LIND Reviews 

1,396
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, friendly, and very knowledgeable when guiding them through new bike purchases. Consumers also appreciate the prompt delivery, reasonable prices, and the careful packaging of their online orders. Buyers often describe how smooth and seamless the entire purchasing process feels from start to finish. Some reviewers were not happy with the service, mentioning specific issues like unhelpful staff interactions, sudden product unavailability, or unexpected repair charges. A few individuals experienced frustrating mechanical problems or communication gaps after bringing their vehicles in for maintenance.

What people talk about most

Service

Reviewers mention positive feedback about service, noting it is consistently excellent, professional, and... See more

Product

Users describe positive interactions with product, expressing great satisfaction with the motorcycles and... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful, knowledgeable, and... See more

Delivery service

Clients share positive opinions on delivery service, noting that items arrive promptly and as described.... See more

Quality

People report positive experiences with quality, highlighting that items arrived promptly and in perfect... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife purchased a bike from Lind - Yamaha Newmarket, where Pierre provided excellent service. I felt sorry for him, as he patiently answered all our questions. I was impressed by his extensive knowl... See more

Rated 5 out of 5 stars

I went to Triumph Watford to look at some bikes, after deciding to do my DAS course to get my A licence. I was greeted by Ram, and he helped me choose my bike. I told him what I was looking fo... See more

Company replied

Rated 5 out of 5 stars

I was unfortunately sent the wrong tank bag and no installation kit was included. My query was handled very efficiently and effectively by James at Lind. The business acknowledged and corrected the mi... See more

Rated 5 out of 5 stars

Fantastic company to deal with Great value for money easy to order and very fast delivery Pity your company is not where I live just took delivery of a brand new Triumph Trident but will definite... See more


Company details

  1. Motorcycle Shop
  2. Ducati Dealer
  3. Harley-Davidson Dealer
  4. Triumph Motorcycle Dealer
  5. Used Motorcycle Dealer
  6. Yamaha Motorcycle Dealer

Written by the company

At LIND, we are passionate about delivering a highly personalised motorcycle shopping experience, whether you visit us in-store or online. Our online store is stocked with thousands of high-quality motorcycle products, including premium ridewear, casual clothing, motorcycle accessories, aftercare essentials, and genuine parts from top brands. With nine motorcycle dealerships across the UK, we are proud to represent Triumph, Harley-Davidson®, Ducati, and Yamaha, offering an extensive range of new and used motorcycles, expert advice, and outstanding customer service. Whether you're searching for your next motorcycle, need specialist servicing, or want to customise your bike, our fully trained and highly skilled technicians ensure the best care, from routine maintenance and repairs to performance upgrades and bespoke customisation. When you visit one of our LIND dealerships, you’ll always receive a warm welcome—stop by for a chat, browse our latest models, and enjoy a cuppa on us. Stay connected with us on Instagram, Facebook, and YouTube, where we share daily updates, exclusive offers, and the latest motorcycle news, so you never miss a thing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,396)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Very good experience will shop again

Every thing was straight forward and easy no hassle, delivery was quick and easy very pleased

December 3, 2024
LIND logo

Reply from LIND

Thank you for your feedback! We’re so glad to hear that your experience was hassle-free and straightforward, with quick and easy delivery. We appreciate your support!

Beth - LIND Experience Team

Rated 5 out of 5 stars

Lind were spot on I purchased the U…

Lind were spot on I purchased the U lock and the mount holder all for the price Triumph charge just for the U lock great piece of security and fits snuggly in the holder which is attached to the engine, saves you having to carry it about in a bag or top box, I'll certainly use Linda again for anything Triumph great site and once ordered I could track and it arrived on time cheers Lind

December 4, 2024
LIND logo

Reply from LIND

Thank you for your fantastic review! We’re so glad to hear you found great value in your purchase and that the U-lock and mount holder worked perfectly for you. It’s wonderful that you appreciated the convenience and security of the setup, as well as the ability to track your order. We look forward to helping with your future Triumph needs—thank you for your support!

Beth - LIND Experience Team

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, the staff really do care about your bike and keep you informed of anything they find which may be an issue, you do not feel under pressure to agree to anything, so you can decide at leisure your best course of action. Would recommend TEL to anyone wishing to buy a motorcycle, get their pride and joy serviced, or buy products, you will not find a better dealership.

November 25, 2024
LIND logo

Reply from LIND

Thank you for your amazing feedback! It’s wonderful to hear that our team’s care and communication left such a positive impression. We’re glad you felt informed and never pressured, ensuring you could make the best decisions for your bike. Your recommendation means so much to us, and we’re grateful for your trust and kind words.

Beth - LIND Experience Team

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Rated 5 out of 5 stars

Absolutely outstanding customer service

Absolutely outstanding customer service. What a great transaction, from ordering, to contacting them to amend my order, getting a revised invoice and receiving my items all within less than a week. Great service, communication and delivery of my items, all perfect.

December 3, 2024
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Reply from LIND

Thank you for your fantastic review! We're so pleased to hear that you had such a smooth experience, from placing your order to receiving your items. It’s great to know our service, communication, and delivery met your expectations. We truly appreciate your feedback and look forward to assisting with your future orders!

Beth - LIND Experience Team

Rated 5 out of 5 stars

Great price and fast delivery.

Great price and fast delivery.

December 3, 2024
LIND logo

Reply from LIND

Thank you for your review! We’re glad to hear you were happy with the price and speedy delivery. We appreciate your support!

Beth - LIND Experience Team

Rated 5 out of 5 stars

Super fast processing and posting of my…

Super fast processing and posting of my order.
Many thanks to all concerned.

December 3, 2024
LIND logo

Reply from LIND

Thank you for your wonderful feedback! We’re delighted to hear that your order was processed and shipped so quickly. We appreciate your kind words and will pass them on to the team.

Beth - LIND Experience Team

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Rated 5 out of 5 stars

Excellent & great value.

Excellent & great value.

December 3, 2024
LIND logo

Reply from LIND

Thank you for your feedback! We’re thrilled to hear you’re happy with both the quality and value of your purchase.

Beth - LIND Experience Team

Rated 5 out of 5 stars

Hot grips

Very helpful and friendly advice and amazing quick delivery

November 28, 2024
LIND logo

Reply from LIND

Thank you for your kind review! We’re so glad to hear that you received helpful advice and enjoyed our quick delivery. We truly appreciate your feedback!

Beth - LIND Experience Team

Rated 5 out of 5 stars

Great prices

Great prices, swift service.

December 3, 2024
LIND logo

Reply from LIND

Thank you for your feedback! We’re glad to hear you’re happy with our prices and swift service. We appreciate your support!

Beth - LIND Experience Team

Rated 5 out of 5 stars

Fast delivery and excellent customer…

Fast delivery and excellent customer service. Price also very competitive.

November 28, 2024
LIND logo

Reply from LIND

Thank you for your positive review! We’re thrilled to hear you were happy with our fast delivery, excellent customer service, and competitive prices. We truly appreciate your feedback!

Beth - LIND Experience Team

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Rated 5 out of 5 stars

Great service and Prices

Very please with the parts for my Dyna! Really good prices and a decent delivery speed. I will definitely order from you guys again thanks

June 28, 2024
LIND logo

Reply from LIND

Thank you for your great feedback! We’re so happy to hear you’re pleased with the parts for your Dyna and that the prices and delivery speed met your expectations. We look forward to helping with your future orders!

Beth - LIND Experience Team

Rated 5 out of 5 stars

Arrived a day early

Arrived a day early, looks a good piece of kit,will fit it this week

December 2, 2024
LIND logo

Reply from LIND

Thank you for your review! It’s great to hear your order arrived ahead of schedule and that you’re happy with the product so far. We hope the fitting goes smoothly and that it works perfectly for you.

Beth - LIND Experience Team

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service

December 2, 2024
LIND logo

Reply from LIND

Thank you for your review! We’re thrilled to hear you were pleased with our fast and efficient service.

Beth - LIND Experience Team

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