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Evolution Power Tools Reviews 224

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TrustScore 3.5 out of 5

3.6

Tool Manufacturer
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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, most reviewers were somewhat happy with their experience overall. Many customers have owned products for several years and report that they hold up well, with some tools performing excellently even after heavy use. Reviewers frequently praise the quality and accuracy of the tools, highlighting features like the rack and pinion fence on table saws. Many also commend the customer service, noting quick responses and helpful resolutions for issues like damaged parts or delivery problems. Delivery is often described as speedy, with some customers receiving their orders the next day. However, some customers also noted significant dissatisfaction with delivery, reporting delays, lack of communication, and unfulfilled promises for next-day service. The minority of people were dissatisfied with customer service, citing issues like unhelpful responses, difficulty obtaining spare parts, and a perceived lack of after-sales support. There are also complaints about receiving damaged or used products, missing parts, and tools failing after minimal use.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers praising the good quality,... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers praising products as well-made,... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising prompt delivery,... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with some reviewers praising... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing satisfaction, citing quick order... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have owned a Rage 3S chop saw for about 8 years. Only now does the blade need replacing! My only criticism is the difficulty of undoing the blade lock nut. It takes a 35mm pin spanner to unlock it.

Rated 5 out of 5 stars

Fury 5s table saw Love it , for under 200 quid loads of bang for your buck. Iv cut 5" thick ash no stress. After 14 months maybe 200 hrs of work i Had an issue with the height adjust mechanism, i co... See more

Company replied

Rated 5 out of 5 stars

I have purchased Evolutions, Table saw, miter saw, also battery tools, 2 drill/drivers, impact driver, oscillating tool and reciprocating saw. I haven't had any problems with the tools and they all wo... See more

Company replied

Rated 5 out of 5 stars

Recently purchased the Evolution R255 TBL+ table saw based upon independent reviews. Quite honestly I wonder how I managed without this tool for so many years. It is a pure joy to use and the accuracy... See more

Company details

  1. Tool Manufacturer

Written by the company

We design tools to help you Build What Matters.

Contact info

3.6

Average

TrustScore 3.5 out of 5

224 reviews

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1-star

Replied to 17% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

BUYER BEWARE RUBBISH

I wouldn't buy any more of this companies tools. They aren't good quality and when you send them back under warranty they make any excuse not to honour the guarantee. CUSTOMER SERVICE NON EXISTENT!!!!!!!!

August 19, 2017
Unprompted review
Rated 5 out of 5 stars

Needed spare part for Rage 3 saw …

Needed spare part for Rage 3 saw Danielle responded to email within the hour, ordered part at very reasonable cost and free delivery and delivered next day. Brilliant company would recommend them and their products to anyone.

June 10, 2017
Unprompted review
Rated 5 out of 5 stars

Bought a mitre saw on Amazon and there …

Bought a mitre saw on Amazon and there was a problem with one of the parts. Contacted Evolution and they sent a replacement part straight away.

Obviously you'd prefer not to have the issue in the first place, but I am so happy with the product and the subsequent customer service that I give them 5*.

May 10, 2017
Unprompted review
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