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Rated 1 out of 5 stars

They made us wait for 3 months while still charging $99 per month, then they shipped a product that is so glitchy that its barely possible to work. And of course a new price $199 in the name of the "b... See more

Rated 1 out of 5 stars

their system has been down for 2 months. their last update was a month ago stating they would be up and running again in a week or so. 0 reply from customer service regarding any update on the situati... See more

Rated 4 out of 5 stars

Once Amazon let us pick a close warehouse, it was great that we were able to send there the whole shipment, but we did have problems in getting the warehouse that was good. I never benefited from my 1... See more

Rated 1 out of 5 stars

I need help with Creating a shipment & there's no Customer Service to help me out. I reached out to support at shipmentmakerpro.com 3 Times & no response. I'm attempting to use Shipmentmakerpro as a... See more

Company details

  1. Business Administration Service

Written by the company

Optimize your shipments into Amazon FBA.


Contact info

1.9

Poor

TrustScore 2 out of 5

43 reviews

5-star
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1-star

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Rated 1 out of 5 stars

New version sucks big time

They made us wait for 3 months while still charging $99 per month, then they shipped a product that is so glitchy that its barely possible to work. And of course a new price $199 in the name of the "best possible quality". Just a money grab with no accountability. Once the alternatives are there, time to teach these greedy SaaS passive income dreamers a lesson.

November 1, 2023
Unprompted review
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Rated 1 out of 5 stars

Theyve gone downhill, 0 customer support, empty promises

their system has been down for 2 months. their last update was a month ago stating they would be up and running again in a week or so. 0 reply from customer service regarding any update on the situation. Meanwhile we're still being charged each month for a service that is not up and running. I've since switched to Nemoship after being fed up with their customer service.

September 6, 2023
Unprompted review
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Rated 1 out of 5 stars

Customer support is non-existent

Customer support is non-existent. No reply to two support tickets. Signed up for free trial, my ASINs never did sync properly. The trial was up after the three days and no update from the sync and no response from CS. Terrible CS.

July 17, 2023
Rated 1 out of 5 stars

The Data synchronization from Amazon…

The Data synchronization from Amazon was not working (waited for more than a day), and although I received a reply relatively quickly on my email from the support ( to send SKU list in a csv or xls to the support team in order to load SKU list ), I could not come back to the team within the 3 days trial period. So I could not try the application as I could not see any SKUs there, and I haven't received any feedback/offer to prolong the trial because of these technical problems.

June 25, 2023
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Rated 4 out of 5 stars

Overall, I would recommend it 100%. But

This company gives the option to combine the shipments into 1. Which is great by itself, After many years of shipping to Amazon, discovering this for full truckload and even half truck it's amazing.
It reduces the price by half most of the time if not more. I haven't used it this much yet, but from the beginning it's great. The downside is that it doesn't have the ability to continue with the configuration to the later steps which causes the units to come through as individually packed regardless of the earlier choice.
You can still make the shipment this way, but we need to download the Excel and copy the configuration sometimes into a few thousand cells.
But since it's the same info it's not so hard.
But I guess with Amazon you don't really have much of free actions anyway, and having this option overcomes the challenge of creating the shipment.
Overall, I would recommend it 100%.

April 23, 2023
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Rated 1 out of 5 stars

API within Amazon has been…

API within Amazon has been disconnected. Support said they were working on it. It's been a week and still now word. I followed up for an update and still they have not responded to my email. Very disappointed.

December 22, 2022
Rated 1 out of 5 stars

The MWS connection didn't sync

provided authorization to their software and amazon showed process finished successfully.
on their dashboard it showed they don't have MWS authorization.
when contacted support nobody responded.

December 6, 2022
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