My Hero Cards Reviews 

817
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is exceptionally easy to navigate and appreciate the clear product descriptions available when choosing gifts. Many people also look forward to receiving their orders quickly and playing the fun, unique game selections with their family and friends. However, some customers also noted frustrating experiences regarding the checkout process. Several buyers mentioned feeling overwhelmed by having to repeatedly click through multiple pop-up upsell offers and additional purchase prompts before they could finally complete their orders. Others experienced unexpected shipping delays or had trouble with specific details during their transactions.

What people talk about most

Product

Customers had positive experiences with product, expressing satisfaction with the fun and unique game... See more

Order

Reviewers mention positive feedback about the order, highlighting that the website is user-friendly and the... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the site is very user friendly and... See more

Website

Users describe positive interactions with website, highlighting a user friendly interface and straightforward... See more

Checkout

People report high satisfaction with the checkout process, frequently noting that it is fast and simple.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Not having to go through the extra differt suggestions at the end multiple time maybe if it was only once and having them all to look through at once. Ot was a good reminder of what you have and some... See more

Company replied

Rated 4 out of 5 stars

It was easy but being offered so many different cards against humanity is nonsense. If I wanted additional sets I would of went to the menu & shopped. But over all it was easy.

Company replied

Rated 5 out of 5 stars

My crew had so much fun with cards against humanity… I cannot wait to see and hear all the laughs that the “Christmas Edition” will bring! The process to order was quick, and I hope to see my new C... See more

Company replied

Rated 5 out of 5 stars

I found these games when I was looking for a fun gift for a huge Taylor Swift fan. The website was super easy to navigate and as I was checking out, I discovered they have another game for fans of Fri... See more

Company replied


Company details

  1. Game Store

Written by the company

My Hero Cards is the funniest Fill in blank / Question Answer party playing card game that will keep you hooked for hours! The games feature references from your favorite TV Shows and Movies. So buckle up for the most hilarious time of your life that everyone will enjoy!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

817 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(817)

290 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

A great Mother's Day gift for my Mom

A great Mother's Day gift for my Mom. Site was easy to order from and checkout was easy. HighlyRecommended!

March 26, 2026
Unprompted review
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Reply from My Hero Cards

Glad to hear that—thanks for your feedback! 😊

Rated 5 out of 5 stars

I saw it on Facebook and ordered it

I saw it on Facebook and ordered it. It was a very easy process and I can't wait to get it and play it with my family and friends.

April 22, 2026
Unprompted review
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Reply from My Hero Cards

Glad to hear that—thanks for your feedback! 😊

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Rated 2 out of 5 stars

Scam to pay for expedited shipping

The business asked for a review based solely on the ordering process. Check out was simple, except for being able to easily reject spammed offers that came after my purchase choice.

Shipping and delivery was atrocious. I placed my order March 9. A month later, the customer support advised that the cards sold out twice. Because I specifically didn't pay extra for expedited shipping, I got pushed to the back of the line several times.

I received my order (which was supposed to be a gift for my cousin) on Sunday, April 19. The plastic envelope the cards were shipped in says, "Delivery by 04/13/2026 at 9:00 pm". I wouldn't order from this business again.

March 9, 2026
Unprompted review
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Reply from My Hero Cards

Sorry for the experience — this isn’t the standard we aim for, and we’ll review this to improve our shipping & communication.

Rated 5 out of 5 stars

Great Offer!

The ordering experience was very simple and I know my nephew will love this! He and his housemates are huge Golden Girls fans.

April 19, 2026
Unprompted review
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Reply from My Hero Cards

Glad to hear that—thanks for your feedback! 😊

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Rated 5 out of 5 stars

It was easy and fast

It was easy and fast. And the welcome email was the icing on the cake. I love the humor and how safe it felt to utilize the website. I can't wait to use my cards!

April 18, 2026
Unprompted review
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Reply from My Hero Cards

Glad to hear that—thanks for your feedback! 😊

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Rated 3 out of 5 stars

Checkout process

I bought as a gift and your website made it difficult to enter the different shipping vs billing addresses. After checkout was completed, it showed erroneous information that wasn't shown prior to completing purchase. Also, too many add-on offers, and no clarity on whether an add-on could be shipped to a different address.

April 11, 2026
Unprompted review
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Reply from My Hero Cards

we hear you on the checkout confusion, add-ons, and address issues, and we’re working on fixing this for a smoother experience.

Rated 4 out of 5 stars

Pretty easy overall but not a fan that…

Pretty easy overall but not a fan that I had to decline through three different "special add on offers" to complete my order. That was annoying

April 10, 2026
Unprompted review
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Reply from My Hero Cards

Glad to hear that—thanks for your feedback! 😊

Rated 1 out of 5 stars

Never received product and MyHeroCards refuse to do anything about it

I placed an order with MyHeroCards and never received it...

While the shipment was active, I contacted support because the address was missing my apartment/unit number. Support acknowledged the issue and said the address update had been requested. I was later told to pick the package up from USPS, but when I asked for the exact location, I did not get a usable answer....ever. The package was then reported as returned to sender due to an insufficient address by USPS.

Instead of resolving the problem, I was asked to pay extra to have the order re-shipped. When I followed up later and referred to the prior ticket history, support ultimately apologized for the inconvenience but refused to offer either a refund or a replacement.

Looking back, I wish I had paid closer attention to other negative reviews before ordering. I also should have looked more carefully through the reviews overall, because most of them do not come across as trustworthy to me. I'm pretty sure this is a scam. A lot of paid reviews, but if you shift through the reviews you will see the genuine reviews like mine. If this happens to you, file a chargeback while in the window.

If you attempt to reach out to support, you will just receive automated AI responses from generic named people like "David" or "James".

I can only speak to my own experience, but based on the lack of resolution and the way this was handled, I would not order from them again.

February 5, 2026
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

Sorry for the inconvenience — please reach out to our support team, and we’ll help you sort everything out quickly 👍

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Rated 5 out of 5 stars

Easy ordering process

It was very easy to place my order and the fact that I've never seen anything like this before makes me more excited to get it. I've loved The Golden Girls for as long as I can remember and this will be a wonderful addition to every other Golden Girls items I've acquired.

March 28, 2026
Unprompted review
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Reply from My Hero Cards

Glad to hear that—thanks for your feedback! 😊

Rated 5 out of 5 stars

Was glad this game came available

Was glad this game came available. Tried many times before to get this game. Golden girls has been loved by my family since the first episode aired so many years ago. And has continued in the lives of my kids in reruns. We all ate looking forward to playing this game for many more years to come. Mystery gift was a nice added touch to my purchase.

March 27, 2026
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

Glad to hear that—thanks for your feedback! 😊

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