Had a great experience with this company. Thanks to Mark for your helpfulness, professionalism, and quick responses, which made the setup and ongoing support seamless. The next-day payment system... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really happy with shift 4 and Donna who introduced me. She has been amazing and still sends the odd message asking how everything is going. The charges are extremely fair in comparison to others,... See more
Company replied
When we were looking for a payment provider I found several suppliers not very helpful, until I met Donna from Shift4. She made everything really simple and got us setup super quickly. I’d have no he... See more
Company replied
I was using sumup for a very long time , once my machine got damaged when I called them the asked me I have to pay for new machine I got devastated the j was introduced to shift4 . Here I wnna take a... See more
Company replied
Company details
Written by the company
Shift4 (NYSE: FOUR) powers the experience economy, enabling businesses to deliver the moments that matter. Transforming how people shop, dine, stay, and play, Shift4’s commerce technology allows for a seamless experience at any scale. From your neighborhood restaurant to the world’s largest event venues, Shift4 handles billions of transactions annually for hundreds of thousands of businesses around the world.
Contact info
2202 N. Irving St., 18109, Allentown, United States
- 888-276-2108
- sales@shift4.com
- shift4.com
4.6
Excellent
823 reviews
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 star machine
Switched last year with Lee, Machine works very well and the pricing is very reasonable Lee was a assistance when setting up the machine
March 31, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear the machine has been working well and that the pricing is a good fit for your business.
It’s great to know the setup process was smooth. We look forward to continuing to support your business.
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If you’re evaluating card payment…
If you’re evaluating card payment solutions, I highly recommend Shift4. Their combination of reliable technology, clear pricing, and top-tier service makes them a standout in the industry. We’re very happy with the partnership and look forward to continued success together.
March 31, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you value the reliability, transparent pricing, and overall service experience.
We truly appreciate your recommendation and look forward to continuing to support you.
Been with them for quite a while
Been with them for quite a while, excellent rates and the money is in my account promptly.
May 16, 2025
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience over time and that the rates and prompt payments are working well for your business.
We look forward to continuing to support you.
Donna has been amazing and helpful
March 31, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’ve had such a helpful and positive experience. We look forward to continuing to support your business.
Great experience from shift4 having…
Great experience from shift4 having given card machine from Zamir.
Top man!
March 31, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re pleased to hear you’ve had a great experience and that everything has been a positive one from the start.
We look forward to continuing to support your business.
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Easy to handle and understand ,getting…
Easy to handle and understand ,getting paid on time and no delays,user friendly,always agents available for any help,highly recommend to any kind of business
March 31, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’re finding the system easy to use and that payments are arriving on time without delays.
It’s great to know support has been readily available when needed. We appreciate your recommendation and look forward to continuing to support your business.
Been with them a year and very happy I…
Been with them a year and very happy I switched. Recommend
May 16, 2025
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’ve been happy over the past year and that making the switch has been a positive decision.
We appreciate your recommendation and look forward to continuing to support your business.
Card machine easy to use and faster
Card machine easy to use and faster, excellent service provide by sales agent,would recommend all business
March 31, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’re finding the machine easy to use and fast, and that the service has been excellent.
We truly appreciate your recommendation and look forward to continuing to support your business.
Shift 4
Easily setup with the help of Gavin. Connects to the strongest network available in the area and processes payment very quickly. I'm very happy with this service and will continue using this terminal.
March 31, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear the setup was easy and that the terminal is delivering fast, reliable connectivity for your business. We look forward to continuing to support you.
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My experience with Donna the sales…
My experience with Donna the sales representative who visited my shop was awesome 👌 her level of experience with knowledge of the POS Market was able to convince me to start using Shift4 despite been with another service provider. Donna was able to demonstrate why Shft4 was better value for money .Also Donna visited my shop twice to ensure the payment machine was working effectively inaddition to email and Whatapps follow up .This was very reassuring.
February 2, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you had such a positive experience and that everything was clearly demonstrated from the start.
It’s great to know the follow-up and ongoing support gave you confidence and that the system is working well for your business. We look forward to continuing to support you.
Less charges and great customer support…
Less charges and great customer support from Gavin who is always on hand with any queries and resolves them with no fuss
March 31, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’re benefiting from lower charges and that your experience with support has been smooth and helpful. We look forward to continuing to support your business.
Been with different card machine…
Been with different card machine providers over the years and shift4 is the best I'm very happy with the machine and would highly recommend Lee
March 31, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear Shift4 stands out among the providers you’ve used and that you’re happy with the machine.
We truly appreciate your recommendation and look forward to continuing to support your business.
Henrique was great and took his time to…
Henrique was great and took his time to explain the POS to us. He didn’t rush us at all. There were times I didn’t reply to him for days and sometimes weeks, but he was very patient and understanding. We have been using Shift4 for just over a month now and are enjoying it. Would definitely recommend it to my colleagues.
March 18, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you had a positive experience from the start and that everything was explained clearly at your own pace.
It’s great to know you’re enjoying the system so far. We appreciate your recommendation and look forward to continuing to support your business.
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Had a great experience with this…
Had a great experience with this company. Thanks to Mark for your helpfulness, professionalism, and quick responses, which made the setup and ongoing support seamless.
The next-day payment system, great rates, and an easy-to-use card machine were all provided by Mark quickly and efficiently.
Thanks again, Mark.
Moin Choudhury
Spice Elephant Ltd
March 26, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’ve had such a smooth experience from setup through to ongoing support.
It’s great to know the next-day payments, competitive rates, and ease of use are all working well for your business. We look forward to continuing to support you.
The card machine arrived…
The card machine arrived quickly,payments were faster,no hassles,happy to be using for taking payments also would recommend to other business aswell
March 31, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear the machine arrived quickly and that payments have been fast and hassle-free.
We truly appreciate your recommendation and look forward to continuing to support your business.
Great low cost solution to credit card…
Great low cost solution to credit card sales. Saved a fortune over my previous provider on Sales fees.
January 1, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you’re saving significantly on fees and that the solution is delivering great value for your business. We look forward to continuing to support your business.
Been using shift 4 a while now,easy to…
Been using shift 4 a while now,easy to use and overall very happy
March 31, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear you’re finding the system easy to use and that you’ve been happy with your experience. We look forward to continuing to support your business.
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Amex with great price for retailer
Mark got in touch at the right time, moving away from barclaycard and the shift 4 terminals and the transaction fees where the best around so I went with it after a lot of research. Especially as we can start taking Amex and the rate is excellent.
Abs
Daytona Customs Ltd
March 18, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re delighted to hear the timing worked out well and that you’re benefiting from competitive rates, including for Amex.
It’s great to know your research led you to a solution that fits your business. We appreciate your kind words and look forward to continuing to support your business.
Recently switched providers
Stitch & Dry Clean
Recently switched providers after meeting with Ronan. The rates were lower and no rental fees. Machine battery lasts much longer too. Glad I made the switch.
March 16, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re happy to hear the switch has been a positive one and that you’re benefiting from lower rates, no rental fees, and improved battery life.
We look forward to continuing to support your business.
I was reluctant to go ahead with shif4
I was reluctant to go ahead with shif4, but Mr Rashid Mumtaz has helped me step by step now I am using this service and I am happy with this.
March 31, 2026
Unprompted review
Reply from Shift4
Thank you for sharing your feedback. We’re glad to hear you felt supported every step of the way and that you’re now happy with the service. We look forward to continuing to support your business.
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