Sherpa Online Reviews 

965
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Many people frequently highlight the exceptional support provided by knowledgeable tutors who help students build confidence and achieve significantly better academic results. Additionally, consumers warmly appreciate the highly user-friendly digital platform and the smooth, informative onboarding process managed by a welcoming and professional team. Some reviewers were not happy with scheduling issues, mentioning specific instances where tutors missed booked sessions or appointments were cancelled unexpectedly. A few other people also felt that certain communications and interactions felt quite frustrating due to unexpected administrative hurdles or perceived professional limitations.

What people talk about most

Staff

Reviewers mention positive feedback about staff and describe them as exceptionally helpful, professional, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, welcoming, and... See more

Service

Customers consistently note positive experiences with service, highlighting well-organised lessons and... See more

Customer service

Users describe positive interactions with customer service, noting that staff are always happy to answer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son studied with Harry M for GCSE Triple Science and he learnt a lot from him! His wisdom and expertise was extremely beneficial for my son's exams in not just the subject content but also tips for... See more

Rated 5 out of 5 stars

Naomi provided great support to my daughter during the last 6 months of her A level Business study. During the introductory session she took time to understand her needs to ensure there was a good mat... See more

Rated 5 out of 5 stars

Over the time our daughter Grace has been tutored by Sam her maths skills and confidence have grown significantly. From a girl believing she was struggling and asking for help she has developed into... See more

Rated 5 out of 5 stars

I have used Sherpa for my daughters to support them at both GCSE & A Level. The booking system is very user friendly and my daughters could log & join the lessons without any problems. It was also eas... See more


Company details

  1. Private Tutor
  2. Tutoring Service

Information provided by various external sources

Sherpa are here to help you find the right tutor for you and your busy schedule, to help you along your learning journey.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

965 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(965)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

POSITIVE INTERVIEW EXPERIENCE

My interview was friendly and encouraging. The Sherpa platform and resources were explained clearly to me. Advice was given on how to make my profile stand out. I felt very welcomed by the company,

September 17, 2023
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Rated 5 out of 5 stars

Very Happy

The presenter was prompt, thorough,friendly and enormously helpful. She shared her knowledge clearly and all my questions were answered very well.'

September 4, 2023
Unprompted review
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