This webshop has an extensive assortment of shoes and customer service is quite friendly. It is an pleasure to shop here.
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When opening a savings account I suddenly got a "verification request" and a payment of €1,- was billed to my credit card, only to be followed by another one of € 2,=. Makes me wonder where this will... See more
Patiently assisting me and offered to assist while i am still deciding what to choose and also guiding me with the discount. I get to ask him a questions and he immediately answer me
Diamond assisted me and promised to refund me, such a great service received as she even explained everything clearly. I am patiently waiting for the refundto be processed
3.9
Great
224 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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They have a good service recovery…
They have a good service recovery strategy which makes them stand out amongst their peers. Special thanks to Claire👍🏾, one of their staff members as she's currently handling my issue professionally well.
September 10, 2024
Unprompted review
Good Good Good
September 2, 2024
Unprompted review
Thank you Bob for reaching out and to…
Thank you Bob for reaching out and to get my issue sorted. Hooe to hear from you
August 19, 2024
Unprompted review
Avoid!
I would avoid!
BUT one of the agents was very helpful, thank you to lenor!
August 8, 2024
Unprompted review
Fast end efficient customer service…
Fast end efficient customer service staff.
August 2, 2024
Unprompted review
I am delighted with Zoe
I am delighted with Zoe, she was helpful and made everything possible! I can only say great service! Keep up the good work; complinent! thank you
July 23, 2024
Unprompted review
Quick Customer support
Following a dispute, I turned to the Customer Service Department. There, I was helped by a kind lady called Violet. She swiftly and to my satisfaction solved the problem for me.
July 20, 2024
Unprompted review
I signed up for a subscription by…
I signed up for a subscription by mistake, but customer service took care of it right away. They contacted me and refunded my money promptly.
July 11, 2024
Unprompted review
My R137.81 was deducted without my consent
I would love to be refunded.
April 18, 2024
Unprompted review
They addressed all my concerns and…
They addressed all my concerns and ensured they were fully resolved.
June 16, 2024
Unprompted review
Complete scam un ticked the box…
Complete scam un ticked the box regarding membership before payment, they gave me membership anyway and charged more money than the item I payed for 4 days later as there cancellation took 14 days complete scam avoid!!!
June 21, 2024
Unprompted review
Was a shame how things worked out
Was a shame how things worked out, but Nela from their escalation team helped rectify things
June 19, 2024
Unprompted review
I accidently subscribed to shoeshubpro…
I accidently subscribed to shoeshubpro via clickbait link on Facebook and my issue is currently in the process of being resolved. Their online consultants were very patient and helpful👍.
December 9, 2023
Unprompted review
Scammers company
Scammers company, you think you are buying some shoes and end up taking out a subscription that you don't want, it means no refund payment, even worse they send emails promising a refund if you change your review here
April 3, 2024
Unprompted review
I'm very gratefull about the…
I'm very gratefull about the providences the team are doing. I want everything ok at the finally.
March 27, 2024
Unprompted review
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