Ordered Products 2/4/26 ..Had to get in touch with company on 16/4/26 to see where my order was ...2 days later received am email saying it was being shipped that day. No apology or nothing to acknowl... See more
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Item only arrived the next day after I called because ordered 3 weeks ago and no sign of it. When it did arrive the box was completely wrecked but thankfully nothing appears to be damaged. The items... See more
Company replied
Very easy website to find items i needed, good delivery time and very competitive prices. Overall very happy with the service, will be using the company again.
Brilliant products and fab customer service. When a box was delivered damaged, customer service jumped in with replacements, so that a full round of property servicing could go ahead on schedule. Five... See more
Company details
- Janitorial Equipment Supplier
- Cleaning Products Supplier
- Industrial Chemicals Wholesaler
- Industrial Vacuum Equipment Supplier
Written by the company
Established in 1991, we’re an independent supplier of high-quality cleaning materials, chemicals, and cleaning machines ranging from vacuum cleaners to ride-on scrubber dryers. With a core focus on sustainable service delivery, our environment & local communities and product innovation, our mission is to change what you know about janitorial product supply and to create a sustainable future that reinvests into communities and the less privileged. We also focus on empowering our customers to lower their impact on the environment through our innovative circular machine recycling program. By partnering with Wessex for your janitorial and cleaning solutions, you are not only joining the Wessex customer family, but you are helping to make an impact on thousands of lives, right here in the UK, across local communities. Moreover, by purchasing from our Eco range, you further impact global emissions, deforestation, and your carbon footprint.
Contact info
6, 18 Empress Rd , SO14 0JU, Southampton, United Kingdom
- 02380234304
- marketing@wessexcleaning.com
- shop.wessexcleaning.com
4.2
Great
195 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Very reasonable prices and fast delivery
March 17, 2022
MOST IMPRESSED WITH THERE SERVICES
MOST IMPRESSED WITH THERE SERVICES. WILL BE USING AGAIN.
March 16, 2022
Rapid delivery off satisfactory item.
March 15, 2022
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excellent service thank you
March 10, 2022
Prompt efficient service..
March 6, 2022
Very good quick delivery will definatly…
Very good quick delivery will definatly reorder from
March 6, 2022
Very helpful and swift action after a…
Very helpful and swift action after a wrong order delivered. I think this is hugely important as mistakes can always happen but a positive outcome and friendly customer service ensures an overall positive response and likelihood of return custom.
March 2, 2022
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I needed some support with a machine…
I needed some support with a machine that had been hired and I can only say that without Steve's help at the telephone my life would have been made far more stressful than I needed. Thanks Steve for your telephone technical support and patience.
February 25, 2022
Unprompted review
Excellent service we are really pleased…
Excellent service we are really pleased with the Nilfisk SC250 you supplied us!
It arrived quicker than expected.....Well done!
February 19, 2022
Excellent Service Thank you
February 16, 2022
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My order has not arrived 8 days after…
My order has not arrived 8 days after placing the order.
February 13, 2022
fast delivery excellent price quality…
fast delivery excellent price quality cleaning products
February 11, 2022
Quick and efficient service product is…
Quick and efficient service product is perfect for job in hand delivery was swift and professional all round great service
February 7, 2022
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Very quick in resolving any problems.
January 31, 2022
More training is needed fir your sales…
More training is needed fir your sales staff im hoping she was new to the job.
Excellent delivery driver
January 25, 2022
Reply from Wessex Cleaning Equipment and Janitorial Supplies
Hi Zena,
Thank you for taking the time to leave us feedback - it all helps us to deliver the best service possible.
The training and development of our employees is one of the cornerstones of our business, so I am sorry to hear that our advisor did not meet your expectations.
I would like to discuss your feedback so I can learn where we fell short, and look at what we can do to best support training.
If you would like to discuss this, please drop an email to marketing@wessexcleaning.com where I will arrange a time to give you call.
Thank you again for your feedback.
MR
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