Shipfusion Reviews 

Shipfusion is a great partner. Our account managers Laurie and Whitney provide excellent support. D2C orders are shipped promptly and with very low errors. The team is always willing to provide solutions for new ideas. Any feedback is genuinely taken and improvements are made on demand or worked into larger workflows.

We’ve been very happy with Shipfusion as our fulfillment partner. Accuracy and speed have been strong, but the most impactful part of the relationship has been the ongoing communication. The biweekly meetings with our account manager give us a chance to review performance, flag potential issues (like growing transit times in certain regions), and stay ahead of anything that could affect our customers. It feels like a true partnership.

I have worked with ShipFusion for about two years now and, it has been such a great partnership. Great ops service with white glove customer service.

ShipFusion are very professional in handling all aspects of supply chain starting from inbounds, picking, shipping and returns. Their interface is easy to use and offers various automation options that make daily operational task easier. Customer support and account management are very helpful, they always reply quick and are experts in what they are doing. I would like to thank Laurie Thomas personally for all the help in urgent situations and the understanding when I have created a mess.

ShipFusion has been a dependable partner for our business. The platform is easy to use for tracking inventory and fulfillment, and their customer support has been solid. I've been to the Chicago location and it was awesome~~~

Usually, I don't leave reviews, unless I am not happy. However, with ShipFusion, I was and am happy to an extend that I requested their TrustPilot to leave them a review. Here's what made me supper happy; Their system is custom made so it didn't only met all of my requirements but also fulfilled all of my 5K+ backlog orders in couple of days. More importantly, they are very responsive (you'd be lucky if Martin is your account manager). Plus, I can't thank Marin enough for spending countless number of hours with me on Zoom ensuring that everything is perfect, and offering me great advises in terms of restructuring my fulfilment process in easier way

ShipFusion has been an excellent partner. Their Team is always there to provide support and communicates clearly and in a timely manner. We always look forward to our calls with them! I love collaborating on ways to improve the shipping customer experience. Overall, cannot say enough good things, highly recommend.

ShipFusion has been a great partner for our business and the team has consistently been very responsive and proactive about supporting our needs.
Unexpected issues inevitably come up in the world of Supply Chain and Logistics, and the key is quick recovery which ShipFusion has always taken seriously and been able to deliver on.

Shipfusion has been a great partner throughout our relationship. The team is always responsive, friendly and efficient. They work with us on special projects or requests as needed. When errors or issues come up they are addressed promptly and seriously. The issues are few and far between, but of course it's inevitable and what is most important is how they are handled. Would definitely recommend working with them!

From getting setup as a new client to everyday operations, the Shipfusion team has been a pleasure to deal with. We had specific needs for an export that wasn't possible via stock reports and our account manager ensured that the development team built it to our exact needs and now pulls a version of our special report every week.

Shipfusion staff has worked well under much pressure and added stress from us and have always done so professionally. They have shown us that they are willing to review and address our needs and have outline processes which work well for us. Very accommodating to our sudden unrealistic demands

Shipfusion helps us keep the business run smoothly. The customer service is great and if there are any issues they help us resolve it.

4 stars because there can sometimes be mistakes in shipping the wrong items to the customer, but shipfusion does re ship correct items for free.

Shipfusion goes above and beyond with customerservice. There has never been an instance where we have not felt like they took the time to fully understand our situation and offer a solution.

Shipfusion assists with all questions and helps ease the process in order processing. Their system is great and easy to navigate through. The communication on their team is efficient and always available which makes the partnership great!

The team at Shipfusion is awesome, their shipping service and platform is amazing. Integrates with eCommerce and support always available, it makes it easy to ship and the platform is easy to use.

Incredible team to work with and a consistently improving backend interface. Their team is very responsive and always open to improvement suggestions. SLA always met!

Shipfusion is the best of the best. Bart took over as our account manager last year and has a really great understanding of our needs and is very quick to respond and fix any issues we ever face. Martin and Jared at Ship Fusion have also been super helpful from the start. We love having Ship Fusion as our fulfillment partner and would recommend them to anyone we know. We look forward to continuing to grow with such a great team of hard working people at Ship Fusion! Not to mention the technology and customer portal is extremely user-friendly and up-to-date.

Shipfusion has been providing a great solution for our fulfillment service with a better rate than previous provider!!

My company has been working with Shipfusion for about a year now. Their technology is impressive and intuitive, their customer support is responsive (they have a live chat feature that our team has used for urgent requests) and their fulfillment is quick. We're looking forward to continuing to grow with them.

We've been partnered with Shipfusion now for several years. They are excellent at what they do and offer far more competitive rates than their competition. I love that they have multiple warehouses which helps to reduce shipping zone charges. Our rep John Baring is always there to address any questions/concerns that arise. Jeff Burgee CEO of JLM Nutritionals