The ship sticks process couldn’t be simpler and more convenient. We travel with multiple golfers so transporting luggage plus golf bags to and from the airport is always a challenge. Ship sticks el... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Your service delivered on its promises. Clear instructions with videos and options for fast shipment both ways. Tracking was accurate and easily viewed for ease of mind. Price was competitive versu... See more
When I saw several folks wrestling their clubs off the baggage carousel and watched them try to fit them into their rideshare cars, I knew I had made the right call. Ship Sticks made it easy. Simple o... See more
This was our first experience with Ship Sticks and it was great from start to finish. We recieved text when our golf clubs were delivered as well as tracking info. It was soooo much better than shlepi... See more
Company details
- #5 of 24 best companies in Shipping Company
- #95 of 199 best companies in Travel Agency
Written by the company
At Ship Sticks, our mission is to make golf travel simpler, easier, and more affordable. In 2019 alone, U.S. airlines collected $5.76 billion dollars in baggage fees, up 18% from 2018. As airlines find ways to gradually increase pricing for carry-on and checked bags, your once reasonably priced ticket is nearing double the value initially paid. Our goal is to provide golfers with a hassle-free alternative to lugging their clubs to and from the airport – so as to improve the golf travel experience, increase the number of rounds played annually, and grow the game.
Ship Sticks
Written by the company
- We Are Committed To Our Customers!
- It is our mission to make your travel experience hassle-free and enjoyable. With our dedicated customer service team, we ensure the highest level of service from the time your clubs are picked up until the time your clubs are delivered.
- We Ship More Than Just Golf Clubs.
- Need to ship your luggage too? Not a problem, Ship Sticks is able to pickup and deliver your luggage to any destination. For a quote, visit www.shipsticks.com today!
Our Hours
Our White-Glove Customer Service Team is available 7 days a week by email, phone, text, or chat.
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Contact info
324 Datura Street, Suite 400, 33401, West Palm Beach, United States
- (800) 691-3772
- customersupport@shipsticks.com
- shipsticks.com
4.7
Excellent
49K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Get the box the label and I dropped it…
Get the box the label and I dropped it off.
It appears on your doorstep.
April 13, 2026
My clubs were picked up in time and…
My clubs were picked up in time and transported accurately to their destination. It was easy and so much better than dragging them through the airport.
The downside is FedEx really beat up the box they were in. It was split down and torn and awful. They could handle things more carefully.
April 13, 2026
Easy to book
Easy to book, and use.
Professional personnel from Ship Sticks to Fed Ex.
On time always.
Used many times , no damage.
April 14, 2026
Fast easy on time reasonable cost
April 12, 2026
They arrived back home three days…
They arrived back home three days before I expected them to.
First time user.
Very easy drop off.
I'll be using Ship Sticks every time I fly.
April 13, 2026
Easy experience through and through.
April 7, 2026
Ship sticks was extremely easy to use…
Ship sticks was extremely easy to use and clubs arrived early both shipping down to Florida and back from Florida to Danvers Ma.
April 13, 2026
Highly recommend
This was my first time using Ship Sticks and I would recommend this company and I will use them again. I booked on their website after comparing the cost to ship direct with FedEx. My golf clubs were packed in a hard case to be sent across the country. I followed packing and labeling instructions, which were clear and concise. FedEx picked up my golf bag from my house. I had time to schedule them a week out, so I was able to pay the cheaper rate. They were picked up on time and delivered on time to the address of my destination. Upon return, I shipped my clubs plus an additional suitcase. Again, both items were picked up from a home address and sent directly to my door via FedEx. This time they arrived earlier than the date expected. Instructions were clear and it was easy to print shipping labels. Highly recommend!
March 13, 2026
Lady at Fedex was incredible
Lady at Fedex was incredible, lady that delivered the same. Website is pretty good. Pretty easy shopping experience.
April 12, 2026
Communication was exceptional
Communication was exceptional. Everything went as planned. Will do this again for the 3rd time next year.
April 13, 2026
Got the sticks on time
easy to work with. tracking updates were helpful. arrived sooner than expected.
April 12, 2026
Picked up and delivered on schedule
Picked up and delivered on schedule
Instructions and clear communication
Question with representative professionally
April 3, 2026
GREAT SHIPPER…
THEY HANDLED MY ORDER VERY PROFESSIONALLY AND IN A TIMELY MANNER. MY BAG ARRIVED SOONER THAN I HAD EXPECTED. EVERYTHING WENT VERY WELL THANK YOU. 👍👍😁😁🏌️
April 12, 2026
Quick and easy as well as affordable
Quick, easy and affordable way to get my clubs back and forth from Maine and Florida.
April 12, 2026
the entire experience was excellent
the entire experience was excellent. From the ease of placing the order, the professionalism of the representatives to the convenience of shipping.
April 6, 2026
Pick up and delivery were right on…
Pick up and delivery were right on time! Love the convenience.
April 12, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.