SheVibe Reviews 779

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 442 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of the products, noting their durability and effectiveness. Many appreciate the discreet and fast delivery service, with orders often arriving sooner than expected and well-packaged. The overall ordering process is described as smooth and easy, contributing to a positive user experience. However, some customers reported issues with product defects, such as items not holding a charge or motors failing shortly after use. A few people also mentioned concerns about packaging that appeared to be tampered with or items that looked used upon arrival. Additionally, there were occasional complaints about slow shipping times for some orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast and timely... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality and durability of the... See more

Order

Consumers find the ordering process to be positive, often praising the ease of placing orders and the quick... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers praise the ease of use of the site... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first time buying anything from SheVibe and I won't shop anywhere else now. They have excellent proces, discreet packaging, my deliveries came faster than expected. I had some issues w... See more

Company replied

Rated 5 out of 5 stars

The products last years! Iv gotten this blue strapless strap on had it for 5-6 years it's the strongest vibrations iv had I love it! All though I will say I think the vibration ranks are a bit off but... See more

Company replied

Rated 5 out of 5 stars

I have been postop for 22 years and had developed complications. I had stopped dialating 10 years ago thinking I didn't need to after so long. This beautiful product inspired me to return to a twice d... See more

Company replied

Rated 5 out of 5 stars

I'm so happy I ordered here and I love that they're a small business. There was a shipping issue which wasn't SheVibe's fault but since I purchased the insurance, they gave me store credit. Their cust... See more

Company replied


Company details

  1. #3 of 20 best companies in Sex Toy Store
  2. #2 of 17 best companies in Adult Entertainment Store
  3. #34 of 145 best companies in Health and Beauty Shop

About SheVibe

Written by the company

SheVibe has full time product specialists on staff to answer all of your questions. We will help you make the best decision for your needs!

What makes us different?

       
  • 1 year Hassle Free Guarantee for all defective mechanical items.
  •    
  • Replacement for missing packages.
  •    
  • Attentive customer service - even after hours and holidays!

Be sure to sign up for our Power Up Points Program so that you earn while you shop.

Signing up for our Newsletter ensures you are always in the know about the latest deals and promos.

You can always be sure the product you have received is brand new! Since we sell such intimate items, we do not accept returns; this is for the safety and peace of mind of all our customers. However, if your item arrives defective, we will replace it for you!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

779 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Terrible customer service and product

My device doesn't hold a charge so I can't use it. I'm so disappointed. I contacted customer service and no one ever got back to me. I read the bad reviews and ignored them. Don't ignore them, they are true.

March 5, 2026
SheVibe logo

Reply from SheVibe

Hello - we're so sorry you're having trouble. We've checked our system and we're not seeing any emails from you. Please know that we never ignore an email - all are answered within 24 hours including weekends, after hours and holidays.
I will email you now with a link to the claim form so that we can get your item replaced.

Rated 5 out of 5 stars

Very fast shipping

Very fast shipping. Good quality as always.

March 3, 2026
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Reply from SheVibe

Thank you for supporting our small business!

Rated 5 out of 5 stars

Great experience

I had a good experience i was honestly shopping around for what i bought looking for the better price i was skeptical but everything went well and i recommend the toy to anyone who loves vibration c:

March 6, 2026
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Reply from SheVibe

So happy to hear all went well!

Rated 5 out of 5 stars

Excellent products

Excellent products, always body safe without concern!

March 9, 2026
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Reply from SheVibe

Thank you for supporting our small business!

Rated 5 out of 5 stars

Fast

Fast, reliable service and excellent communications.

February 24, 2026
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Reply from SheVibe

Thank you for supporting our small business!

Rated 5 out of 5 stars

The products last years

The products last years! Iv gotten this blue strapless strap on had it for 5-6 years it's the strongest vibrations iv had I love it! All though I will say I think the vibration ranks are a bit off but not by much. I think the bang is slightly less powerful than the blue strapless strap on. Just got another one Being the top using it it can definitely be a struggle sometimes keeping it in during sex but maybe I need to work out.. I had another one this site offers with a more ergonomical design that I have very few issues with but the vibration where weaker the site has expanded beautifully! Very inclusive! Accurate shipping information

February 24, 2026
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Reply from SheVibe

Thanks so much for sharing!

Rated 5 out of 5 stars

Great product

Great product, fits beautifully, and good quality

February 27, 2026
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Reply from SheVibe

So pleased to hear all is well!

Rated 1 out of 5 stars

Bought wrong size

Bought wrong size. Way too big. Never opened, never used. Wanted to exchange it but found out after the fact that you don't allow returns/exchanges. Not at all happy.

February 25, 2026
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Reply from SheVibe

Hello, we're sorry this item didn't work out for you.
All measurements are clearly listed on the product page - overall length, insertable length, and widest diameter. We're also available to answer any questions prior to you ordering.

Our policies are there for you to read before you order to make sure that our procedures match your needs. We are available after hours, weekends and holidays to answer any questions you may have.

We do not take returns for the safety and peace of mind of all our customers. Everyone can shop with confidence knowing that their intimate item is brand new and has never been in the hands of another customer.

We don't see any direct communications from you. If you would like to reach out to our customer care department, we can provide you with a substantial discount code so that you can find something else which better suits you. Our product specialist is available to help. We're here to help you make the best decision possible based on your needs.

Rated 2 out of 5 stars

Don't let them rob your money.

Money down the toilet. The sizes are extreme. Only 2 sizes available. Rideon or Colossus. Rideon is too small on the inside to fit him. Colossus is too big on the outside to fit in her. No middle ground. Waste of $140 dollars. They don't provide refunds. So your money goes down the toilet. Rx sleeve has better variety, products and customer service.

February 16, 2026
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Reply from SheVibe

Thank you for sharing your experience - we're sorry this item didn't work out for you & your partner.

There are 3 sizes in this Vixen line, Ride On, Holster & Colossus.
All of the measurements are provided on the product page:
* Inner width
* Outer width
* Inner length
* Outer length

We are available to answer all questions prior to ordering to help ensure you are making the best decision for your needs. We are available after hours, weekends and holidays. We answer every email within 24 hours - most often sooner.

Knowing and understanding your personal needs prior to ordering is key. We wish you all the best in your search for an item that works better for you.

Rated 5 out of 5 stars

I have been getting toys from Shevibe…

I have been getting toys from Shevibe for years and have not been disappointed. There is a great selection to choose from and prices are generally much less than what other sites offer for the same items. Depending on the brand such as B Vibe,Dees Big Daddy and others you aren't able to shop the whole line extension but the selection is good.
There are many different categories for sexual exploration which makes shopping the site fun and exciting.
What I would like to see Shevibe carry is a larger selection of toys that are bigger in the way of smaller diameter at the tip,gradually gets larger on the shaft and has a lenght of 14 insertable. My experience with larger toys is that the diameter at the tip is the same as the length of the whole toy.It may vary a bit but i'm looking for more of a gradual increase as you go deeper. This allows a more natural opening for better comfort of going in deep.
The best thing about the selection of toys is that Shevibe sells toys made of body safe silicone.
Silicone is the best material for toys. Stay away of pvc and plastics. They leach out harmful chemicals that cause irritation and long term heath concerns.
Shevibe offers good prices,great selection and a quality product.
You can't go wrong with Shevibe.
Have fun and play safe.

February 17, 2026
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Reply from SheVibe

Thank you so much for your kind and thoughtful review - we appreciate it! I will pass along your product suggestions to our buyer. 😊

Rated 5 out of 5 stars

Everything was great

Everything was great. Shipping was discrete and fast. The items were as described. I'm happy with my purchase

February 11, 2026
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Reply from SheVibe

Thanks so much for sharing!

Rated 5 out of 5 stars

Came through even though

Fast shipping even though there was ugly winter storm in the area, thanks!

February 9, 2026
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Reply from SheVibe

"Neither snow nor rain nor heat nor gloom of night..." Hehe - glad all went well!

Rated 5 out of 5 stars

Great experience

Great experience, responsive costumer service, speedy shipping.

February 10, 2026
SheVibe logo

Reply from SheVibe

Thank you for supporting our small business!

Rated 5 out of 5 stars

Excellent Quality & Service

Arrived on time, discreet packaging, excellent quality products, everything was in order! All items were accurate to the details provided on the website. I love how detailed they get with the specifications, you'll always get a good idea of what you're getting. I'll be ordering from them again!

February 16, 2026
SheVibe logo

Reply from SheVibe

Yay! We're so pleased you had a good experience. 😊

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