I survived what should’ve been my last trip. Now I’m speaking up.
.
I’ve debated for weeks whether to share this publicly. I was hoping truly hoping that the companies responsible would step up, acknowledge their negligence, and make me whole again.
But after more than a month PLUS of silence, avoidance, and deflection, it’s time the world knows what happened.
When I landed in Kenya for what was supposed to be my fourth and most inspiring trip yet, I had no idea that within 45 minutes, I would be robbed, beaten, and left fighting for my life due to the reckless actions of the driver assigned to me by operators contracted through TourHero and executed by their partners Shiri Adventures, aardwolf Africa Adventure Safaris, Njambi Adventures.
I was dragged, assaulted, stripped of over $11,000 worth of equipment and essential items, and left traumatized in a country I had always held close to my heart. I am still dealing with the physical soreness and the psychological fallout.
And despite all this?
Not a single company involved has offered compensation.
Not one has taken accountability.
Not one has provided a path forward.
All of my bookings, every tour, every service, were managed through TourHero, yet they have chosen to leave me stranded without answers, without support, and without even the bare minimum acknowledgment of what I went through.
Even the Kenyan Tourism Department & U.S. Embassy in Nairobi, in all honesty, useless in helping me navigate this crisis. I was left to fend for myself with no money, no belongings, and no institutional support, JUST excuses while trying to buy time to let things subside.
This experience has turned my life into a nightmare since the moment I boarded what could have been my last flight ever. I’m still piecing myself back together.
I’m sharing this now because I refuse to let my story be buried under corporate silence.
Customers deserve better. Travelers deserve safety. And companies must be held accountable.
If you’re considering using these services, please… think twice.