Shicken Foods Reviews 80

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and delicious taste, often highlighting the authentic flavors and versatile range available. Many appreciate the efficient delivery service, noting that orders arrive quickly and are well-packaged, which is particularly important for frozen items. However, some people were dissatisfied with specific issues, such as defrosted deliveries, damaged packaging, or missing items. A few reviewers also found certain curry flavors to be bland or the texture of some products to be unusual, and there were concerns about changes in protein content information on packaging.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the delicious taste,... See more

Quality

People report positive experiences with quality. Customers consistently praise the delicious taste, high... See more

Delivery service

Customers generally report positive experiences with delivery service, highlighting prompt and fast delivery.... See more

Order

Reviewers mention positive feedback about their orders. Many customers express satisfaction with the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love Shicken. The food is great and delivery is always quick. Now that they have expanded their range there is even more choice. The curries and kebabs are excellent with plenty of flavour.... See more

Rated 5 out of 5 stars

Amazing range of products, a lovely selection for a variety of meals that are super versatile. The products come frozen and are well packaged using a great delivery firm. Looking forward to some ver... See more

Rated 5 out of 5 stars

Firstly love the texture and wow so easy to cook. Char on the outside by frying but delicious from the air frier. Tried the curries too, absolutely delicious. They also sell the plain Shicken under th... See more

Company replied

Rated 5 out of 5 stars

Shicken deliver - both in terms of to your door, when expected (important for frozen products), and in terms of taste! I keep a range of Shicken products in my freezer for everything from a qui... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

80 reviews

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Replied to 50% of negative reviews

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Rated 1 out of 5 stars

Poor customer service, poor product

After a year out of stock, the returned teryaki skewers are completely different. Recipes change I guess, not unusual, but they flat out lied and refused to admit it. Weird. Very hard to speak to anyone about the concerns, even with a complaint raised that their product ingredients labelling is wrong.
Very disappointing.

April 8, 2026
Rated 5 out of 5 stars

Shicken delivers again and again!

Shicken deliver - both in terms of to your door, when expected (important for frozen products), and in terms of taste!
I keep a range of Shicken products in my freezer for everything from a quick "I don't want to have to think about it tonight, ready in ten minutes" meal to a more involved "I'm having guests over and want to cook with Shicken as ingredients" meal.
Also, barbecues - great with marinades!

I discovered them at a pub restaurant in Wales whilst on holiday - so good I had them twice and asked what they were.

Love Shicken!

April 8, 2026
Rated 2 out of 5 stars

Won't use them again

Delicious curries. Terrible customer service.

I have been buying curries from Shicken for quite a while. They are totally delicious and high in protein. And previously I have had good customer service on 2 deliveries with lots of broken packaging. They changed the packaging after that.

On my latest order I noticed the protein levels had changed on 2 of the curries. And they also didn't match what was on the website. I asked the question and have been waiting 7 weeks now for an answer.

I am tracking my protein so important to be right. Example: Jalfrezi - Nov 2025 12.6g of protein per 100g of product. Jan 2026 it's 4.7. On the website it's 6.2.
The 3 numbers don't match and why has the protein reduced so much. I have chased my emails and had replies saying they are sorry and will get someone to answer me, but nothing.

I put these through AI and the products came up as ultra processed so I am not going to order from this Company again.

The Company are bound to reply to this saying they are sorry and please contact them directly, but I have done that over and over again. Why should I be begging this Company to advise on their issues.

It is a real shame, but I hate this type of bad customer service. It feels like the customers just don't matter.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Although my family and I were…

Although my family and I were unimpressed by the curry rolls or Tikka flavour of curries and kebabs, we very much enjoyed the other curry and kebab flavours - delish!!
To add, Items were missing from my order and replacements were easy to arrange and super fast to arrive!
Great customer service - thank you!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Tasty

These are so tasty and taste just as good as meat and cannot tell the difference which is perfect for our family as our son is vegan

February 3, 2026
Rated 5 out of 5 stars

Shicken is amazing!

Oh my! Shicken did not disappoint and I’m so happy I took the plunge and ordered a medley of products (possibly because I just couldn’t make up my mind what to try). Of course, I then had the slight ‘what if it’s crap’ panic but I really didn’t need to worry. The butter curry is absolute heaven, the creamy sauce is amazing and the tikka kebabs have gone down a real treat (and can be air fried too). I have no idea how shicken have managed to make something that is not only so tasty but pretty healthy too. To top it all it gets delivered in a cool bag (with ice) well packed box ready to pop in the freezer. I’m a total convert!

February 3, 2026
Rated 5 out of 5 stars

I've placed two orders in January

I've placed two orders in January.
Both orders arrived quickly.
Boxes have bubble wrap bags with frozen ice cube bags. I messaged about these and they are not recyclable. The rest of the packaging are recyclable.
The food is really good. I have struggled to make myself food for a year but I pop a few kebabs in the airfrier and 15 minutes later its ready, I have been having salad and wraps/pitta/nana. I've not had lots to tidy up afterwards. The garlic nann is really good, two minutes in the airfrier and its lovely, bit crispy 😋. I tried the chocolate browny and it was delicious 😋. The curry is lush!!! I didn't know it was two servings. I tried the curry and rice in one tub and it was nice, could have done with a little bit more sauce in it, for me. I've eaten better over the last month than I did last year.

February 3, 2026
Rated 5 out of 5 stars

We love Shicken

We love Shicken. The food is great and delivery is always quick. Now that they have expanded their range there is even more choice.

The curries and kebabs are excellent with plenty of flavour. The Pilau rice we tried for the first time last night and that was also good. Looking forward to trying the Curry Rolls.

With them being local to where we live it is also great to buy from a local business.

Will definitely be ordering again soon.

January 6, 2026
Rated 5 out of 5 stars

The best vegan Indian food I've tasted!

This is the best vegan Indian food I've tasted! I've really missed seekh kebabs since going vegan but these are amazing! I really like the tikka kebabs and the curries too, and the salted caramel brownie is to die for! I only wish they did a vegan raita to go with the seekh kebabs, maybe one day

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Restaurant-quality, the best high-protein vegan Indian curries you'll ever eat.

I have been seeing Shicken Foods all over my social media. Looking at all of these adverts and the testimonials got me interested in trying this, so I took the opportunity during Cyber Monday discount of 40% off to try a whole bunch of their meals.

When it arrived, it arrived safely in a box containing freezer bags, and it was definitely all fresh. The first curry I tried was the Madras Curry; it was absolutely delicious, the best curry I've ever had. Nicely spiced, although I can handle more spicier than this. I had it with the Garlic Naan; it was absolutely delicious and I'll definitely be ordering that again. Plus, it was very high protein, 42.8 grams of protein just in one pack. That's amazing.

I have tried other meal delivery services, and they don't even come anywhere close to that nor are they as nutritious or delicious as what Shicken Foods offers. The next thing I tried was the Butter Curry; that was also very delicious. I had that with the high protein Pilau Rice; again, very delicious. There's so much flavour and so much texture. The only time I've ever had something like this is at a high-quality Indian restaurant, so very good job done by the Indian chefs at Shicken Foods.

I have ordered many more things that I am sure will also be equally delicious, and I can't wait to try them all. But overall, I've had a great experience, and I definitely look forward to ordering more. I plan on having a subscription for this because I'm not going to get anything to this quality anywhere else. However, I am also interested in the discounts because it can be a bit pricey, so that's one thing to look out for. But other than that, I think the food you get is high quality.

December 2, 2025

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