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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, noting that processes are completed quickly and often exceed expectations. Many people highlight the excellent customer service, appreciating the prompt responses to emails and regular updates throughout the process. The staff is frequently described as helpful and professional, making the overall user experience smooth and hassle-free. Consumers found the company's online system easy to use and effective, especially when dealing with the complexities of obtaining medical records. Reviewers often mention that the company significantly reduces the stress and time involved in what can otherwise be a long and difficult process.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the speed and... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the fast service,... See more

User experience

People report positive experiences with user experience. Customers consistently praise the ease of use,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Customer service

Clients share positive opinions on customer service, praising the efficient, speedy, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My doctor didn’t tell me that they don’t do medical certifications for FAC anymore so BASC gave me your contact After 12 days I took form back to doctors as they said didn’t receive SAR form but you... See more

Company replied

Rated 5 out of 5 stars

I highly recommend SHOOTCERT to anyone needing to apply for a firearms certificate. They are worth every penny of their fee. Not only do they remove the worry and hassle of the process itsel... See more

Rated 5 out of 5 stars

Once Shootcert gained access to my medical files the report was produced in very very good time. Any email sent was always answered quickly and they kept me up to date re the delay from my Surgery,... See more

Rated 5 out of 5 stars

ShootCert have been absolutely fabulous in helping me with my medical records for my FAC/SGC renewal. Extracting the information from my GP was a long and tortuous process that easily exceeded the... See more


Company details

  1. Medical Certificate Service
  2. Medical Group

Written by the company

At ShootCert, we make securing your firearms medical report simple, fast, and hassle-free. Whether you’re applying for a shotgun or firearm licence in the UK for work, recreation, or target shooting, we’re here to help—especially when your GP can’t or charges too much. We’re proud to be the only independent, doctor-led provider in the UK and the only service recommended by the British Association for Shooting and Conservation (BASC). Trusted by the Countryside Alliance and CPSA, our dedicated panel of trained, GMC-registered doctors delivers a confidential, efficient, and expert service designed for shooting enthusiasts. Applying is quick and easy—just 10 minutes online, no face-to-face appointments required. Let us handle the paperwork so you can focus on what you love. Choose ShootCert: trusted by the shooting community, backed by professionals, and designed for your convenience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I found the whole process with…

I found the whole process with Shootcert seamless and efficient. Everything to do with the medical assessment was handled directly between my GP and Shootcert and was one in under a week. Excellent service with no dramas

February 5, 2026
Rated 5 out of 5 stars

It was my first time using shootCert

It was my first time using shootCert, last time I used medcert. The difference in service I received from shootCert compared to medcert was night and day.

Regular updates, quick responses to emails and my medical back in a quick timeframe. I’ll be using them again for my next renewal.

February 10, 2026
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Rated 5 out of 5 stars

First Class Service

Second time for me to use ShootCert they smooth out what could be a very complex process into an easy to follow step by step approach, they follow up as needed and are very responsive once they have the details they need. Excellent service would recommend.

January 10, 2026
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Rated 5 out of 5 stars

impressive efficiency

With all the chatter in the shooting press and at 11’s about delays in the process of renewal I was anxious about the turn around of a medical certificate. Shootcert showed these anxietys to be misplaced. They were impressively quick exceededing expectations by some margin.
Will definitely recommend and use as a go to.

February 3, 2026
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Rated 5 out of 5 stars

My own doctors after 1 week contacted…

My own doctors after 1 week contacted me to say they could see me in 6 weeks, and then I may need to have a medical, which was shortly followed by a text from them to say they could refer me to med2cert who could do it on their behalf. After seeing they rated 2.9 on trustpilot I declined and used shootcert. What an absolute delight to deal with shootcert. Sone discount through the CPSA, plenty of contact and updates and I received my documents within 10 days. Brilliant service no hesitation in recommending them

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Great service. Kept me updated throughout the process. And were very quick to respond once my GP provided the required information. Thoroughly recommended.

January 27, 2026
Unprompted review

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