Shipfusion Reviews 

Shipfusion is great! Super responsive when issues arise

Very helpful. Still needs some work to fit our business model but they are working on it.

I never write reviews but felt compelled to about Shipfusion because I’ve had such a positive experience with them and feel it needs to be shared. Not only do they have an incredibly user-friendly portal and affordable shipping rates (very important in the pandemic era), but their customer service is what really sets them apart. I was having trouble setting up the buy one get one work flow so I emailed their support team and someone got back to me within a couple hours and set it up immediately for me. They are super helpful and I can’t recommend them enough!

I love this team. It is safe to say this has not been a ideal year for fulfillment with carrier delays which has caused issues, that being said, the team at Shipfusion has surpassed my expectations during this time. They are always there when we have questions or issues and they consistently deliver great service. The only thing I would like to see improved in the new year is reporting functionality.

I'm sorry to report that we did not have a good experience with Shipfusion. We were with them for over a year (only lasted that long because it's such a hassle to change fulfilment centres). They are super slow to do anything, including receive inventory, days to respond to emails (even when urgent). Their "state of the art system" is extremely rigid and caused a lot of problems, most notably in keeping an accurate count of inventory (we got caught out a few times overselling inventory that was out of stock because they didn't keep track properly).
But the worst part is that they don't care about their customers at all (and we were not what I would consider "small fish, paying them over $35,000 some months).
We've been with our new 3PL for a few months now and couldn't be happier with their attentive customer service, nimbleness, responsiveness, pricing and the fact that they truly care about helping us grow our business.

I can't say more good things about ShipFusion! The UI is super easy to use and the support staff there is excellent and super responsive. They get the shipments out very quickly and also the rates are extremely reasonable. So happy I found them!

I would highly recommend this company. Brandon was kind enough to help me with a package I accidentally sent to them that should have gone to another business. They help me to retrieve it and sent it to the correct company.

Barb Mueller

Awesome shipping service and platform. Integrates with our site backend and Amazon to pull and ship orders automatically saving us countless hours. Very great and knowledgable support team - always get back to me quickly and work through any issues with professionalism and skill. Perfect if you are looking for someone to help with your shipping needs!

We were only doing a few sales when we got signed up but were treated very well! Eventually, our sales grew and shipfusion handled it all. It let us focus on creating nice products and selling them!

We use Shipfusion for cross border shipping and inventory management. They provide a very solid service and great support. We will certainly use them again in the future.

Our company has tried several fulfillment services, (Webgistix being the worst for customer service and order fulfillment accuracy) and since changing over to Ship Fusion we have been very pleased. Order accuracy and delivery speed have been great, they are competitively priced... but most importantly, the customer service has been amazing!

I've worked with Shipfusion for years and have always been happy with the level of service and professionalism.

Working with Shipfusion has been integral to the success of our business.

The online system is extremely intuitive and meets all of our needs. Setting up shipments, checking inventory, and managing our products can easily be done through their online portal. Shipfusion helps us to ensure our products are where they need to be in a timely and cost effective manner.

Best of all, Shipfusion team members have been there to help us every step of the way - to answer any questions and help with keeping us on top of our inventory.

Loved working with Shipfusion - made my life very easy and was a pleasure working with their knowledgable staff. Highly recommend!