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Sherpa Online Reviews 

965
•
TrustScore 4.5 out of 5

4.7

Private Tutor
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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and tutors for their knowledge, supportive approach, and clear explanations, effectively building confidence. The platform's ease of use, professional organization, and smooth, stress-free onboarding process are also highly valued by many. This comprehensive support often leads to significant academic progress, improved grades, and increased student confidence. Reviewers appreciate the prompt and helpful customer service, with staff readily available to answer questions and provide support. Consumers highlight the tutors' ability to adapt lessons to individual learning styles and offer personalized feedback, ensuring effective learning.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising their helpfulness, professionalism,... See more

User experience

Customers had positive experiences with user experience, consistently praising the smooth, friendly, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, patience, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that staff are happy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son studied with Harry M for GCSE Triple Science and he learnt a lot from him! His wisdom and expertise was extremely beneficial for my son's exams in not just the subject content but also tips for... See more

Rated 5 out of 5 stars

Naomi provided great support to my daughter during the last 6 months of her A level Business study. During the introductory session she took time to understand her needs to ensure there was a good mat... See more

Rated 5 out of 5 stars

Over the time our daughter Grace has been tutored by Sam her maths skills and confidence have grown significantly. From a girl believing she was struggling and asking for help she has developed into... See more

Rated 5 out of 5 stars

I have used Sherpa for my daughters to support them at both GCSE & A Level. The booking system is very user friendly and my daughters could log & join the lessons without any problems. It was also eas... See more

Company details

  1. Private Tutor
  2. Tutoring Service

Information provided by various external sources

Sherpa are here to help you find the right tutor for you and your busy schedule, to help you along your learning journey.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

965 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(965)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 5 out of 5 stars

Carl Hughes is a excellent tutor

Carl Hughes is a excellent tutor. There are not many tutors that offer the subject specialism that Carl offers. My son is studying Btec Construction and I spent many hours trying to find a tutor that could offer this. My son enjoyed Carl's sessions from the outset and we are delighted with the progress his is making.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Vicki was very helpful

Vicki was very helpful, informative and clear in her explanation of everything. The whiteboard they use looks great. I am looking forward to working with them.

November 17, 2025
Unprompted review
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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ “Friendly, Professional and Supportive Interview”

I recently completed my interview with Sherpa and found the process very professional. Communication was clear, and the interviewer (Carmen) was friendly, supportive, and genuinely interested in matching tutors to the right students. The platform appears well-organised with a strong safeguarding focus. A positive experience, and I'm excited to get going.

October 22, 2025
Unprompted review
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Rated 1 out of 5 stars

Waste of time

Waste of time - spent time reviewing tutors / scheduling Introduction. Lewis was a no show.

Don’t waste your time, the tutors are not committed.

October 10, 2025
Unprompted review
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