Shop Yooje Reviews 

Long wait for delivery. Then these supposedly contoured pillows finally arrived. No contouring whatsoever. They are so fully stuffed with foam that neither of us was able to sleep on it. All we gained was neck pain. Tried to get money back, offered money off but no money back. They said return would be very expensive.

I ordered a nico robotica puppy for my granddaughter at the cost of £34. What arrived after a long wait was a cheap battery operated small toy dog, looked nothing like the one advertised! After some investigation I have found that their advertising is a scam and lots of people have been caught out by it. AI has been used to fool buyers and all the details are false. Do not believe any of the YouTube videos re this toy puppy, it’s all false! I have put the one I received in the bin as it was so bad! Please do not buy from this company!

I received a sub standard item, nothing like described, they are refusing to refund, they actually charge £2.99 refund insurance which when you click on the link the page won't load, DO NOT ORDER FROM THIS COMPANY!

Already done a review on the Yooje smart Robo dog.I purchased 2 at Christmas cost me over £50 this was including a £2.99 insurance.Sent a number of emails saying they are a load of rubbish .I had a number of emails back ranging from a £3 refund to a £8 so in the end I received the £8 and was told to keep the dogs.They are still advertising these dogs at over £23 each.Reading a few reviews on there it makes me wonder if they are been paid for what they say .There is a advert about a chap making a puppy for his son who could not have a real puppy.I thought I was buying one of those.This is not one of them. Someone ought to be able to stop these from advertising that if not satisfied within 30days get a full refund customers need to ask how much to return this item.Personally I have never come across such rubbish and would never buy from this company again.They are of no use whatsoever.
Update don’t be fooled they are selling these same dogs making it look like the advertisement selling a a reality fantastic dog doing all the things you would be hoping it does but it doesn’t.Its the same rubbish just a different advertisement.Be careful you have been warned.Read others there just out to make fast money.

I ordered a device for neuropathy on 02/12/2025. I paid £69.20, no confirmation, no goods to date. The gist of this is never, never order goods from this supposed firm. It’s based in Hong Kong and it’s obviously a scam. If you try to get your money back it will just be backwards and forwards. Another rotten firm. Avoid at all costs, another rubbish Chinese site. Don’t go there, seriously.

I ordered a Nico Robotica puppy for my granddaughter, it is nothing like the promotional video. It’s a cheap toy do not order!!! I’ve had numerous emails back and forth to no avail!! The return process is very difficult, and all they offered me is a £7 refund and £30 voucher which is if no use. They haven’t responded to my last email.. DO NOT PURCHASE

I just ordered 2 pillows and another one which came to c. 149.00 but my address is Ireland Dublin and it would not allow me to put in that it just was locked on Norfolk United Kingdom and the money went out of my account can you help me I’m D18 FW20 Dublin Ireland

I bought the anti-snore pillow at £37 plus postage which took it to approximately £40. In return for this I got a very poor quality zipped pillow stuffed with wadding and which I could have bought from any market. Additionally it really doesn’t work to eliminate snoring. My advice is don’t bother with it.

Ordered 2 pillows, absolutely full of craft shop stuffing, cheap and nasty stuff. And as for a refund process I have given up as voucher system says you have to spend £50+. Total scam.
Returnes address not recognised.
Keep Clear of this seller.

I purchased 3 titanium cutting boards.at a cost of £91.99. They took a month to arrive and when I took them out of the packaging I immediately got a cut on my hand, all the edges are sharp including the cut out handle, dangerous and inferior. They have not listened to my requests and only offer me £7 and a £40 voucher for use online in there store only. I just want a full refund for the dangerous goods and a return address to.send them.back . This company is not helpful in anyway.

The product looked so convincing in the advertisement but when it finally arrived it was cheap and horrible. I will give it to my granddaughter as intended but with a warning that sparks from the toy could possibly cause fire and it certainly doesn't do what it says on the box. Might just cause some amusement on Christmas morning. Apart from that it's a waste of money!

Recently bought a £39 pillow which was supposed to help with snoring (due to a memory foam core). When it arrived it was just a bog standard polyester pillow. Don't fall for all the hype. I have raised a refund claim on PayPal.

Purchased a pair of these pillows, mainly because my girlfriend has a neck problem and snores until she continually wakes herself up. She is also a poor sleeper.
She thinks these pillows are wonderful and although they will never cure her neck problem, the support and height of these pillows gives her some relief. I have noticed a considerable difference in her night time breathing and the snoring is 90% less than previous.
When the pillows arrived one of the covers had a small hole. A quick email and within a few days a complete replacement pillow was received, Thank you.
I must admit I was a bit sceptical at first but the improvement in my girlfriends sleeping patterns is proof enough for me that these pillows do have benefits that can improve the quality of sleep.

I had to contact the Customer Service Team, who were very polite and dealt with my query quickly and efficiently.

My 2 pillows were delivered by the courier Yodel no email to say getting delivered or email to say had been delivered, yodel say I never left email address with company which I did as get emails from them.
My parcel was left at front door for everybody to see, and only reason I knew had been delivered as messaged the company so it has disappeared. Was advised to contact yodel which I done after 2 weeks of emailing backwards and forwards, 6/7 weeks later still not sorted.
The company were willing to send out new pillows if I left a 5 star review which I refused to do, did offer if I paid a further delivery, but my main issue is I’m £75 down for two pillows but they aren’t getting in touch with courier company to request my refund and offering me a £7 refund as there losing out, eh the one losing out is me they have received there £75 do not sure how that works and refund comes from courier company. 6/7 weeks still trying to sort issue out.
Emails have went from one a day to every 2/3 days usually the 3.

Purchased these items and to my surprise i have seen an improvement in my oral health over the past two weeks,looking forward to further progress only time will tell.

Thank you very much for your excellent service, I will definitely recommend you to future people wanting to buy from you.
Kind regards
Alan

I ordered a anti snor pillow from yooji they took money,but I haven't received the pillow really disappointed,I paid with PayPal how can I get my money back

I ordered 2 pillows only wanted one I emailed them and said I couldn’t afford 2as I’m a pensioner they were very obliging and said if I only want one they would refund me the other one they are very considerate and very helpful first rate customer service

The carrier messed up and didn't deliver my parcel but yooje sorted it out and has promised a new delivery ASAP. Can't fault the company and will buy from again