Shopearl Reviews 39

was kinda unsure at first since I hadn’t heard much about them, but I gave it a shot anyway. ordering was actually pretty simple and the site wasn’t confusing or anything. nothing weird so far, just waiting on my order now but yeah I’d use them again

The part I ordered arrived within the given time frame and had no issues! Ordering was very easy and straightforward. For how affordable the parts were I would definitely order from again!!

Easy to use website and checkout was smooth. Ordering process was straight forward and encountered no issues. Overall a good experience and I’d like to order from them again. todo bien. ….

Just got my order and it arrived damaged, but I honestly didn’t expect how fast the refund was processed. Huge thanks to Michelle for the quick help, she made everything smooth and hassle-free. Appreciate it, ShopEarl! I’ll definitely be ordering again.

I was hesitant about ordering online after being scammed before. Kevin made the whole process easy and kept us informed throughout the processing and shipping. Will definitely be a returning customer.

the service was amazing and i will be coming back agian for more service, fixed my ac, part came in with haste!

Kevin helped me order a rim for my F150.
Michelle was also helpful on my shipment questions. Great overall experience. Legit site.

My order was sent to the wrong address, but Michelle managed to coordinate with the vendor and have it delivered to the correct one. She was amazing! I’ll definitely be ordering again from this app called ShopEarl.

Michael was extremely helpful and super fast at responding. I hope that the seats are going to be just as good as Michael was.

Super simple experience. Would highly recommend.

I ordered a mirror for my Honda Civic, Shop Earl asked me to add my VIN after checkout so I did and the vendor actually messaged me and said what I was ordering was incorrect. They were able to help me find the correct one for my VIN and get it ordered, process was pretty easy and now I have the correct mirror. Glad I added the VIN, I have no idea really what I am looking for with car parts so them correcting me before just shipping me the wrong part was awesome.

Super easy experience honestly. I reached out and ended up talking to Michelle, and she was amazing—super helpful, friendly, and actually took the time to make sure I got exactly what I needed. It didn’t feel like one of those typical customer service interactions at all. The whole process was smooth, quick, and way less stressful than I expected when dealing with car parts. Definitely would use this site again just based on how great she was.

Misleading advertising in their posts allow you to buy incorrect items that have a policy for no return. They sell you the incorrect item and say sorry, thank for the money. Complete scam of a company, do not buy anything from here.

I ordered a side mirror and the description was incorrect. Vendor won’t take it back. The return policy sucks and customer service is equally as bad

I supposedly bought a used OE rear wheel for my 2016 Corvette Z06. I received a scratched up aftermarket wheel that was 2 inches shorted than it was supposed to be. Finally got an RMA, shipped back the wheel. Emailed, called and left messages and left messages on the chat about the return after a few weeks that the wheel was returned. Had to complain to BBB and after two weeks got a refund that was 64.08 less that I was charged!

Staff is professional, very knowledgeable and quick to assist.
The site is very easy to navigate.
Parts arrived promptly as ordered.
I’m a fan!

Worst place I’ve ever. they first sent me a screen that was wrong then what i ordered and advertised. So i requested a return which they approved but i had to pay 30$ to ship it back. A month later they deny my return stating the window has closed and they never received the returned item. Mind you this part was almost $200. I was scammed. This place is horrible. They never respond either, absolutely do not buy from this f*** place.

Placed an order, money taken with no problem, unfortunately the wrong item was sent. First time ive ever ordered something and not received a confirmation email or text so when trying to return i have no order number so you cant return through online return form. I put in my email to help with order and no order shows but bank statement shows differently and I did receive item, just the wrong part, you have to leave a voicemail and wait for a return call thats labeled spam with the other 12 call a day😡 with a voicemail to contact them, only to go through the same bullshit again! Order at your own risk and pray you receive the correct part

Needed help with fitment and the sales department was great! Very knowledgeable and kind.