LIND Reviews 

1,405
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable staff members who patiently answer questions and provide detailed explanations during vehicle purchases. Consumers also note the remarkably fast delivery times, excellent product quality, and consistently reasonable prices offered across various online orders. Furthermore, they appreciate the continuous communication and support provided throughout the entire transaction process. However, some people mentioned receiving unexpected repair charges, experiencing delayed service appointments, or dealing with delivery mistakes made by couriers. Reviewers noted that these specific situations created frustrating experiences, unexpected financial expenses, and safety concerns during their maintenance visits.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting top-tier assistance, fast delivery,... See more

Product

People report positive experiences with product, highlighting great prices, prompt delivery, and excellent... See more

Staff

Users describe positive interactions with staff, frequently highlighting knowledgeable and helpful team... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt arrivals and goods... See more

Price

Reviewers express strong satisfaction regarding the pricing, consistently noting great and fair deals on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife purchased a bike from Lind - Yamaha Newmarket, where Pierre provided excellent service. I felt sorry for him, as he patiently answered all our questions. I was impressed by his extensive knowl... See more

Rated 5 out of 5 stars

Fantastic company to deal with Great value for money easy to order and very fast delivery Pity your company is not where I live just took delivery of a brand new Triumph Trident but will definite... See more

Rated 5 out of 5 stars

Super price for a very good quality jacket, delivered quickly and packaged really well with the jacket in a Triumph Logo dust/Suit type carrier. Will 100% be using Lind again for Triumph Clothing 👍

Rated 5 out of 5 stars

Lind BMW give a good service and keep in touch with worthwhile information and offers. I’ve just bought a battery charger which was sold at a reasonable price and delivered the next day.


Company details

  1. Motorcycle Shop
  2. also in
  3. Ducati Dealer
  4. Harley-Davidson Dealer
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer
  7. Yamaha Motorcycle Dealer

Written by the company

At LIND, we are passionate about delivering a highly personalised motorcycle shopping experience, whether you visit us in-store or online. Our online store is stocked with thousands of high-quality motorcycle products, including premium ridewear, casual clothing, motorcycle accessories, aftercare essentials, and genuine parts from top brands. With nine motorcycle dealerships across the UK, we are proud to represent Triumph, Harley-Davidson®, Ducati, and Yamaha, offering an extensive range of new and used motorcycles, expert advice, and outstanding customer service. Whether you're searching for your next motorcycle, need specialist servicing, or want to customise your bike, our fully trained and highly skilled technicians ensure the best care, from routine maintenance and repairs to performance upgrades and bespoke customisation. When you visit one of our LIND dealerships, you’ll always receive a warm welcome—stop by for a chat, browse our latest models, and enjoy a cuppa on us. Stay connected with us on Instagram, Facebook, and YouTube, where we share daily updates, exclusive offers, and the latest motorcycle news, so you never miss a thing.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 25% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,405)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought a bike from lind Newmarket the…

Bought a bike from lind Newmarket the car of this company was fantastic Pierre who dealt with me was really helpful and guided me through I'm very happy that I purchased the bike and I also received a phonecall from Pierre to make sure everything is ok I would recommend if your buying a motorbike go to linds fantastic help very very happy with my bike 😀😀

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Trip to Triumph East London

I went to Triumph East London for one of my bikes first MOT. As usual the service was impeccable, very professional and very friendly. In my experience, this dealership is the best I have ever been to. All the staff know their stuff, and are all bikers, makes you feel you can trust them with your pride and joy. I've bought 2 new bikes from Triumph East London, I would never go anywhere else. Thank you Marc and all your team.

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

Got Lind to fit a fuel sensor to my 48…

Got Lind to fit a fuel sensor to my 48 and unfortunately the part didn’t work. 8 months later I got them to replace it under warranty. But sadly it didn’t work again.
While getting the mot I asked them to have a look again as it still didn’t work. Once I got it back I realised the electronic part of the speedo now wasn’t working.
Due to it being out of the original warranty they won’t fix it…… but it never actually worked. Now the shop from Winnersh has gone and the team has left they won’t cover this. Essentially paid to have my motorbike in a worse position then when I asked them to work on it 👍🏽 great!

May 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Yamaha in Newmarket I cannot gave…

Yamaha in Newmarket I cannot gave enough praise Heidi and Carlo who I dealt with are absolutely fantastic. Went the extra mile to help me out with my brand-new R1. I highly recommend taking your bikes to this company.
Darren

May 9, 2025
Unprompted review
LIND logo

Reply from LIND

Thank you so much for your fantastic review, Darren! We’re thrilled to hear that Heidi and Carlo went the extra mile to assist you with your new R1. Your recommendation means a lot to us, and we’re glad to have made your experience such a positive one.

Beth - LIND Experience Team

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Rated 5 out of 5 stars

Great service and team work

Great service from Patrick in the sales team, helpful and very knowledgeable and understanding. The whole purchase process was explained and was a breeze. Thank you Chris for turning the bike around so quickly Mark Johnson thanks for the information on the Pan American, finally big thank you to Beth and Mel for picking me up and taking me to GHD, great door to door service 😎

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

I have been dealing with Dave Lilly for…

I have been dealing with Dave Lilly for many years .I have brought many bikes from Dave when it was jack Lilly.So I moved down to the south coast and we had 2 triumph dealers one closed down and we was left with 1 .I will not say there name but I would not buy a pen from them total useless and not very nice as a triumph dealer.I gave Dave a ring and I was looking for the new tiger 900 GoPro got talking he came up with a good price and delivered it to .Did my 600 miles made a phone call told them I like my 600 mile service done he said when and what time no problem went to the shop and the welcome you get is excellent but with Dave at the helm I would not expect anything else.Well done to Dave and is brilliant staff for the help and it’s nice to back to a brilliant triumph dealership see you soon for my second service all the best bob .

April 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Had a great experience at Triumph

Had a great experience at Triumph , I brought my daughter along last weekend coming back from the play park and as I was passing Triumph I said shall we go and have a look.....silly mistake...I couldn't afford a new bike but looked at the used ones, Vincent kindly pulled a new explorer out so I could sit on it. I was pleased to find it felt lighter than my GS... Luckily there was a second hand explorer around the price I could afford...so thinking over a week I popped round on a Friday after work and put a deposit down...Sunday picked up the explorer. Thanks to Vincent at Triumph for finalising the paperwork...You should have never had let me sit on the bike!..Thanks to Dave Lilley for organising Sunday's bash, lots of triumphs and a free bacon butty.

April 6, 2025
Unprompted review
Rated 4 out of 5 stars

I had a good experience with LIND…

I had a good experience with LIND (shop). The customer service stood out for being responsive and helpful, resolving issues smoothly. While a mix-up with sizes occurred, they arranged quick returns via DPD. The quality gear delivered was as expected, well-packaged, and even came with a lovely touch—a small bag of sweets. Cheers!

February 25, 2025
Unprompted review
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Rated 5 out of 5 stars

For the ride triumph cap 🧢 …

Test ride also new triumph cap 🧢 for the ride logon John was polite and help full the same as the rest of the team clothes expensive etc because I want a leather triumph jacket 🧥 be safe everyone without prejudice 🏍🇬🇧💪🦉

March 18, 2025
Unprompted review
LIND logo

Reply from LIND

Thank you for your feedback! It’s great to hear you had a positive test ride experience and that John and the team were helpful. Triumph gear is definitely high quality, and a leather jacket sounds like a fantastic choice! Ride safe and enjoy the road!

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