Website was extremely easy to navigate which is always a bonus! I particularly liked that the website didn’t scream ‘buy me’ as I hate being pressured. They displayed their deals clearly & even highli... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Discovered Dr.Dent through my good friend and Insta/TikTok influencer Adrianna_lidia so thought Id give them a try. My teeth are quite yellow so was surprised at the brilliant results from from just... See more
Company replied
Was sceptical about these strips and didn’t expect to have white teeth straight away but I can see a huge difference after one 30 min trial. So happy, best tooth whitening product. Would highly recomm... See more
Company replied
Wow these are definitely the best ever!!! I got my teeth professionally bleached and Dr Dent strips have blown the professionally treatment out of the water for me....i also had them done at my Den... See more
Company replied
Company details
Written by the company
DR.DENT is a UK oral care brand focused on one thing: teeth whitening that actually works. We develop whitening strips, toothpaste, mouthwash, and other oral care products, all built on the same principles: effective formulas, no gimmicks, and fair prices. Our purple colour-correcting range neutralises yellow tones on contact while active whitening ingredients work beneath the surface, delivering both immediate and long-term results. We're an independent brand. No corporate backing, no celebrity investors. Our growth has come from customers sharing genuine results and returning for more. That only happens when products deliver on their promises. Everything we make is designed to be enamel-safe, gentle on sensitivity, and simple to use. No complicated routines or exaggerated claims. Just oral care that does what it says it will. Our customer service team is UK-based and committed to resolving any issues quickly. If something isn't right, we make it right. DR.DENT Whitening you can trust.
Contact info
United Kingdom
- support@drdent.co
- shop.drdent.co
4.3
Excellent
896 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Do not order from this company under…
Do not order from this company under any circumstances. They use deceptive tactics to sign customers up for subscriptions and take payments without any prior warning or clear consent.
April 8, 2026
Unprompted review
Reply from DR.DENT
Dear Joanne,
We’re sorry this situation has caused concern. We want to reassure you that we do not use deceptive practices. Each purchase on our website clearly states whether it is a subscription or a one-time purchase before checkout.
We understand this may have caused frustration, and we would like to look into your case properly and resolve it for you. Please email dan.ceban@drdent.co
with your order number and the issue. You can also include a screenshot of your Trustpilot review so we can locate your case quickly.
We genuinely care about our customers and aim to be transparent at every step. We’ll make sure this is handled as soon as possible.
Best regards,
Nicole
DR.DENT Customer Service
I think this might be a scam
I don’t understand why this has got a good review because I actually ordered a box of these strips from the company itself. As it says is the teeth has to be dry I tried that but it was still difficult for it to stay on my teeth as the saliva made it wet. Anyways, it doesn’t stretch like how they stretch it on these adverts on TikTok. I gave it a negative because and as soon as I did that the guy blocked me I saw no results and I tried numerous times. That is definite. It’s definitely not completely white how they show it on TikTok or wherever I just think it’s a scam and there is some AI trick to make the teeth look white well maybe I just received a bad box but it would take some convincing
February 10, 2026
Unprompted review
Reply from DR.DENT
Dear Shoshana,
We’re sorry to hear about your experience. We understand your concerns around the product and how it performed for you.
We’d really like to look into this properly and make things right. Please contact us at dan.ceban@drdent.co
and include a screenshot of your Trustpilot review so we can assist you directly.
Best regards,
Nicole
DR.DENT Customer Service
This company is a joke
This company is a joke. I still have not received my confirmation regarding to my order. I placed a review and I was asked to email that they provided. It has been a week now and still have not respond. This company is a scam !!! I will report them to BBB as well...... I guess I lost almost $50 from them.
March 14, 2026
Unprompted review
Reply from DR.DENT
Dear John,
We’re really sorry to hear how frustrating this has been for you. We understand you haven’t received confirmation and feel left without a response.
We’d like to get this sorted for you as quickly as possible. Please contact us at dan.ceban@drdent.co
with your details so we can look into your order and resolve this properly.
Best regards,
Nicole
DR.DENT Customer Service
Disappointing
Not sure what all the hype is about, ive used these 4 times now and noticed only a slight change in colour, certainly nothing like what has been shown on instagram after just 1 use. bit disappointed tbh
Ive never said that they werent sticking, where above do you see that, I know ow to use them the hype is ridiculous they dont work.
March 19, 2026
Unprompted review
Reply from DR.DENT
Hi! We are sorry to hear the strips aren't sticking well. To get the best results, please dry your teeth with a tissue and stretch the strips slightly before applying. Our strips are identical in size and designed to work perfectly for both top and bottom teeth.
Keep us updated on how it goes!
Best,
Nicole - DR.DENT Customer Relationship Team
I ordered their products on 20 February…
I ordered their products on 20 February 2026. As of today, 12 March 2026, it appears my product hasn’t shipped yet.
When I attempted to track my order using the order number, the website shows no such order number.
Also, no tracking number has been issued.
Buyer beware!!
March 12, 2026
Unprompted review
Reply from DR.DENT
Hi!
We are deeply sorry for your experience and would love the opportunity to make things right for you. Please reach out to us at dan.ceban@drdent.co so we can look into this immediately. We look forward to hearing from you!
Best regards,
Nicole
DR.DENT Team
I never received my order
I never received my order. Sent emails to the email addresses provided on their site and never received a reply. It’s been one month since my order was placed and I never got it. No refund, no resend, no reply, nothing.
March 1, 2026
Unprompted review
Reply from DR.DENT
Hi Alenn,
We’re sorry to hear this. This is definitely not the experience we want for our customers.
Please contact us directly at dan.ceban@drdent.co with your order number and a screenshot of your confirmation, and we will look into this immediately and resolve it for you as quickly as possible.
Kind regards,
Nicole
DR.DENT Customer Service
Reply from DR.DENT
Hi Kevin,
We’ve carefully reviewed your case and can confirm that your subscription was cancelled and a full refund was processed some time ago.
There are no active subscriptions under your details. We kindly ask that you double-check with your bank before making further claims, as the refund has already been completed on our end.
If you would still like clarification, please contact us directly at dan.ceban@drdent.co and we will be happy to provide confirmation.
Kind regards,
Nicole
DR.DENT Customer Service
BELIEVE THE HYPE ! 👊🏻
Have tried teeth whitening strips couple times and they did zilch!
However saw a review on Dr Dents purple strips & looked very impressive.
Ordered direct from their website
Fast delivery
Went from shade 6 to 4 in FIRST USE!!!
All that hype on social media .,,.
ITS TRUE!!!
Thank you Dr Dents - you have a new fan 💃🏽‼️
February 23, 2026
Unprompted review
Reply from DR.DENT
Hi there,
This is amazing to read, thank you so much! 🙌
Going from shade 6 to 4 on your very first use is incredible, and we’re so happy you decided to give us a try after being disappointed by other strips. Hearing that the hype turned out to be true for you means a lot to us!
Welcome to the Dr Dent family, we’re thrilled to have you with us! 🎉
Best regards,
Nicole
DR.DENT Customer Service
Wow… oh my gosh.
Wow… oh my gosh.. I can’t believe how much whiter my teeth are after just one use for about 25 minutes… TRULY AMAZING! Thanks so much!
February 23, 2026
Unprompted review
Reply from DR.DENT
Hi Emily,
Wow – we absolutely love this! 😊 It’s amazing to hear you noticed such a difference after just one use. Thank you so much for sharing your experience with us.
Best regards,
Nicole
DR.DENT Customer Service
Ordered the strip and on first try…
Ordered the strip and on first try didn't go white as per video but after acouple off more trys they seem to be getting more white so if it dosent work on first attempt keep trying 😃
February 14, 2026
Unprompted review
Reply from DR.DENT
Hi Ian,
Thank you for sharing your honest experience. You’re absolutely right — results can improve with a few consistent applications. Everyone’s teeth respond slightly differently, so sticking with it really helps.
We appreciate you taking the time to leave a review 😊
Best regards,
Nicole
DR.DENT Customer Service
I thought they are supposed to be…
I thought they are supposed to be purple strips I tried for first time and no purple 🤔
February 20, 2026
Unprompted review
Reply from DR.DENT
Hi there,
Thank you for your review. Could you please provide a bit more detail so we can better understand what happened?
Are you referring to the colour of the strips themselves, or the colour effect on your teeth after use? Our purple strips may appear lighter depending on lighting, but they should still have a visible tint before application.
If possible, please contact us directly at dan.ceban@drdent.co with a photo of the product you received, and we’ll look into this straight away and resolve it for you.
Kind regards,
Nicole
DR.DENT Customer Service
My Dr Dent tooth whitening strips…
My Dr Dent tooth whitening strips arrived quickly and I was very impressed with how they worked after one use.
Easy to use and great results.
February 19, 2026
Unprompted review
Reply from DR.DENT
Hi Melanie,
Thank you for your lovely feedback. We’re so pleased to hear your strips arrived quickly and that you were impressed after just one use.
Easy application and great results is exactly what we aim for!
Best regards,
Nicole
DR.DENT Customer Service
Good communication and easy to order.
February 20, 2026
Unprompted review
Reply from DR.DENT
Hi Donna,
Thank you for your lovely review. I’m really glad the ordering process felt simple and that communication was clear throughout.
If you ever need any help or tips while using the strips, we’re here for you.
Best regards,
Nicole
DR.DENT Customer Service
I was a dubious before purchasing the…
I was a dubious before purchasing the strips I watched alot of reviews on Facebook etc gave them a try and wow my teeth was 7 on the free chart that came in the the box left the strips on for 30mins result dropped to 5 on the chart would reccomend to anyone 10/10
February 19, 2026
Unprompted review
Reply from DR.DENT
Hi Stephen,
Thank you for sharing this. It’s great to hear you gave the strips a try and were happy with the difference you saw on the shade chart.
For steady results, applying to dry teeth each time can help keep things consistent.
Best regards,
Nicole
DR.DENT Customer Service
Good product and fast delivery
February 17, 2026
Unprompted review
Reply from DR.DENT
Hi Emma,
Thank you for your kind feedback. I’m pleased to hear the product met your expectations and that delivery was quick.
For best results, try avoiding tea or coffee for an hour after use.
Best regards,
Nicole
DR.DENT Customer Service
Great product
Arrived the day after ordering. A little fiddly to put on but amazing results after just 30 minutes and zero sensitivity.
February 18, 2026
Unprompted review
Reply from DR.DENT
Hi Kerri,
Thank you for sharing your experience. It’s great to hear you saw such good results and had no sensitivity.
If the strips ever feel a little fiddly, applying them to dry teeth can help them sit more smoothly.
Best regards,
Nicole
DR.DENT Customer Service
Dr dent
This is my second order and the packaging, delivery and timing have all been great. I would definitely recommend my family and friends to order from here.
February 19, 2026
Unprompted review
Reply from DR.DENT
Hi Diane,
Thank you for your lovely review. It means a lot that this is your second order and that everything from packaging to delivery has been smooth again.
We truly appreciate you recommending us to family and friends.
Best regards,
Nicole
DR.DENT Customer Service
Great service
Great service, easy ordering, swift delivery and the product works really well.
February 18, 2026
Unprompted review
Reply from DR.DENT
Hi Ian,
Thank you for sharing this. I’m really pleased to hear the ordering was easy, delivery was swift, and the product is working well for you.
For best results, try applying the strips to dry teeth each time.
Best regards,
Nicole
DR.DENT Customer Service
My order arrived very quick and my…
My order arrived very quick and my teeth did turn a few colours whiter and hoping it happens again the next time..
February 18, 2026
Unprompted review
Reply from DR.DENT
Hi Anthony,
Thank you for your feedback. It’s great to hear your order arrived quickly and that you noticed your teeth looking a few shades whiter.
For consistent results, try applying the strips to dry teeth and avoid tea or coffee for an hour after use.
Best regards,
Nicole
DR.DENT Customer Service
Ordering is a simple process
Ordering is a simple process, fast delivery well packed . Only used product once so far but can already feel how much cleaner my mouth feels.
February 18, 2026
Unprompted review
Reply from DR.DENT
Hi Tracey,
Thank you for your feedback. I’m glad the ordering felt simple and that everything arrived quickly and well packed.
It’s great to hear you’re already noticing a fresher, cleaner feel.
Best regards,
Nicole
DR.DENT Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.