Sherum Reviews 

2,105
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 453 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online purchasing process quick, smooth, and very easy to navigate when buying items on the platform. Many individuals appreciate that the website features appealing product displays alongside informative descriptions. However, some customers also noted unexpected price differences, added tariffs, and additional shipping charges during the checkout. A few other people also felt that the physically delivered items did not match the online descriptions or pictures. Several consumers experienced frustrating issues with product quality and poor customer support responses when trying to request refunds or returns.

What people talk about most

Product

People report ambiguous experiences with product, as some customers find descriptions clear and attractive... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting that while the website offers a quick and... See more

Quality

Reviewers mention negative feedback about quality, noting that items arrive broken, made of cheap plastic, or... See more

Price

Customers consistently note negative experiences with price, expressing widespread frustration over final... See more

User experience

Customers had positive experiences with user experience, noting that the website is easy to navigate and find... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have not personal seen your glasses other than photos. Glasses are also an item of fashion and I love my colored frames. However, for traveling it seemed the perfect glasses as backup as no prescr... See more

Rated 4 out of 5 stars

Everything is satisfactory - APART from the fact that you insist on sending the item to the wrong address. What is the point of asking where one wants the goods sent if Sherum is going to disregard th... See more

Rated 4 out of 5 stars

The product desription was easy to understand and dealt with all relevant aspects of the product. The price offer was attractive an therefore I decided to buy the product.

Rated 4 out of 5 stars

Sudden change of product name halfway through the advertisement created suspicion that I may not receive what I thought I had ordered. That remains to be seen upon delivery.


Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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No history of asking for reviews

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3.6

All reviews

(2,105)

608 reviews in the last 12 months

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Rated 5 out of 5 stars

I received a pair of glasses from…

I received a pair of glasses from Sherum, they were broken, I contacted them by email, they immediately got back with me, offered to either replace or refund. I now have a replacement pair being shipped. So grateful for their response.

November 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Sherum "WINTER CARDINALS"

Sherum advertisement caught my eye and interest...
Presentation of "Winter Cardinals" lovely & attractive".
The script throughout was touching and made
me think of special people I'd like to gift : )
Looking forward to receiving my order.
Discount % appreciated. Thank You!
I'm sure those I intend to send will feel the vibe:
"Beautiful by Day. Magical by Night"
HAPPY, HEALTHY, SAFE HOLIDAY'S 2026"

November 9, 2026
Unprompted review
Rated 5 out of 5 stars

The process was easy to negotiate and…

The process was easy to negotiate and when I checked the difference between buying one shaver vs. two, the result was immediate.
As I have been using what I thought was a top notch electric shaver for years, I'm looking forward to something that works better, is more portable and does not require renewing frequent and costly blade replacement.
Sy B.

November 9, 2026
Unprompted review
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Rated 5 out of 5 stars

New customer.

I just ordered the razor based on your ad. I hope it turns out to be as great as the ad says it is. I realize when purchasing an item online it may not always meet the purchaser's expectations but I'm looking forward to its arrival. Once I try it, then I'll know for sure if it meets my expectations. I've been using a Gillette Fusion razor with 5 cutting blades for years so it might take a while getting use to an electric shaver.

November 9, 2026
Unprompted review
Rated 1 out of 5 stars

Deceptive & Very Disappointed

I purchased a Christmas scene (1x Amestory™ Christmas Village Express × 1, Order #Order596266 for a total of $73.98 (including shipping & taxes -Base price was $59.9). From the visual display and with no other description, I expected it to be about 18-20 inches long. It was only 8 inches long and it is different than what was displayed - really disappointed with this purchase. I feel as though it was very deceptive and feel I was "gouged". Plus, there was no way to contact these people for a return. Don't buy from these people.

October 24, 2026
Unprompted review
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Rated 5 out of 5 stars

The site was very easy to use

The site was very easy to use. I didn’t see the tax and shipping fees until “after” I made the purchase. Perhaps I missed it, but if that is the way it is set up, I don’t like it. I was sending my purchase as a gift. It would have been nice to have a place to attach a message to the person I’m sending it to.

November 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Consumer Friendly Checkout

I loved the ease of the checkout. I also appreciated the breakdown of the costs before the credit card information was entered. My only concern was that the refund policy for one item was 30 days. I am shopping now for Christmas, and it is hard to justify not extending the refund policy time to accommodate holiday shopping.

November 8, 2026
Unprompted review

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