LIND Reviews 

Visited Lind, Newmarket on Sat.5th to view, test ride, a new bike. I spent 10/15 minutes looking at a new model. There were 4 staff(?) sitting with coffee, chatting happily. Not one person bothered to approach me a, possible £10K, customer. In these sad times of closing dealerships I can only see this one being very soon. I'll be looking elsewhere in future.

Spot on service from Lind. Have used them a couple of times and they have always been quick to deliver items. Would recommend them to other users.

I had a service booked for 1230. Before my trip to Exeter university to sort out my grandsons accommodation. I arrived at 1200 and told it would take 2hrs. So when I returned at 1430 was surprised to find they had not even started. I was told they were running late and couldn't do my service until 1530. So why wasn't l told this at 1200? As l was waiting at the dealership they could have told me sooner. With a 3hr ride to Exeter l had to cancel the service. Not what I expect from a Harley Davidson dealer.

It's 5 stars for Lind and 1 star is for Lind deliveries via DPD.
DPD have just said I wasn't in when I was in my front room the whole hour they said they tried to deliver, they need to use a decent service like the Post Office!
Update, they tried to deliver to the wrong house, the driver posted a picture very clearly showing the wrong number!

The goods ordered arrived quickly, were very well packed and proved to be exactly what I needed.
Thank you.

Purchased Motul chain lube kit for my bike, great price, kept informed for estimated delivery, will be using this Lind again.

Very easy to navigate with excellent service

It was easy to order on line and the goods I ordered arrived within a couple of days.

Colin and Vince are top blokes! All round service is excellent…I purchased a Triumph Speed Triple RR which is the first Triumph I’ve ever owned and man! WHAT A BIKE!! Very happy with it and the service received from Triumph West London. I’m so glad I didn’t buy a Harley 🙌🏻 Would definitely deal with Triumph West London in the future.

Excellent service from Ducati North London recently. From booking to service completion, everything done to perfection. A particular shout out to Matt the technician for his feedback and advice.

Took my bike for it's first service
No complaints .
Also had a break recall no hassle at all.
vary happy with the service provided ..
And Claire is brilliant
..excellent team
Lee

Great experience from start to finish. From the demo ride ( not easy to find) to delivering in person to the midlands at 9pm to avoid me having to wait ages for the transport company. Awesome service

I recently took my Sportster in for its 10,000-mile service. Following the service, the engine began cutting out while I was riding, creating a serious safety concern and leaving me in an unreliable and potentially dangerous situation.

Believing that the issue would be rectified, I took the bike from London to Guildford. However, despite the problem arising immediately after the service, I was charged again for further work, yet the original issue remains unresolved. I certainly did not expect to receive another substantial bill without the fault being fixed.

I am extremely disappointed with the overall experience and the way my complaint has been handled. Had I known that the issue would not be properly diagnosed and resolved, I would have taken the bike to a reputable local garage instead.

As a Harley-Davidson dealership charging premium prices and presenting itself as a specialist service provider, I expected a much higher standard of workmanship and customer care. The bike should have been thoroughly checked after the initial service, and any issues should have been identified and corrected before being returned to me.

Instead, I have had to make three separate trips to Guildford, wasting both my time and money, while the problem with the bike remains unresolved.

Overall, I am very dissatisfied with the service I have received and would not recommend this dealership based on my experience.

Very helpful with my queries prior to purchase. Excellent service much appreciated thanks

The service from the team at Ducati North London is always excellent. Can't fault it, whether it's online or in person.

Excellent !
As described ,arrived early and great quality .

delivery, price fair, quick and easy to use

Items as described and promptly delivered 👌