While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Yesterday we had our 2 Airedales booked in for their first visit. Was slightly expecting some minor issues but when collected, they were absolutely perfect, just as we had asked. We cant thank... See more

Rated 1 out of 5 stars

I ordered some clippers and was promised they’d arrive within 7 days. They didn’t, I had to chase them at least 6 times, and customer service just read and blanked my messages half the time. They fina... See more

Rated 5 out of 5 stars

I discovered Groomarts at the recent All about dogs show, they were extremely helpful with advice on how to care for my Cocker Spaniels coat and sold me a Coat King which has been fantastic. Would hi... See more

Rated 5 out of 5 stars

The products arrived quickly and I love everything I brought. Great quality and effective tools. I got a slicker brush, coat king, nail clipper and chucker scissors. Will be buying from GroomArts agai... See more

Company details

  1. Pet Supply Store

Written by the company

Expert pet care and pet styling products. A wide range of professional scissors, slicker brushes, deshedding tools, detangle tools, nail care, grooming tools and accessories for professional pet groomers and pet owners.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just so happy !!

Yesterday we had our 2 Airedales booked in for their first visit.

Was slightly expecting some minor issues but when collected, they were absolutely perfect, just as we had asked.

We cant thank enough, Sandi and Amber (students) who looked after our boys, but also Lucy who oversaw everything.

Just fantastic, thankyou from Family S x

November 9, 2023
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

Worst customer service.

I ordered some clippers and was promised they’d arrive within 7 days. They didn’t, I had to chase them at least 6 times, and customer service just read and blanked my messages half the time. They finally arrived after 2 weeks, and multiple failed promises. All throughout I was more than understanding. I was then promised vouchers for the loss of money I encountered by having to cancel clients, I never received these. I was also promised free gifts for the dogs that I had to cancel, which have also never arrived. Terrible customer service and can’t even stick to promises they make to rectify the situation.

March 31, 2023
Unprompted review
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

100% recommend

100% recommend, Great scissors absolutely love the Chunkers, is now my 3rd purchase of different scissors with Groomarts and wouldn’t be with out them, beautiful finish and so lightweight, great price and very quick delivery

March 18, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look