Shiptosail Reviews 

75
•
TrustScore 2 out of 5

2.0

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Rated 5 out of 5 stars

What a terrific company to desl with totally understsndi g and they actually listen and care about theif customers. Im verg happy to recommend them.

Rated 1 out of 5 stars

Total Rip-Off! Do Not buy! False advertisement. They charged 80% more than the product's worth compared to other retailers. Then offer returns but good luck getting in touch with anyone. They haven't... See more

Rated 1 out of 5 stars

Bad customer service Received the order damaged not working Tried to contact customer support but no reply . Although I had cancelled right after my order request and they were supposed to repl... See more

Rated 1 out of 5 stars

Horrible company. False advertising and crappy products. You won’t get a refund either because no one answers the phone and their AI is stupid!


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2.0

Poor

TrustScore 2 out of 5

75 reviews

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No recent history of asking for reviews

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2.0

All reviews

(75)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great customer experience

I had a great customer experience. Communication was excellent, and the service was provided without any issues. Julia addressed my concern right away and made the entire process smooth and stress-free. This was one of the best customer service experiences I've had. Thank you, Julia!

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Order the power sprayer nozzles

Order the power sprayer nozzles, and never arrived.
Received an email saying it was shipped on 4/20.
Clicked on tracking link and it would not open. Tried to go to the website, and my carrier won't allow me to open as they have labeled it suspicious.
I sent a message for a refund. Not sure what will happen.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

Gound Insert Faux Flowers from Shiptosale are terrible looking and not as advertised!

The item I ordered was $75. It looked like it was very high-quality artificial flower ground inserts and two huge bunches. It was nothing like that. The colors were faded. It looked so fake and poor quality and each bunch was so tiny. Nothing like advertised and the photos were not the actual product. There are so many good products advertised on Instagram or TikTok. It's a shame when a company takes advantage of the platforms to sell something that's not represented correctly. The worst part is after waiting a month for shipping, I knew immediately that they needed to be returned and there's absolutely no response from the company from their customer service email or from their website. Do not buy these items and do not buy from this company.

April 25, 2026
Unprompted review
Rated 1 out of 5 stars

Never Received Order

Waited and waited for item to arrive. Finally one day tracking said delivered, but never received anything. Tried contacting the company multiple times. Couldn’t get a hold of anyone and never received anything response. Scam. Do not order.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

I need to send this back

I need to send th de back, I bout two of them and I have never been so disappointed in an item.
They make it looks like it makes ice immediately. But guess what ice doesn’t get cold without electricity and this item has no hook up for it.
I don’t like giving bad reviews but this was $75.00 of something I could get at the $1.00 tree for $125.00 and put them in the freezer and get real ice.
So please send me an address where to shit this back. Thank you

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered Al smart camera glasses & I…

I ordered Al smart camera glasses & I got regular smart Bluetooth glasses & I got 2 pairs with a deal & both was Bluetooth soo they scammed me soo I do not highly recommend & they don’t respond back to ur email still waiting on response smh

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

dinosaur eggs bath bombs do not order!

Ordered the dinosaur eggs bath bombs. Total scam. They made them look so big & make such a bid fizz in bath, it was all a lie. Do not order anything from this company, they are going to make u wait a long time for ur order, if u even get it then if u do get it, its BS! They are pos scammers scamming people that work hard for their money. Losers!

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Rip off

Placed an order in January and still have not received my package. The tracking system showed that it was “delivered “ but I did not receive it. Customer support will not respond. DO NOT TRUST THIS COMPANY.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered from this website on…Facebook

I ordered from this website on Feb.23,2026 . I have emailed to the company for a tracking number , haven’t received that or my order . I am so sick of ordering off of these companies on the Facebook platform . They are always a ripoff . It is disgusting !!! I will report to BBB but this company is from China so nothing will be done .

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered my AI glass on Jan 3 and…

I ordered my AI glass on Jan 3 and still haven’t received any update on tracking.Theres no tracking number and I email and message multiple times and they have no respond at all.
Very poor service 👎🏽

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

Company offered a 30 day money back…

Company offered a 30 day money back guarantee… I was sent a product with no way of using it! There is no vape, just what looks like refills. I have asked 3 times if they sell a vape I can use. I was offered a 30% refund with no explanation as to how I can actually use the product if I want to. The whole thing is a scam.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

I ended up getting my Dad book shipped…

I ended up getting my Dad book shipped to the wrong address by accident and they graciously sent me a new one with no charge!! I appreciate that kind of customer service so much and will def look at their website again for gifts, thank you, thank you!!

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Ordered an item and credit card was charged. Never received the item. There is no customer service phone number. Website has you fill out contact. Did this two timeds with no response.

November 8, 2024
Unprompted review

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