I had a truly disappointing experience…
I had a truly disappointing experience with Shoot My Journey and would strongly advise others to think twice before booking.
First, the turnaround time was completely unacceptable. The company advertises fast delivery (as quick as 48 hours for photos and a few days for video), but that was far from my experience. What I received was extremely delayed, with little to no communication or updates along the way. I had to repeatedly follow up just to get basic responses.
When the content finally arrived, the quality was shockingly poor. The editing looked rushed, inconsistent, and amateur. The video in particular felt like it had no real storytelling, flow, or attention to detail—something you would expect at even a basic professional level. It honestly felt like minimal effort was put into delivering a polished final product.
Communication was another major issue. Responses were slow, dismissive, and at times unprofessional. Instead of taking accountability, there was a clear lack of customer care and willingness to fix issues. This aligns with other reported experiences mentioning rude or difficult post-shoot communication and delivery inconsistencies.
Overall, this was a frustrating and disappointing experience from start to finish. Between the delays, poor editing quality, and lack of professionalism, I felt like I wasted both my time and money. There are far better photographers out there who actually deliver on what they promise.
I would not recommend this service to anyone.








