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With Two CES 2020 Innovation Award Honorees, EarFun is the most awarded new audio brand. EarFun is dedicated to share the goal of creating next-generation wireless audio devices and provide superior-quality audio products that improve the lives of our ...
United States
The left earbud fell apart in my hand (literally into two pieces along the join) on putting them in my ear. Contacted customer service and they wouldn’t honour their Warranty on a claim it was “improper handling or misuse”, which it clearly wasn’t. Makes you wonder what proper handling and proper use would be…
Bad experience with the official store.
Following my order EIT-241102-E66897 the goods never arrived and do not want to refund me.
I had to open disputes with Paypal.
I've had 2 pairs of these true wireless earphones.
I'm quite satisfied with the sound quality, but don't expect to keep them for several years, as they're quite fragile.
For the first EarFun Air, after about a year one of the speakers stopped charging because there was no contact between the charging box and the earphone, I tried to repair it but never found out how to do it.... I bought a new pair of EarFun Pro 3, after a few weeks one of them ended up in a puddle while I was jogging and stopped making sound, it's supposed to be IP58 waterproof but don't expect it to survive a few seconds under water... I contacted customer service, and they told me it wasn't covered by the warranty and that they don't sell spare parts, so I have to buy a complete set again... It's a shame, because I was happy with the concept and sound quality, but rather disappointed with the solidity and customer service...
I REALLY wish there was an option for 0 stars because that's what I'd give to this so called "company".
Bought a speaker off Amazon, the Uboom L to be exact, got it delivered and wasn't happy with my purchase, tried my best to send it back and finally after about 6 different emails back and fourth I managed to send it back... Did I get a refund? NO! They totally scammed me out of 100 quid, kept the speaker and my money and refused to do anything about it since now. Extremely unsatisfied.. can't claim my money back now.
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