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Shoeliftz Reviews 176

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TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and the exceptional customer service provided. Many people appreciate the prompt responses and the efficient way their issues are resolved, highlighting the positive and professional approach of the support team. However, some customers were dissatisfied with unexpected charges and unwanted subscriptions. People reported issues with billing discrepancies, including charges for services they did not intend to purchase or for amounts higher than expected. There were also instances of incorrect billing or problems with receiving ordered items, and some found the refund process to be lengthy.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness and efficiency... See more

Refund

Users describe ambiguous interactions with refund. While some customers, like those helped by Kenny and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers frequently praise the promptness and... See more

Payment

Clients share negative opinions on payment, with many reporting unauthorized charges for items never received... See more

Subscription

Consumers express significant dissatisfaction with the subscription process. Many report being unknowingly... See more

Based on these reviews

Rated 4 out of 5 stars

I was led to believe that by completing a survey I could possibly receive a yeti cooler. I completed the survey and was asked to pay by secure payment method a fee of $9.00. When I entered my payment,... See more

Rated 4 out of 5 stars

I reached out to them for an issue and received a response from Raj very quickly. The customer service is very good.

Contact info

3.9

Great

TrustScore 4 out of 5

176 reviews

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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Thank you Claire

Thank you Claire! You and your team did an excellent job in addressing my issue. Your attention to this matter is greatly appreciated and I thank you for your prompt response.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Beware of Shoeliftz

They are part of several companies that like Bag2wear and they have charged my card multiple times without my permission and they have taken forever to process my refunds. They just keep giving me the run around and then request i do a review in order for them to proceed with processing my refund for money they should never have taken.

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Product never came in the mail

Product never came in the mail. They tried getting me to sign up for an subscription I knew nothing about. Also takes a long time too cancel the subscription and difficult process to get your money back.

March 9, 2026
Unprompted review
Rated 3 out of 5 stars

Hobby Lobby yarn

It wasn't as hard to get away from considering I never meant to sign up for it in the first place. I thought I was getting a box of 64 skeins of yarn from Hobby Lobby but the payment process went wrong and I ended up with shoe liftz. I never did get the yarn.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for helping me!

I thought I was signing up for something I wanted but was signed up for something different. I emailed shoeliftz and they immediately responded within minutes to help solve this matter. I appreciate the escalation team for helping me.

March 4, 2026
Unprompted review

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