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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, noting that processes are completed quickly and often exceed expectations. Many people highlight the excellent customer service, appreciating the prompt responses to emails and regular updates throughout the process. The staff is frequently described as helpful and professional, making the overall user experience smooth and hassle-free. Consumers found the company's online system easy to use and effective, especially when dealing with the complexities of obtaining medical records. Reviewers often mention that the company significantly reduces the stress and time involved in what can otherwise be a long and difficult process.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the speed and... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the fast service,... See more

User experience

People report positive experiences with user experience. Customers consistently praise the ease of use,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Customer service

Clients share positive opinions on customer service, praising the efficient, speedy, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My doctor didn’t tell me that they don’t do medical certifications for FAC anymore so BASC gave me your contact After 12 days I took form back to doctors as they said didn’t receive SAR form but you... See more

Company replied

Rated 5 out of 5 stars

I highly recommend SHOOTCERT to anyone needing to apply for a firearms certificate. They are worth every penny of their fee. Not only do they remove the worry and hassle of the process itsel... See more

Rated 5 out of 5 stars

Once Shootcert gained access to my medical files the report was produced in very very good time. Any email sent was always answered quickly and they kept me up to date re the delay from my Surgery,... See more

Rated 5 out of 5 stars

ShootCert have been absolutely fabulous in helping me with my medical records for my FAC/SGC renewal. Extracting the information from my GP was a long and tortuous process that easily exceeded the... See more


Company details

  1. Medical Certificate Service
  2. Medical Group

Written by the company

At ShootCert, we make securing your firearms medical report simple, fast, and hassle-free. Whether you’re applying for a shotgun or firearm licence in the UK for work, recreation, or target shooting, we’re here to help—especially when your GP can’t or charges too much. We’re proud to be the only independent, doctor-led provider in the UK and the only service recommended by the British Association for Shooting and Conservation (BASC). Trusted by the Countryside Alliance and CPSA, our dedicated panel of trained, GMC-registered doctors delivers a confidential, efficient, and expert service designed for shooting enthusiasts. Applying is quick and easy—just 10 minutes online, no face-to-face appointments required. Let us handle the paperwork so you can focus on what you love. Choose ShootCert: trusted by the shooting community, backed by professionals, and designed for your convenience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

The staff are profesional

The staff are profesional, though the IT on the Web site did not work properly on MS EDGE.
My own doctors surgery lived up to exspectations,

November 4, 2025
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Rated 5 out of 5 stars

Great speedy service

Great speedy service. Just 2 days after receiving my medical records I had thecrequired certificate emailed to me. Very professional and good communication about the process. Highly recommended.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Good communication and Fast turnaround once they received history

Used shootcert to get my medical for my shotgun certificate, good communication and always kept me updated, found the correct email for my GP as I entered an outdated one.
GP took nearly two months to send my medial history over to shootcert. But once they received them I was updated and less than 8 hours later I received my completed medical…. Can’t fault their service and will use them again when I renew

October 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Coterminous renewal

I applied to renew my coterminous certificate in October `24. When my local GP refused to assist I turned to ShootCert. It took 5 weeks to obtain my medical records, with ShootCert sending regular reminders. When they eventually received them their doctor processed the paperwork within 24hrs. This enabled me to complete the renewal forms. Although the whole process has taken 11 months
I am convinced that without their excellent assistance I would not have been able to renew my certificate. I would highly recommend them.

November 27, 2024
Unprompted review
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Rated 5 out of 5 stars

A great experience

A great experience.
Everything handled with care and expertise.
A credit to the medical profession, and done as it should be.
Well done Shoot Cert and thank you

October 7, 2025
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Rated 5 out of 5 stars

Quick & processional

Once Shootcert gained access to my medical files the report was produced in very very good time.
Any email sent was always answered quickly and they kept me up to date re the delay from my Surgery, they also chased them.
I would recommend this company without question now I’ve experienced how they operate.

October 6, 2025
Rated 5 out of 5 stars

My doctor would not complete medial renewal

Had my doctor on phoning say they no longer complete the medical history for the renewing of Firearms Licence, found ShootCert online and contacted them by their online form. The process was effortless and had great contact from ShootCert, very impressed with their customer service and contact. This in my view is very rare in our current times.

October 6, 2025
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