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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, most reviewers were somewhat happy with their experience overall. Many customers are impressed with the product's quality, noting that items are well-made, durable, and look better than advertised, often enhancing the appearance of their key fobs. The online ordering process is generally described as easy and straightforward, with many appreciating the selection and pricing. People also find the key covers to be a perfect fit for their fobs, with buttons remaining functional and easy to press. However, some customers experienced issues with order accuracy, receiving incorrect items or finding that the covers did not match their specific key fob configurations. Delivery times were a common point of contention, with some reporting long waits and unexpected international shipping, while others noted receiving partial orders or experiencing delays. A few reviewers also expressed dissatisfaction with customer service when trying to resolve these issues, citing difficulties with returns or cancellations.

What people talk about most

Product

People report positive experiences with the product, often praising its high quality, good craftsmanship, and... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as excellent, well-made,... See more

Order

Customers had ambiguous experiences with order, with some reviewers praising the excellent ordering and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers praising the excellent... See more

User experience

Customers consistently note positive experiences with user experience, particularly praising the ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The cover for my Cadillac was spot on but I need a 4 button cover for my 2022 Mitsubishi Outlander. It seems that you do not make a 4 button cover for that vehicle. I ordered a 3 button cover by mista... See more

Rated 4 out of 5 stars

I love the design however the back of the fob did not come with the open space for the symbol on the original fob. I emailed customer service but only received a general message. The issue hasn't trul... See more

Rated 4 out of 5 stars

The online ordering, selection of key covers, and pricing made it a great experience. My only reason for not making it 5 star was because it took 3 weeks to get delivered from the order date and never... See more

Rated 3 out of 5 stars

I like the key cover. I have a 5 button remote with the lock and unlock side by side at the top. Unfortunately the cover doesn’t allow me to actually press those buttons. The rest of the buttons work... See more


Company details

  1. Car Equipment Accessories Store

Written by the company

Exclusive Keys is a leading international automotive accessories brand specializing in premium key covers designed to protect, personalize, and elevate the look of modern car keys. Founded in Spain and now serving customers worldwide through our global platform shopexclusivekeys.com, we have helped more than 100,000 customers enhance and protect their vehicle keys with products designed for hundreds of car models across multiple manufacturers. Our mission is simple: transform an everyday object into a premium accessory. By combining elegant design, durable materials, and precise fitment, our key covers provide both protection and style while maintaining full functionality of the original key. Today, Exclusive Keys serves customers across Europe, North America, Oceania, the Middle East, and many other international markets through localized shopping experiences, native-language support, and dedicated customer service. Customer satisfaction is at the core of everything we do. From secure payments and worldwide shipping to responsive after-sales support, we continuously invest in improving the customer experience and maintaining the highest standards of quality and transparency. As our brand continues to grow globally, we remain committed to delivering premium automotive accessories, reliable service, and a shopping experience trusted by drivers around the world.


Contact info

3.7

Average

TrustScore 3.5 out of 5

95 reviews

5-star
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Replied to 37% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Product, fast delivery

The experience from start to finish ordering online from this company is really good. The product itself - Alcantara Key Case – Volkswagen, Skoda & SEAT in Blue is excellent, really well made and good quality, it feels really nice in the hand too. In fact it was so good I bought a 2nd one for my spare. Will use this company again.

May 26, 2026
Unprompted review
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Rated 5 out of 5 stars

quality merchandise

item ordered was of a high quality and fits my keys perfectly but will take some getting used to as it makes my keys feel bulkier than what I am used to. I would also suggest you reconsider the delivery service you use as I have had a couple of parcels delivered by them that were left carelessly in full view and consequently one was stolen and I had no recourse and the delivery service ignored all attempts to contact them.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

When I tell you they fit perfectly

When I tell you they fit perfectly? I absolutely loved it! I told my boss about it today. She ordered her one right away and I just ordered two more for my daughter. This is totally magnificent and mine is red with my red car. I am so so happy thank you so much! Keep doing what you’re doing pretty soon. I’m going to order the handle to it too!
Arnita Dotson

May 15, 2026
Unprompted review
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Rated 3 out of 5 stars

Not hard cases

When I viewed online it looked like a hardcase and after receiving it was a little disappointed in it especially fo the price paid. Installed them and will probably work fine but havent had to use them yet. Look ok and all. Hope they work as noted

May 19, 2026
Unprompted review
Rated 2 out of 5 stars

Damaged product

When I got my purchase the gold trim was coming off from being cut during the trimming of the mold. I reached out and sent pictures of the damage, and was asked to send the purchase order # and so I did. I hope y'all are going to make this right!!!!!

May 17, 2026
Unprompted review
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Rated 5 out of 5 stars

It really jazzes up key fobs

It really jazzes up key fobs. Bought one for my truck. And it popped like crazy juxtaposed with the interior of the truck. Also bought one for my mom for Mother’s Day, and it really just classes up a plain old black fob with beautiful white and gold and black and gold highlights. Also available in many different colors, it’s the perfect gift to the person “who has everything.”

May 10, 2026
Unprompted review

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