Shoesmarley

I wish I had read the reviews prior to my mum purchasing a pair of shoes from this company. Do NOT buy from them. The shoes are substanded, sizing is wrong , but you wouldn't know because all they put in is a little sticker. They do not take responsibility for returns and it would have cost me £25 to end them back. The only option is to sell them on at half price. DO NOT BUY FROM THIS COMPANY!!!!

Would have given minus score. Place an order for wide fitting size 8 white sandals 24/05/26. 07/06/26 received a pair of nasty black ankle boots in size 5. Got onto company who are going to investigate what's gone wrong?? No mention of replacement or refund. 🤬🤬🤬

DO NOT BUY. These trainers are 💯 fake . Not ever good fake . I tried to cancel my order , only to be told its in transit. Looking at track my parcel it hadn't left the store . When it arrived, I opened it while the delivery man was there . He took them back , he took a photo of return . The company has said they have my return . They will not pay out the refund. Every excuse has been used . I will keep at them untill I get it .
Do not use the company SCAM SCAM SCAM

Absolutely rubbish plastic trainers supposed to be orthopaedic. No way .took 3 weeks to arrive .I have requested a refund and I better get it .
No one order from this company

Shocking service. Well wasn't any service. Tracking didn't work either! According to tracking, my item is still at the airport. I received it 2 days ago! Poorly packaged. Trainers unbelievably squashed. Cheap utter rubbish. You expect from Temu as it's reflected in the price! Trainers were fairly expensive. Don't even look like the picture. Won't be conned again. My advice is to stay well clear.

I paid £38.95 for orthopaedic sandals for walking and received a pair of sandals that look and smell like the cheap ones I bought for £10 from tick-tock. Even the way they were packaged was identical. Wrapped in bubble wrap in a plastic bag.

Paid for express delivery 4 weeks ago the Marley orthopaedic sandals never arrived in spite of the comoany taking the money immediately out of my account. Avoid at all costs. Should have checked reviews before purchasing obvously a fake company

I ordered shoes from this company in January. Parcel was not received. Pictures of delivery shows person stood at a door with a parcel (not my house) and note in email delivery comments saying left in safe place at side of house. Been emailing now for 4 months and keep getting a reply saying been delivered Relay the couriers have Informed them that was not delivered to my address but could not.locate exact delivery. Sent all evidence to Marley shoes and keep getting email back stating they are looking into the issue and for a resolution. How.long.foesnit take now 4 months in and still no resolution. DO NOT ORDER FROM THOS COMPANY.

This is not a genuine company. I didn't realise at first but something about the ordering process made me suspicious and I pulled out. However they are spamming me relentlessly since and I have no way of stopping them. They don't have an unsubscribe facility, and if you look at the website you can't find any personal account to close it, it doesn't look like a functioning website & it's just a fake opening page then no links to actual products. They just seem to exist in links from searches and to extract payment details, then as spam and maybe to sell any data you provide maybe. These Chinese con artists, of which there must be thousands, are a real nuisance worldwide, no doubt doing their bit for the Chinese economy at the expense of all others. Would hope one day this world power decides that all these scams don't do its reputation any good and takes action, or are they aware and making too much tax from it, who knows. However, I feel sorry for all those who have actually given them their hard earned savings/pension money and been conned. I'd advise check out the sites of any new suppliers before you buy, there are so many of these criminals who come and go, then reinvent a new site and con.

SCAM SCAM SCAM
AVOID!!!!
Emails to displayed contact email address undelivered. Unable to contact to cancel order (states you can on their website FAQ's) Contact your bank & cancel the card you paid with if you have placed an order!!!!

Dreadful just dreadful. Cheap shoes uncomfortable and far from wide fit. Delivery took weeks when premium service was paid for and they left my feet in pain after a few hours wear. Don’t waste your money

DO NOT ORDER THIS COMPANY IS A SCAM!!! SENT ME A DIFFERENT SHOE THEN WHAT I ORDERD FOR MY WEDDING AND THEY CLAIM AFTER I SENT THEM PICTURES OF THE SHOE IT WAS THE SAME SHOE UNBELIVABLE! CUSTOMER SERVICE ALSO TERRIBLE!!

Fake fake fake. Do not order from marley shoes. Sent me totally wrong pair after several email conversations they said they would refund me. Its been 6 weeks and not received a penny back. Shoes sent are cheap quality not as pictured.
NOT WORTH A STAR.

Absolute scam of a site, cheap plastic rubbish, not orthapedic shoes in anyway,
Blocked me after agreeing a 30% refund as i refused to pay for return to China
Reported

Very disappointed with my experience. The shoes were poor quality and not made to the standard I expected. When I complained, I was told I would have to pay return postage myself despite the quality issues.
To make things worse, the return address they provided could not even be accepted by the Post Office or DPD, which made the whole process extremely frustrating and stressful.
After a lot of back and forth emails, they eventually agreed to a 40% refund, which I accepted just to get closure on the situation, although I was still unhappy with the outcome overall.
My advice to anyone dealing with a similar issue is to stick it out with the responses and keep pushing for a resolution, as they may eventually offer a partial refund.

Regret ordering shoes from this company without reading the reviews.
Have not received my order and they do not reply to your e mails.Please avoid and don't let them have your money.
Sarah

DO NOT USE THIS FIRM YOU WILL LOOSE YOUR MONEY

Complete scam - Beware!

Company is based in China and the quality is extremely cheap and dangerous.

If you want to return your shoes, you have to return them to China at your own expense. Nowhere on their website do they mention their return address is in China.

If I could give this company a 0 star rating I would.

Save your money and don’t ever buy from this company.

Why does this keep going as its a scam please keep losing money and its KNOT YOUR FPlease Please don't order fromm this company

They are not the same shoes,advertised in the website.
The shoes that came were of exceptional low quality.
We paid an extra £10 for express delivery , they came from abroad 2.5 weeks later.
We were conned , we paid £60 altogether for 2 pair of shoes and express delivery .
They are unwearable as the inside sole and tread underneath are plastic , and as a senior citizen would be afraid of slipping .