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Shinkansen-Ticket.com is a Japan-based travel agency specializing in booking Shinkansen and limited express train tickets—including high-demand routes that are often difficult to secure. With nearly a decade of experience, we’ve built a reputation for reliable, flexible, and traveler-friendly service. We provide both QR code-based tickets for easy station access, ideal for last-minute bookings, and physical paper tickets, which can be delivered to your home abroad, hotel, major post offices, or even a friend’s residence across Japan—perfect for carefully planned itineraries. Our expertise in Japan’s rail system allows us to offer customized support with a deep understanding of routes, connections, and seating options—including oversized luggage seats, scenic views, and group arrangements. Trusted by thousands of repeat customers and partnered with numerous hotels and travel agencies, we regularly assist in arranging train tickets for hotel guests and tour clients across Japan.
3.8
4 reviews
Hasn’t replied to negative reviews
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I booked a Shinkansen ticket from Tokyo to Osaka through Shinkansenticket.com for my spring break trip.
Booking was easy, and arranging space for oversized luggage was straightforward, which mattered as I’m traveling with gear for a 5-day Kumano Kodo trip.
Customer service was very helpful, and everything went smoothly. Very satisfied.
I used this service last week while traveling in Japan to book Shinkansen tickets from Tokyo to Kanazawa. The website was very clear and easy to use, which made the purchase process simple and stress-free.
I also contacted customer service with a question before my trip, and they responded kindly and provided clear guidance, which was very helpful.
Overall, it was a smooth experience and made arranging my train travel in Japan much easier. I would happily use the service again.
I purchased tickets from Tokyo to Karuizawa on January 23.
I had a question about luggage storage and contacted customer support, and I received a kind and helpful reply within an hour.
The quick and courteous response made me feel very reassured about my booking.
Everything went smoothly, and I arrived in Karuizawa without any issues.
SCAM ALAERT! This company falsely represents itself as the Shinkansen operator and will take your money. When I wanted a refund they refused to give me my money back. I never got the tickets and lost $300. STAY AWAY
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