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ShopBack Australia Reviews 

23,327
•
TrustScore 4 out of 5

4.2

Cashback Provider
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Review summary

Created with AI, based on recent reviews

Considering 4,647 reviews, reviewers had a great experience with this company. Customers consistently praise the application for its ease of use and straightforward navigation, making it simple to earn rewards. Many highlight significant opportunities for cashback and bonuses, effectively helping them save money on purchases and successfully withdraw substantial amounts. However, some customers noted occasional issues with cashback tracking, where purchases were not always recorded correctly or the promised amount was not received. A few people also mentioned that cashback amounts could be smaller than anticipated, and some users reported major app issues, leading to disillusionment.

What people talk about most

User experience

Users describe positive interactions with user experience, frequently highlighting the app's ease of use for... See more

Refund

Clients share ambiguous opinions on refund, with many reviewers appreciating the opportunity to get money... See more

Value for money

Customers consistently note positive experiences with value for money, appreciating the opportunity to earn... See more

Application

Customers had positive experiences with the app, often praising its ease of use and the significant cashback... See more

Discount

People report positive experiences with discounts, finding the platform an excellent site for additional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

discounts are good. Customer service can be super slow and drawn out with lots of automated bot follow ups with not much actual customer service help. Lots of opportunity to get cashback/submit receip... See more

Rated 4 out of 5 stars

ShopBack does really work and the web extension is a great benefit. Some times the information about the actual cash benefit for a specific purchase are not clear even after thoroughly reading eligib... See more

Rated 4 out of 5 stars

Give cashbacks as said. However, I think the UI can be better, it is a little crowded and messy now. The cashback rules (percentage or $ per receipt) should be stated more explicitly. The shopback x g... See more

Rated 4 out of 5 stars

Shopback has been the most reliable cashback app I have used. If cashback is activated, it comes through without problems. The cashback isn't always the highest but the bonuses can be pretty good. I h... See more

Company details

  1. Cashback Provider

About ShopBack Australia

Written by the company

Get paid to shop with ShopBack Cashback Rewards! ShopBack is Australia's largest and most popular Cashback rewards site.

About ShopBack

Written by the company

Contact info

4.2

Great

TrustScore 4 out of 5

23K reviews

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4.2

All reviews

(23,327)

4,696 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Good in theory

It’s a great concept and I use it frequently. Can be frustrating if you need to exchange the product but have still spent the money / met the conditions for the shop back. I still use it but not as frequently as I first did.

July 17, 2026
Rated 5 out of 5 stars

Amazing!!

Amazing!!! Helped me as a sole parent take my kids to places or buy things I wouldn’t be able to with the extra money back in my pocket! So grateful!!

July 17, 2026

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