Shoesonline Reviews 

34
TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

I didn't get my package for 3 months cause they didn't even pack my package, and the customer service is slow and not responsible

Rated 5 out of 5 stars

I bought many times at this website in the last year - the delivery is quick and price are good. 18 months ago the company was merged by one of the biggest consumer goods in Israel Schestowitz.

Rated 1 out of 5 stars

Horrible customer service. Took them over a week to let me know a shoe I ordered was out of stock. Two more days of messaging to find one that was in stock. And then said that it will delivered 10-30... See more

Rated 1 out of 5 stars

Horrible shop, they just want your money and don't send the orders!!! Scam at its high level....customer service practically non existent and everytime I contact them I receive the exact same email wi... See more

2.3

Poor

TrustScore 2.5 out of 5

34 reviews

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No recent history of asking for reviews

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2.3

All reviews

(34)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay away! This company seems to be a scam!

Placed an order January 29 to be delivered to an address in israel, they wrote 2 weeks shipping and it never arrived, when contacting customer service they answered a few days later (there’s no phone number) that it can’t be delivered because I chose pickup, which is a lie, I never chose pickup… they wrote they will refund the order, so far I didn’t get a refund, therefore I’ll dispute the charge.

February 19, 2023
Unprompted review
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Rated 1 out of 5 stars

Received the wrong product

Received the wrong product, been trying to contact customer service for a week, unresponsive and bad service. Their reply is insufficient (when you finally get a reply), I’m still waiting for the right product…….

February 13, 2023
Unprompted review
Rated 1 out of 5 stars

Reasons to avoid Shoesonline.co.il

Made 6 orders from them in the last couple of years, out of which only half arrived. I was just told that they can't deliver what I ordered a month after ordering it, while their system says my "package has been packed and ready for delivery. In another case, I waited months only to realize they never had my size.
Their service responds very slowly, if at all, and they take forever to give you your money back.

I don't recommend ordering from this site at all.

November 16, 2022
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

Waited 3 weeks for the shoes only to discover they are out of stock. Bad service and unreliable platform. STAY AWAY.

October 13, 2022
Unprompted review
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Rated 1 out of 5 stars

Orderd shoes

Orderd shoes, after I paid I got a message that the shoes were not in stock . Luckily I paid through pay pal because they didn't answer my emails, or messages and they don't have a phone number . Only after I opened a complaint in PayPal did they get back to me and answered when i would get my refund. Still waiting to see the money in my account.

January 31, 2022
Unprompted review
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