Excellent experience with Vippe! 👍 My order arrived on time, the package was well prepared, and everything was exactly as expected. The prices are also very competitive. I highly recommend Vippe and... See more
Company replied
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See what reviewers are saying
My latest order (a garden furniture set) had manufacturing defects. Customer service is very slow to reply to emails. They also sent the wrong return labels. Nearly a month later, the issue is still n... See more
Company replied
I’ve always been very happy with my purchases from Veepee. Great (big-name) brands at very attractive prices. Delivery times can sometimes be a bit long (Veepee waits until the sale has ended before d... See more
Company replied
I really like Veepee, it gives me access to brands and products that may have a bigger price tag and when you are new to a brand or product you may not want to spend full price. I have been buying at... See more
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Company details
Written by the company
Online shopping, popular fashion and lifestyle brands with big discounts, up to 70%. That's Veepee !
Contact info
Belgium
- shop.veepee.be
3.5
Average
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mostly everything fine
Mostly everything fine, except for my very expensive order, which is not yet delivered !
August 11, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Bonnie,
Thank you for your review and feedback.
We’re sorry to hear that your high-value order hasn’t been delivered yet, that’s definitely not the experience we aim to provide.
Please feel free to contact us via the Help & Contact section in your Veepee account. Our team will be happy to assist you further and look into this as a priority.
We sincerely apologize for the inconvenience and look forward to resolving this with you.
Wishing you a nice day.
Kind regards,
Sophie
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Delivery was quick and the products are…
Delivery was quick and the products are exactly what i was expecting.
August 7, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hello Nadia,
We’re happy to hear the delivery was quick and the products met your expectations. We appreciate your feedback!
Best regards,
Sophie
Delay delivery + Quality of Product
The main problem is the long delay between purchasing a product and receiving it — sometimes 3 to 4 weeks. You pay once for delivery, and if the product isn’t suitable, you have to pay again to return it. Then it takes another 3 to 4 weeks to get approval and receive your refund. It’s far too long. If you need to make an urgent purchase, I strongly recommend finding an alternative to Veepee.
July 3, 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Will,
Thank you for sharing your feedback with us.
We sincerely apologize for the inconvenience you've experienced with delivery times and the return process. Your feedback is crucial in helping us improve our service.
We understand that waiting 3 to 4 weeks for both delivery and refunds can be frustrating, especially when urgency is involved.
We are actively working on speeding up these processes to ensure more timely deliveries and faster resolution for refunds.
Regarding the cost of returns, we're constantly evaluating our policies to find ways to enhance the customer experience.
Your satisfaction is important to us, and we're committed to making the necessary improvements. If you would like assistance with a current order or return, please contact us directly, and we'll be glad to help.
Thank you for your patience and feedback.
Best regards,
The Veepee Team
Nice variety & rates
Quite happy with the variety of the offer and the rates. Delivery takes a bit more time which isn't really an issue because you know in advance.
July 8, 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear David,
Thank you for your wonderful 4-star review! We're delighted to hear that you are happy with the variety of our offerings and the competitive rates we provide.
We appreciate your understanding regarding the delivery times.
It's great to know that being informed in advance makes it manageable for you. We're always committed to ensuring a smooth and transparent shopping experience.
If you ever have any questions or need assistance, please feel free to reach out to us. We look forward to serving you again soon!
Best regards,
The Veepee Team
Wrong or incomplete description
Delivery is ok as I expecting, no delay. but package is Damaged. The production is good. I don’t means this time, on the generally of description for all goods，quite often wrong and incomplete or not clear。
June 3, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hello Geng,
Thank you for your feedback. We’re glad your delivery was on time and you’re satisfied with the product quality. We apologize for the damaged packaging and any unclear or incomplete product descriptions. Your comments help us improve, and we appreciate you sharing them with us.
Best regards,
Sophie
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Levi's 502 in wrong finish and colour
I bought 4 Levi's jeans pants (502, tapered) at less than half of the retail price. Two were supposed to be a light jeans blue colour and the other two a slightly darker jeans blue, according to the pictures on the website. From the pictures, they looked very much like the 502's I had bought before directly from the Levi's store, so it was easy to compare. While the darker coloured pants are OK, the lighter coloured ones are in fact a hideous stonewash colour, and not at all the vivid lighter jeans blue as shown on the website. All 4 pants are also stretch, which they were not supposed to be as it was not mentioned on the website. I will be sending them back.
August 1, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hello,
Thank you for your feedback. We’re sorry to hear the jeans didn’t meet your expectations regarding color and finish. We appreciate you letting us know and understand your decision to return them. If you need any assistance with the return process, please don’t hesitate to reach out.
Best regards,
Sophie
The shipping is always late
The shipping is always late. It takes 3 weeks to ship minimum
August 1, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Bram,
Thank you for your feedback.
We understand that the shipping time can feel long. Since we operate without holding our own stock and orders are shipped directly from suppliers, delivery can sometimes take up to three weeks.
We appreciate your patience and are continuously working to improve the process.
If you have any questions, please feel free to contact us, we’re happy to help!
Kind Regards,
Sophie
Reply from Shop Veepee Benelux
Hi Odette,
We’re sorry to hear you received the wrong size and apologize for the inconvenience.
Please contact us via the ‘Help & Contact’ section on our website so we can assist you further and find the best solution. We look forward to helping you!
Have a nice day.
Kind Regards,
Sophie
Super quality 👌Super famous mark but…
Super quality 👌Super famous mark but not fast delivery.
August 1, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi,
We're happy to hear you’re satisfied with the quality and the brand.
We understand that the delivery speed could be improved, and we’re actively working on making that faster.
If you ever have questions or need support, feel free to reach out, we're here to help!
Have a nice day.
Kind Regards,
Sophie
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The delivery went wrong
The delivery went wrong. Delivered at my neighbors and let them sign for receiving the package. The delivery guy did not even come to my door to even try to deliver.
On the other hand, de products are great!
July 28, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi,
We’re really sorry to hear about the delivery issue, that’s certainly not the experience we want for our customers.
We’ll look into this with our delivery partner to help prevent situations like this in the future.
On a positive note, we're glad to hear you're happy with the products!
If you have any questions or need further assistance, please don’t hesitate to reach out, we're here to help.
Kind Regards,
Sophie
Keeps getting better
The experience keeps getting better—more selection, fair prices, and fast, reliable delivery. A solid choice overall.
July 26, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Lia,
Thank you for your kind words!
We're thrilled to hear that your experience keeps getting better, that’s exactly what we aim for. It’s great to know you appreciate the growing selection, fair prices, and reliable delivery.
If you ever have any questions or need assistance, don’t hesitate to reach out, we’re here to help. We look forward to serving you again soon!
Have a nice day.
Kind Regards,
Sophie
Much better than going to stores to find something I like in my size!
Nice assortment, easy website navigation and ordering and easy to return if necessary.
Much more simple than going to stores to find something I like in my size!
July 30, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Elwin,
Thank you so much for your positive review!
It's nice to read that you’re enjoying our assortment and finding the online shopping experience with us much more convenient than visiting physical stores.
Thank you as well for the great compliments such as an easy website navigation and return process if needed.
If there is ever anything we can do to help you, don't hesitate to let us know.
You're always welcome.
I wish you lot's of joy shopping at Veepee and have a nice day!
Best regards,
Sophie
In general satisfied with VeePee
I'm generally satisfied with my purchases from VeePee. The prices are often attractive and delivery is fast. My only comment is that you could pay more attention to the packaging. The boxes are often too large and sometimes not properly packed, causing items to slide around, sometimes resulting in damage (my shower gel recently leaked).
July 21, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Martine,
Thanks a lot for your honest feedback and for being a loyal Veepee customer!
I’m really glad to hear that you're happy with the prices and fast delivery.
I do understand your point about the packaging, and I’m truly sorry to hear that one of your items was damaged.
I’ll pass your comments on to the relevant team so we can work on improving this in the future.
Thanks again for your trust, and I hope to welcome you back soon!
Kind regards,
Sophie
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Not to be recommended
Nice sales. Sometimes gold prices, bout you alwaar have to check otter sellers. Shipment costs are sometimes extreme. Shipments take very long to arrive. Customerservice is not for the customers but online to brush you off. If you take all this for granted, there are nice things for good prices to find.
July 14, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi,
Thank you for sharing your feedback.
I'm sorry to hear about your experience, especially regarding shipping delays and customer service.
I’ll make sure your comments are passed on, as we’re constantly working to improve.
If there’s anything I can still help you with, feel free to reach out.
Kind regards,
Sophie
Easy to shop and they meet your expectations
Great offerings and a clear and nice website which creates a good shopping experience!
July 7, 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear Ricardo,
Thank you for your positive feedback!
We're delighted to hear that you enjoy our product offerings and find the website clear and pleasant to navigate, enhancing your shopping experience. We're continually working to improve and provide the best experience possible, and your feedback motivates us to keep up the good work.
If you have any suggestions or additional comments, feel free to share them—we value your input!
Have a wonderful day!
The Veepee Team
Disappointing return costs
I've had experience with several websites similar to Veepee. Here, I can find a different range of products, which I appreciate.
One thing I'm disappointed about is the shipping and return costs. If I've already paid shipping costs for an order (which can sometimes be quite high), it would be nice if I didn't have to pay return costs. This affects my spending on this website, which means I order from it less often.
July 17, 2025
Unprompted review
Reply from Shop Veepee Benelux
Dear,
Thank you for sharing your experience with Veepee on Trustpilot.
It's great to hear that you appreciate the wide range of products available.
Your feedback regarding the shipping and return costs is invaluable.
We understand that these costs can impact your purchasing decisions, and we aim to address concerns like yours to improve the overall customer experience.
If you have any further suggestions or concerns, feel free to reach out directly to our customer support team.
Your insights are important to us as we strive to enhance our services.
Have a wonderful day,
The Veepee Team
Great experience
I have ordered multiple times from Veepee and was always satisfied with the received items. The price and quality are very nice. I would recommend it.
July 17, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi,
Thank you so much for your positive review!
I'm happy to read that you had great experiences with Veepee and that you are satisfied with the items, price, and quality.
Your recommendation means a lot to us.
If you ever have any questions or need assistance, please feel free to reach out.
We’re here to help!
Enjoy shopping at Veepee and have a lovely day.
Best regards,
Sophie
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Takes too long before the hoofd are received.
It always take long before the item you bought is shipped. And when it says “shipped within 72h” it gives you a false idea that you will receive the item. The most recent item I bought wa on 4-Jul-2025 from Atelier du Diamant. It said that it would be shipped within 72h. I hoofd I would have received it for the wedding of my daughter on 12Jul2025. I received it on the 14Jul2025…
July 14, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi,
Thanks for your feedback.
I’m sorry your order took longer to arrive than expected, especially when you needed it for your daughter’s wedding.
I understand how disappointing that must have been.
I’ll take your comment about the shipping times seriously and make sure to pass it on so improvements can be made.
If you have any questions or need help with future orders, just reach out to me.
I’m here to assist you.
Wishing you all the best,
Sophie
Happy with my purchase
Interesting reduction, minus 55%! Clear presentation and information on the products. Open and honest communication on delivery date- delivered earlier.
July 14, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi Marijke,
Thanks for sharing your experience!
I’m happy to hear you liked the big 55% discount and found the product info clear.
It’s great that your order even arrived earlier than expected!
If you ever need anything, just let me know.
I’m here to help!
Have a wonderful day,
Sophie
Best website for sharing
Best website for sharing! I'm really enjoying to use it!
July 15, 2025
Unprompted review
Reply from Shop Veepee Benelux
Hi,
Thanks so much for your kind words!
I’m really happy to hear that you're enjoying the website, that makes my day.
If there’s ever anything I can do to make your experience even better, just let me know.
I’m always here to help.
Wishing you lots of shopping fun!
Sophie
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