I needed to replace 2 window handles for my 1980's Anglian bay window. The web site is useful in locating the type of replacement handles I needed/wanted.Spoke to customer service team because was uns... See more
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Review summary
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Hi, The on line order was straight forward but delivery was via second class post and took well over a week to be delivered. Strongly suggest first class post at these prices for 5 star customer sati... See more
Online ordering easy. The two short "how to" videos" made the replacement easy. What would be useful is a note on the product Web site pointing out that the design of the handles has slightly change... See more
The order was supplied soon after being placed. The part supplied was well packaged and in very good condition. Its fitting was straightforward and gave a great finish.
Company details
About Replacement Parts Shop - Anglian Home Improvements
Written by the company
Online Shop for Anglian Replacement Window and Door Parts
The Anglian Online Shop is a place to purchase replacement window and door parts. This includes window and door handles, sash window furniture, locking mechanisms and keys from the comfort of your home. You can also purchase door accessories, including cat flaps, letterboxes, house numbers, door knockers and security chains.
Anglian are a national company but with a strong local presence across the UK. For over 55 years, we have been helping Britain's homeowners transform their homes. We take standards and approvals very seriously and manufacture all our products to the relevant British Standards and seek approvals from rigorous third-party bodies to ensure we meet the highest of industry standards.
Please note that this is the Trustpilot page to review products bought from the Anglian Shop only.
Contact info
Customer Services, Liberator Road, NR6 6EU, Norwich, United Kingdom
- 0800 988 9398
- customer.services@angliangroup.com
- shop.anglianhome.co.uk
4.0
Great
2K reviews
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Repair Pen
T00k to long to get the pen delivered
When asked how long for delivery person was quite rude
March 4, 2026
The handles of the windows are given…
The handles of the windows are given them, cheers.
January 9, 2026
Window handle
Very quick delivery time.
I ordered the wrong part initially which I returned and Anglian refunded my account in good time.
No complaints
February 24, 2026
We didn't receive our order
We didn't receive our order, and are currently awaiting a replacement unit. On a positive note, the customer service team have engaged with us quickly and with empathy, assuring us they will resolve the issue quickly
February 6, 2026
Exactly what I needed and price was good
February 11, 2026
We had John Neale come to adjust are…
We had John Neale come to adjust are French Doors. As soon as he looked them he could see what a poor job the fitters had made of adjusting them so they would close easily. It did not take him long to adjust them so now they stay open close and close easily.
February 25, 2026
Unprompted review
The part was what I expected
February 13, 2026
I needed 3 replacement window handles
I needed 3 replacement window handles. I emailed my requirements and part number as from a previous order. They were delivered in about 5 days.
Special thanks to "Steph" if that is allowed!
P. O.
February 12, 2026
Easy to order quality new parts
February 12, 2026
Window handle from the ‘90s
Window handle from windows fitted in the ‘90s was easy to find on the website, stocked and available to order, and swiftly delivered. It was plain sailing to fit and i’m so relieved it was a trouble free experience!
February 11, 2026
Quick delivery and good Customer Service
Quick delivery. Also Customer Service great when I had to return items as they were no longer necessary for me. Full refund received very quickly
February 3, 2026
Return delayed
I had a very hard time getting money back on the return. Because those who received the return package did not process it on time and lost it, asking for proof of delivery. Luckly I sent it with a signature upon delivery with a delivery company and not with the Post Office.
February 3, 2026
Ordered chrome window handles
Ordered chrome window handles. Speedy delivery. Weighty product. Fits well.
January 29, 2026
Efficient and quick service
January 30, 2026
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