My Hero Cards Reviews 

817
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is exceptionally easy to navigate and appreciate the clear product descriptions available when choosing gifts. Many people also look forward to receiving their orders quickly and playing the fun, unique game selections with their family and friends. However, some customers also noted frustrating experiences regarding the checkout process. Several buyers mentioned feeling overwhelmed by having to repeatedly click through multiple pop-up upsell offers and additional purchase prompts before they could finally complete their orders. Others experienced unexpected shipping delays or had trouble with specific details during their transactions.

What people talk about most

Product

Customers had positive experiences with product, expressing satisfaction with the fun and unique game... See more

Order

Reviewers mention positive feedback about the order, highlighting that the website is user-friendly and the... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the site is very user friendly and... See more

Website

Users describe positive interactions with website, highlighting a user friendly interface and straightforward... See more

Checkout

People report high satisfaction with the checkout process, frequently noting that it is fast and simple.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Not having to go through the extra differt suggestions at the end multiple time maybe if it was only once and having them all to look through at once. Ot was a good reminder of what you have and some... See more

Company replied

Rated 4 out of 5 stars

It was easy but being offered so many different cards against humanity is nonsense. If I wanted additional sets I would of went to the menu & shopped. But over all it was easy.

Company replied

Rated 5 out of 5 stars

My crew had so much fun with cards against humanity… I cannot wait to see and hear all the laughs that the “Christmas Edition” will bring! The process to order was quick, and I hope to see my new C... See more

Company replied

Rated 5 out of 5 stars

I found these games when I was looking for a fun gift for a huge Taylor Swift fan. The website was super easy to navigate and as I was checking out, I discovered they have another game for fans of Fri... See more

Company replied


Company details

  1. Game Store

Written by the company

My Hero Cards is the funniest Fill in blank / Question Answer party playing card game that will keep you hooked for hours! The games feature references from your favorite TV Shows and Movies. So buckle up for the most hilarious time of your life that everyone will enjoy!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

817 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.3

All reviews

(817)

290 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

I ordered a gift for my girlfriend…

I ordered a gift for my girlfriend birthday. I emailed to expedite the shipping, I was then told by Daniel Mathew that i wouldn't get it till March. I said I was not satisfied due to that was not what was advertised on the site. He then to proceed to cancel my order with out my permission. I went to the site again and it advertised that if you order now you will get it by February. When I informed Daniel he stated he knows more about the situation than some site and he was the customer manager and he had a rite to cancel my order. This was a horrible experience.

January 29, 2026
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

We’re really sorry to hear about your experience and understand your frustration 😔. Please email our support team at support@myherocards.com
They’ll personally review your case and work to resolve this issue as quickly as possible. We truly appreciate your patience and hope to make this right.

Rated 4 out of 5 stars

Good value for multiple games!

I liked the initial sale, plus the two add-ons with no additional shipping charges! These games look very fun.

January 24, 2026
Unprompted review
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Reply from My Hero Cards

That’s awesome to hear! 😊 We’re glad you enjoyed the deals and add-ons — hope you have a ton of fun with your new games!

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Rated 2 out of 5 stars

Good items, bad check out process

Game offerings look great. Hopefully, there's a Dad game version around Father's Day, like the Mom one. Even though I bought something because of it, I don't like the purchase process when I'm prompted to buy additional items. It feels predatory because the cycle of saying "No" wasn't ending. Please do better for your guests.

January 20, 2026
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

We appreciate your feedback and understand your concerns. 😊 Please reach out to our support team at support@myherocards.com
— They’ll review your experience and help improve the purchase process. Thank you for letting us know!

Rated 5 out of 5 stars

Customer Service

I haven't received my order yet, but the owner gave me a refund when I said that I made a mistake on one of the items. I appreciated the trust.

January 17, 2026
Unprompted review
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Reply from My Hero Cards

That’s great to hear! 😊

Rated 5 out of 5 stars

Super happy with these card

I'm super happy with these cards and they're a lot better than I expected. The were delivered quickly as well. I would love for those expansion pack cards to be available on the website as well.

January 14, 2026
Unprompted review
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Reply from My Hero Cards

Thank you so much! 😊 We’re glad you loved the cards and the quick delivery.

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Rated 5 out of 5 stars

User Friendly

The ordering process was fairly easy & user friendly. The product description is easy to understand & attention grabbing.

January 3, 2026
Unprompted review
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Reply from My Hero Cards

Thank you so much! 😊

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Rated 5 out of 5 stars

Seen add on Facebook

Seen add on Facebook, checked out the site. I love cards against humanity and to have a stars set would be great to add to what I already have. Looking forward to receiving it

December 27, 2025
Unprompted review
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Reply from My Hero Cards

Thank you so much! 😊

Rated 4 out of 5 stars

Fun sounding games.

Fun sounding games you can't find anywhere else. Easy to find what you're looking for. Now, just to wait for the games to come in!

December 28, 2025
Unprompted review
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Reply from My Hero Cards

Thank you! 🎉 We’re glad you loved the unique games and easy shopping. Game night loading… 😄

Rated 5 out of 5 stars

very easy to order

very easy to order, have to wait till I see it before I say more.

December 28, 2025
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

Thank you! 😊 We’re glad ordering was easy—can’t wait for you to see it and hear your thoughts!

Rated 5 out of 5 stars

Excited

So excited to get our games! Got the Christmas and Harry potter one. Our friends always have us bring cards against humanity to parties. These new ones will be a hit!

December 27, 2025
Unprompted review
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Reply from My Hero Cards

Love that! 🎉 So glad you’re excited—Christmas and Harry Potter are party favorites. We’re sure they’ll be a huge hit with your friends. Can’t wait for game night! 😄

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Rated 5 out of 5 stars

These are so fun! So very worth it!

We bought the kids version of Harry Potter last year and they were very kid appropriate but still so much fun!
We decided we needed the Winchester version because we're HUGE fans and can't wait to play it! I even bought a second set for my daughter.

December 23, 2025
Unprompted review
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Reply from My Hero Cards

This makes us so happy to hear! 🤍
We’re thrilled your family loved the kids Harry Potter edition and that you’re just as excited for the Winchester version—huge fans always make the best game nights! 🙌
Hope you and your daughter have an absolute blast playing! 🎉

Rated 3 out of 5 stars

I'm sure the game is fun, but....

I ordered it at the beginning of December and it still hasn't arrived. The shipping carrier they use has "missorted" my package several times since they originally got possession of it. Obviouslythe issues with the carrier aren't the responsibility of the company selling the product, but maybe they should think about using a more reliable shipping company because this is ridiculous

December 21, 2025
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

Thank you for sharing this—we’re really sorry for the frustration. We completely understand how disappointing this delay is, especially after ordering so early. While the carrier issues are out of our direct control, your feedback is valid and appreciated, and we’ll definitely take it into consideration when reviewing shipping partners. Please know we’re here to help however we can and truly appreciate your patience.

Rated 5 out of 5 stars

Can't wait to play this game

Can't wait to play this game. Looks so much fun

December 20, 2025
Unprompted review
My Hero Cards logo

Reply from My Hero Cards

Thank you! 🎉 We’re so glad you’re excited—can’t wait for you to play and have an amazing time! 😄

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