the kurzgesagt shop (EU) Reviews 

250
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product range and the superb quality of items like calendars, clothing, posters, and books. People also mention that purchases arrive well packaged, look stunning, and offer a meaningful way to support the creative team. Some reviewers were not happy with shipping times, noting significant and frustrating delays in receiving their holiday orders. Consumers also mentioned waiting many weeks past expected dates without receiving prompt or clear communication regarding delivery status. Buyers expressed disappointment when packages failed to arrive on time for special occasions despite ordering well in advance.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, creative designs,... See more

Quality

Consumers express immense satisfaction with product quality, noting that items like pins, books, and clothing... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, balancing praise and frustration.... See more

Order

Reviewers highlight mixed experiences with their order processes. Many consumers report swift deliveries,... See more

Staff

Reviewers express high satisfaction and appreciation regarding the staff and support team. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love the Kurzgesagt shop. The product range is awesome - and the products I've purchased (calendar, desk day week view, t-shirt and jumper) have all been supremely high quality. The art... See more

Company replied

Rated 5 out of 5 stars

I have bought several items - pins, cups, shirts, hoodies, plushies, posters, journals, notebooks, calendars - over the last two years and have never regretted it. Everything is of high qualitity and... See more

Company replied

Rated 5 out of 5 stars

Some time after my purchase of the Kurzgesagt Traveller's Pass Keychain, I happened to be abducted by a passing alien ship. Terror gripped me as I saw a strange lumbering creature inspect each of the... See more

Company replied

Rated 5 out of 5 stars

Communication is nice - so nice! - clear and swift. The purchases arrive according to the estimated time when you order them. And every gift I ordered so far is a huge succes. We adore the beautiful c... See more

Company replied


Company details

Written by the company

We are a Germany based animation studio, production house and design studio. We produce elaborate science videos for our YouTube channel and create high-quality paper products for this shop. We put countless hours into the creation of our products. They are all designed with love and produced with great care. They are more than merch and nothing short of a passion project for us. Everything we do is meant to spark your curiosity for science, nature, human beings and life itself.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

250 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(250)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent and unique products: Kurzgesagt

Website is clear and easy to navigate and Kurzgesagt sell unique products, from clothing to posters and stationery. Prices are high but reasonable for such excellent quality products and to support the production of so many excellent (free to access) videos on a massive range of subjects. All clothing lasts for a long time looking as good as new. Have ordered from Kurzgesagt on numerous occasions over many years and service has always been excellent with timescales accurate and email updates. We have never been disappointed. Highly recommended!

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

I love your products

I love your products! They are so well thought and made with love with the highest materials. They are really great.

I only have one comment which is more of a suggestion. I feel like the products you have are very boy/man oriented, particularly the clothing, but sometimes also the stationaries. I have a shirt from you but I only wear it in the house because it doesn't hug my body very well, it's very flat, which works for a guy but not really for a girl. Also the hats, I think they look great but for me as a girl who wears more elegant/casual clothing I can't wear the hats you have, they are too sporty/boyish. It makes me a bit sad because I would love to buy more of your merch but it just doesn't suit me.

In terms of stationaries, it would be great if you could have the notepad in a notebook format. I love your notepads and I am using one for work but the fact that I have to flip pages over makes it confusing where to continue writing sometimes. So it would be great if you had also a version as a normal notebook that you open like a book. You have the explorer notebooks but these have a lot of animations and pages with facts and it doesn't look very professional when you use it for work.

Also, I would love to have some merch like pens, pencil case, tote bag, keychain, etc.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

very satisfied birb

Fast Shipping, extreeem good products (this paper quality - especially from the notepads are INSANE GOOD), very cute designs and overall an amazing content within these journals. The Earth Sweatshirt and Duck Mug are also very good.
Awesome YT channel and amazing shop <3

December 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great Online Shop – Fast Delivery & Excellent Quality!

I am very happy with my order! The ordering process was simple and hassle-free, the delivery was faster than expected, and the packaging was perfect. The quality of the products is outstanding – just as described and even better than expected.

Overall, a fantastic shopping experience! I will definitely order again and can highly recommend this shop.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Nice pins

Even if the video content isn’t to my liking I can feel the love and care coming from each and every thing you make. Stuff you make have been a great source of inspiration and probably one of the reasons I survived at a point in my life.
Also the posters are very shinny and the pins are adorable
Have a nice day

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic products! Slowed delivery.

Fantastic products and retail website! Especially once framed to your taste.
I have had some very quick or very slow delivery times however, this is international shipping from the EU so it's to be expected.
Overall though just fab!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Poster Perfection

Absolutely love their posters, they really pop with educational knowledge and artistic quality. Great at inspiring questions from my students. Fast delivery and superbly packaged - not damaging the product yet keeping waste to a minimum.

February 19, 2025
Unprompted review
Rated 4 out of 5 stars

Nice stuff, waiting on new poster designs

Nice stuff, high quality, good costumer support. Delivery takes a while but completely doable!

All in all would buy stuff again!

( and I am waiting for new posters who have repetitive prints bc my wall is already having the universe one ande the immunesystem!)

February 19, 2025
Unprompted review
Rated 4 out of 5 stars

Great products as usual

Great products as usual. Shipping went well, but the container was *way* too big and it was badly damaged. Luckily the items themselves were fine. I'm giving it a 4/5 because if the poor packaging.

February 13, 2025
Unprompted review
Rated 3 out of 5 stars

I liked the customer support, but order was damaged

I liked the customer support. Unfortunately my order was damaged, and I got send a replacement that was damaged aswell. The third poster that was send, was also damaged but less then before... So I gave up on trying. Taking photo's and sending mails took some time, and unfortunately the end result is still not perfect. I just don't understand how it could happen. But I love the designs, but maybe I wait a bit until ordering and again. But I will support in the future!

December 20, 2024
Unprompted review
Rated 2 out of 5 stars

Delay in delivery meant I couldn't get the merch

I ordered my 12,025 calendar on 15th December, 2024, and received an email telling me my order will leave the warehouse in 5-7 business days because of the holiday season, which I was fine with. I didn't receive any follow-up information until 6th January, 2025 however, and it was an email notifying me that my order had just been shipped. So, I am very unhappy with the long time it took to ship.

Below is just my personal anecdote, maybe I had some fault in this for not ordering a few days earlier, but it did result in my merch being stuck at my friend's house and me not being able to obtain it.

When I ordered the calendar, I saw the website say something like, "order before 12th to receive it before Christmas!". I ordered mine on 15th December, thinking I could collect it when I was visiting my friend's house in Germany over New Years'. (Much cheaper delivery fees to Germany) Turns out, the package arrived on 8th January when I had already flew out of Germany on 6th January. So, unfortunate logistics problem, maybe it was partly my fault, but the delay in shipping definitely did hurt me a lot.

January 8, 2025
Unprompted review
the kurzgesagt shop (EU) logo

Reply from the kurzgesagt shop (EU)

Hi Jac, thanks for your review. Sorry for the bad experience with our shop. While we strive to meet our estimated shipping timelines, occasional delays can occur due to increased demand and logistics challenges. We value your support and hope to serve you better in the future. If there’s anything else we can do to assist you, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Fantastic!

The products are amazing! You can practically feel how much love and effort went into making them. The attention to detail is remarkable and it’s exciting to discover the little Easter eggs. Everything always arrives on time and nicely packed making sure nothing breaks. Would definitely recommend!

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

In a nutshell... everything is perfect ;)

All of the articles arrived carefully packaged. The quality is supreme and everything is exactly is expected. Earth coffee mug accompanies me every morning, Earth plush is my kids favourite, and a year 12025 human era calendar sparks a lot of attention from visitors.

February 19, 2025
Unprompted review

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