Ship7 Reviews 943

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the service for its efficiency, highlighting prompt handling and fast shipping. Many people appreciate the immediate updates and photos of their packages, along with the convenience of multiple shipping options. The customer service team is frequently described as outstanding, quick to respond, and incredibly helpful, making the overall experience smooth and reliable. However, some people were dissatisfied with certain aspects, noting that delivery services could be ambiguous, with packages sometimes arriving later than scheduled or incurring high customs fees. A few customers also mentioned issues with customer service responsiveness and the "Shop For Me" service being extremely slow. There were also concerns about pricing, with some finding it expensive, especially when consolidation options were no longer available or when packages were split, leading to increased costs.

What people talk about most

Delivery service

Reviewers have ambiguous feedback regarding delivery services. Many customers praise the fast and seamless... See more

Service

Clients share positive opinions on service, with many reviewers praising its speed, efficiency, and ease of... See more

Price

People report ambiguous experiences with price. Many customers express dissatisfaction with high shipping... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the customer service team... See more

Product

Customers had ambiguous experiences with product. While some reviewers praised the careful packaging, with... See more

Based on these reviews

Rated 4 out of 5 stars

Sometimes the site seems to have problems in functioning correctly or smoothly, and customer service isn't very easy to contact. Anyway my order arrived fast and almost without problems. Few sugge... See more

Company replied

Rated 5 out of 5 stars

For anyone living outside the USA, like Canada. If you wish to import something from a seller that does not ship to canada, then using Ship7 is a great tool that allows you to order, ship to their war... See more

Company replied

Rated 5 out of 5 stars

Immediate updates on arrivals plus pictures. Swift response to any questions and resolution of any small issues. Multiple shipping options and prompt handling. Simple and totally effective, Ship7... See more

Company replied

Rated 5 out of 5 stars

I ordered a tiny item, which had to be sent to continental Europe. After reading some scare stories about various forwarding services, I was closely aware of Ship7's process. I have to say, Ship7... See more

Company replied


Company details

  1. #18 of 23 best companies in Shipping Company
  2. #7 of 12 best companies in Delivery Service
  3. #5 of 9 best companies in Freight Forwarding Service
  4. #17 of 26 best companies in Logistics Service
  5. #4 of 4 best companies in Package locker
  6. #4 of 10 best companies in Shipping and Mailing Service

Written by the company

Ship7 ships your online purchases from the United States, United Kingdom and Turkey to 190+ countries and territories. Sometimes websites based in these countries won't ship internationally, but with Ship7.com you can shop those sites and ship your purchases to our US ,UK And Turkey facilities. It's simple - just enter your Ship7 address at checkout. We'll receive the package for you and re-ship to anywhere in the world. Ship7 ships online purchases from the United States , United Kingdom & Turkey to 190+ countries and territories. We secure low shipping rates. We have exclusive partnerships with FedEX, DHL and more. Start shopping and we'll deliver your goods to you safe and sounds (and fast!). We have more than 270,000 members from all around the world. Join us today! Ship7, make international shopping easy


Contact info

4.2

Great

TrustScore 4 out of 5

943 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fast, Reliable, and Hassle-Free Shipping!

Ship7 provides an excellent package forwarding service! Their shipping is fast, reliable, and affordable. The customer service team is responsive and helpful, making the entire process smooth and hassle-free. My packages arrived in perfect condition, and I love the convenience they offer for international shoppers. Highly recommend!

January 29, 2025
Unprompted review
Ship7 logo

Reply from Ship7

Dear Customer,

We sincerely appreciate your fantastic review and your recommendation! It’s great to hear that you found our shipping service fast, reliable, and affordable. Ensuring a smooth and hassle-free experience for our customers is always our top priority, and we’re delighted that our team could assist you effectively.

Your trust and support mean a lot to us, and we look forward to serving you again in the future. If you ever need any assistance, please don’t hesitate to reach out!

Regards,
Ship7.

Rated 5 out of 5 stars

Excellent

Excellent, a lot of Startups dont ship tp Mexico, so using this company is a reasonable option and price, fast service and good attention

January 18, 2025
Unprompted review
Ship7 logo

Reply from Ship7

Dear Marcos,

Thank you for your excellent review! We're thrilled to hear that Ship7 has been a reliable and cost-effective option for shipping to Mexico. Providing fast service and great customer support is our priority, and we’re glad you had a positive experience.

We truly appreciate your trust in us and look forward to assisting you with your future shipments. If you ever need any help, feel free to reach out!

Regards,
Ship7.

Rated 5 out of 5 stars

Very efficient service

Very efficient service, easy admin and super fast delivery.

January 18, 2025
Unprompted review
Ship7 logo

Reply from Ship7

Dear Romy,

Thank you for your wonderful feedback! We're delighted to hear that you found our service efficient, with easy administration and super-fast delivery. Providing a seamless experience for our customers is always our top priority.

We truly appreciate your support and look forward to assisting you with your future shipments. If you ever need any help, don’t hesitate to reach out!

Regards,
Ship7.

Rated 5 out of 5 stars

Great for us older people!

Ship7 was quick, easy, and very user friendly for those of us who are older. Their shipping policies are easy to understand and I felt my shipment was protected from ordering to being at my door! I highly recommend them to anyone who wants to feel their items are protected.

January 27, 2025
Unprompted review
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Reply from Ship7

Dear Polly,

We truly appreciate your kind words and are so pleased to hear that you found Ship7 quick, easy, and user-friendly! Ensuring a smooth and secure shipping experience for all our customers is our top priority, and we're glad to know you felt confident in our service from start to finish.

Thank you for your recommendation and for trusting us with your shipments. We look forward to serving you again in the future!

Regards,
Ship7.

Rated 5 out of 5 stars

Hassle free

Hassle free getting my order delivered and it didn't take too long

January 19, 2025
Ship7 logo

Reply from Ship7

Dear Amy,

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with Ship7 was hassle-free and that your order was delivered promptly.

Providing seamless and efficient service is always our goal, and it’s incredibly rewarding to know we’ve met your expectations.

We truly appreciate your support and look forward to assisting you with your future shipments. If there’s anything more we can do to enhance your experience, please don’t hesitate to let us know.

Thank you for choosing Ship7!

Rated 5 out of 5 stars

Once again Ship7 has provided me with a…

Once again Ship7 has provided me with a reasonable price, selection of different carriers, and fast tracked delivery for my package. Great work !

January 22, 2025
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Reply from Ship7

Dear Tim,

Thank you so much for your kind words and for taking the time to share your experience with Ship7! We’re thrilled to hear that you found our pricing, carrier options, and delivery speed to your satisfaction.

Providing excellent service is our top priority, and it’s always rewarding to know we’ve met your expectations. Your feedback motivates us to continue improving and delivering the best possible experience to our customers.

We look forward to assisting you with your future shipments! If there’s anything more we can do to enhance your experience, please don’t hesitate to let us know.

Thank you for choosing Ship7!

Rated 5 out of 5 stars

I would like to thank all of your Ship…

I would like to thank all of your Ship 7 people for there help to my shipment

January 20, 2025
Unprompted review
Ship7 logo

Reply from Ship7

Dear Abdullah,

Thank you for your kind words and for taking the time to leave us a 5-star review!

We are delighted to hear that you had a positive experience with Ship7. Our team is always here to ensure your shipments are handled with care and efficiency. If you need any assistance in the future, please don’t hesitate to reach out.

Regards,
Ship7.

Rated 5 out of 5 stars

Great for shipping to Canada

Always use this to ship to Canada. Always arrives in a week or less, easy to use site. Shipping prices decent too, comparable to other re shipping companies

January 16, 2025
Unprompted review
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Reply from Ship7

Dear Customer,

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our service reliable and easy to use for shipping to Canada. Ensuring timely deliveries and offering competitive shipping prices are top priorities for us, and we're glad to know we've met your expectations. We truly value your support and look forward to serving you again in the future. If you ever need assistance, don't hesitate to reach out!

Regards,
Ship7.

Rated 5 out of 5 stars

Shipping is very fast

Shipping is very fast. The customer service is excellent. The products are very affordable. The quality of the products are outstanding. I would recommend this to anyone who does online shopping.

January 12, 2025
Unprompted review
Ship7 logo

Reply from Ship7

Dear Amber,

Thank you for your wonderful feedback and for rating us 5 stars! We’re delighted to hear that you’re happy with our fast shipping, excellent customer service, and the quality of our products. Your recommendation means so much to us, and we’re thrilled to know that we’ve made your online shopping experience a positive one.

If there’s anything more we can do to enhance your experience, please feel free to let us know. We look forward to serving you again soon!

Regards,
Ship7.

Rated 5 out of 5 stars

Easy to use and great service

I am so greatful for ship 7. They have saved me so much money on taxes and shipping costs! The service is great and the customer service is wonderful!

November 6, 2024
Unprompted review
Ship7 logo

Reply from Ship7

Dear Amanda,

Thank you so much for your kind words and for taking the time to share your experience with Ship7! We’re thrilled to hear that you found our services easy to use and cost-effective. Saving you money on taxes and shipping costs while providing excellent customer service is always our goal.

Your satisfaction means the world to us, and we’re here to assist you anytime you need. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out.

Regards,
Ship7.

Rated 5 out of 5 stars

Used them to forward some of my things…

Used them to forward some of my things to Germany. I felt it was shipped with care and I appreciate the pics and updates. Would use again !

November 15, 2024
Unprompted review
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Reply from Ship7

Dear Regina,

Thank you for your wonderful review! We’re delighted to hear that you had a positive experience shipping your items to Germany with us. Providing updates and photos is our way of ensuring you feel confident in the care we take with your shipments. We truly appreciate your trust and look forward to assisting you again in the future!

Regards,
Ship7.

Rated 4 out of 5 stars

It was my first time and my package was…

It was my first time and my package was delivered tax free. I really like how they take pics of the package to show me.

December 26, 2024
Unprompted review
Ship7 logo

Reply from Ship7

Thank you for sharing your experience! We’re thrilled to hear that your first-time experience with us was positive and that you appreciated our photo updates and tax-free delivery.

We’re always striving for excellence, and your feedback is invaluable to us. If there’s anything we can do to make your next experience a 5-star one, we’d love to hear your suggestions. Your input helps us improve and provide even better service!

Thank you for choosing us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Great reshipping service from the US

Great reshipping service from the US. Easy onboarding, clear instructions, fast shipping. Will use again.

December 31, 2024
Unprompted review
Ship7 logo

Reply from Ship7

Dear Gunnar,

Thank you for your wonderful feedback! We're thrilled to hear that you found our onboarding process easy, instructions clear, and shipping fast. Your satisfaction is our top priority, and it’s great to know we met your expectations. We look forward to serving you again soon!

Regards,
Ship7.

Rated 5 out of 5 stars

Just bring repack option back

Advantages:
great prices and fast processing
Fast support
Free item pictures

Disadvantages:
Volumetric weight
No option to repack items so be very careful of large item

January 1, 2025
Unprompted review
Ship7 logo

Reply from Ship7

Dear Mansor,

Thank you for your 5-star review and for highlighting both the advantages and areas for improvement in our service. We're glad you appreciate our great prices, fast processing, responsive support, and free item pictures.

We understand your concern about the lack of a repack option and the impact of volumetric weight on shipping costs. Your feedback is invaluable, and we’ll share it with our team as we continually strive to enhance our services. If you have any further suggestions or questions, feel free to reach out. We're here to help!

Regards,
Ship7.

Rated 5 out of 5 stars

fast shipment

So far so good. The parcel arrives safe and quickly. I would say it is very reliable for small shipment.

December 30, 2024
Unprompted review
Ship7 logo

Reply from Ship7

Dear Customer,

Thank you for your positive review! We're glad to hear that your parcel arrived safely and quickly. Reliability is a top priority for us, especially for small shipments, and it’s wonderful to know we’ve met your expectations. We look forward to continuing to provide you with fast and dependable service!

Regards,
Ship7.

Rated 5 out of 5 stars

Smooth and simple

Smooth, simple, fast. They combine a few deliveries into one to forward to my address in Europe. I use them as my default delivery provider from US.

December 17, 2024
Unprompted review
Ship7 logo

Reply from Ship7

Dear Pawel,

Thank you for your wonderful feedback! We’re delighted to hear that you find our service smooth, simple, and fast. Combining deliveries and forwarding them efficiently to your address in Europe is what we strive for, and it’s great to know we’ve met your expectations. We truly appreciate your trust in us as your default delivery provider from the US. Looking forward to serving you again soon!

Regards,
Ship7.

Rated 5 out of 5 stars

Shipped and arrived on time

Items arrived within time frame expected.

December 23, 2024
Unprompted review
Ship7 logo

Reply from Ship7

Dear Smith,

Thank you for your 5-star review! We’re glad to hear that your items arrived on time and met your expectations. Providing reliable and timely delivery is our priority, and it’s great to know we succeeded. We look forward to serving you again!

Regards,
Ship7.

Rated 5 out of 5 stars

Wonderful website

Wonderful website, offer free photos of you shipment when received, hold it for 2 weeks for free, this was my 3rd time to use it. Really amazing that you can make money while using it, I used my earnings as payment for the shipping fees.

December 11, 2024
Unprompted review
Ship7 logo

Reply from Ship7

Dear Customer,

Thank you so much for your wonderful review and for sharing your positive experience with us! We're thrilled to hear that you found our services helpful and convenient, and it’s fantastic to know that you’ve been able to use your earnings towards shipping fees.

Your continued trust and support mean the world to us, and we’re delighted to have served you for the third time. We look forward to assisting you with your shipments in the future and ensuring every experience remains amazing!

If there’s anything else we can do for you, please don’t hesitate to reach out.

Best Regards,
Ship7.

Rated 5 out of 5 stars

Does what it says on the tin

Good communication. Fast delivery. Will use again.

December 5, 2024
Unprompted review
Ship7 logo

Reply from Ship7

Dear Customer,

Thank you for such a fantastic review! We're thrilled to hear about your positive experience with our communication. It's our mission to provide efficient and reliable shipping services and we're here to assist you whenever you need us. Thanks for choosing Ship7!

Rated 5 out of 5 stars

thank you for the fast delivery

December 25, 2024
Unprompted review
Ship7 logo

Reply from Ship7

Dear Customer,

We truly appreciate your glowing feedback! It's our mission to provide efficient and reliable shipping services and we're here to assist you whenever you need us. Thanks for choosing Ship7!

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