The shipping took more than three weeks, (instead of 8-12 days) indicating that the shipment clearly comes from outside the UK. Support won't answer where the products are coming from. Therefore, I h... See more
Company replied
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See what reviewers are saying
I placed my order on 13th December 2024, they advised 10 to 15 days delivery, I received my order on 10th January 2025. I emailed their contact 3 times for information regarding my order and had no re... See more
Great description,great price ,very quick dispatch first time customer,very pleased thank you
Always sceptical to buy expensive items off a new website that I haven’t tried before, but everything checked out. Arrived within the next day or two, came in two Armarni boxes. Outer box was a little... See more
Company details
Written by the company
Shop First Is A E-Commerce Website Providing A Wide Range Of Products
Contact info
United Kingdom
- (+44) 03450176764
- helpdesk@shopfirst.co.uk
- shopfirst.co.uk
4.0
Great
291 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Hadn’t used Shop First previously
Hadn’t used Shop First previously, so checked em out on Trust Pilot before ordering. No need to worry. Product arrived next day and looks great. Good price, speedy delivery. What’s not to like?
October 15, 2022
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My son bought an Armani watch for…
My son bought an Armani watch for himself. Brilliant service and excellent quality, would definitely recommend in the future
October 15, 2022
Great product easy to order online…
Great product easy to order online packaging is great and delivery was fast.
October 5, 2022
Received this item really fast.seemed…
Received this item really fast.seemed to good to be true on the price's.buts its all ligite. certificate to verifyits real. looks amazing. unfortunately its a gift for someone.but id like it myself
October 4, 2022
Fabulous
I was a bit anxious when placing my order as I hadn't heard of Shop First previously. No need. Shortly after ordering my item I received an email with tracking number and received the watch the next day, with free delivery. Everything spot on, no marked boxes as I've read in a couple of comments. Very happy and will deffo use Shop First again 😊
October 2, 2022
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Excellent service parcel was well…
Excellent service parcel was well wrapped and delivered within a few days,
September 28, 2022
Very helpful
Very helpful! Father in law loves his watch! Fast delivery! You won’t be disappointed!
September 27, 2022
Excellent watches and great service
Excellent watches and great service, fast delivery and no problems at all. Great experience and will definitely use again.
September 22, 2022
Excellent service and very nice people…
Excellent service and very nice people to deal with I definitely recommend
September 16, 2022
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Bought a armani watch for partners 40th…
Bought a armani watch for partners 40th birthday watch is fab so happy with it the customer service is amazing will only be getting my watches for here from now on big thank u to the watch shop
September 9, 2022
Great service Great watch
September 10, 2022
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Excellent service
Excellent service 1st watch I ordered had email to say it was last one and was faulty,given option of refund or choose another watch,I chose refund which I received without any problem.I then ordered another which my husband was overjoyed with.
August 30, 2022
Great shopping experience
Great shopping experience. Amazing dale discounts and safe package delivery
August 25, 2022
The watch is a present for someone l…
The watch is a present for someone l was a bit iffy sending for it, it arrived it's very smart looking looks very expensive and the price was good l'm pleased with it hope he's very pleased with it when he see it x
August 18, 2022
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Great came on time
Great came on time and the watch I brought was built properly would defo recommend
August 18, 2022
I haven’t even received my item
I haven’t even received my item or an email confirmation about where the parcel so I can’t even collect till I received an email telling me which location it is. Absolutely atrocious and I paid for next day delivery . Absolute shambles
August 16, 2022
Reply from Shop First
Thank you for your review but we ask customers to leave honest and accurate reviews on their experience when shopping with us.
Your order was placed Friday 12/08/2022 at 5.42am and confirmation email was sent via email at 5.42am when the order was placed. Your order was dispatched at 16.23pm on Friday 12/08/2022.
Unfortunately you did not enter your full address when entering your shipping details and it was dispatched without a house number
You contacted us by email at 21.46pm on Saturday 13/08/2022 & again at 15.02pm on Sunday 14/08/2022. We do not work on weekends and we responded when we returned to the office on Monday 15/08/2022 at 12.01pm requesting you provide us with your order number so we could assist you further as no details of who you where were given in the email. We did not get a reply back from you.
Your package was returned to us by Royal Mail for an incomplete address on Monday at 16.04pm. You then sent another email at 13.13 Tuesday 16/08/2022 and rang us via telephone 13.14pm and we assisted you on the phone and explained your package was returned to us for incomplete address and you gave us the correct address and we informed you over the phone that you item will be sent today and you would receive it tomorrow in which you said thanks.
You have then left us this review 2 hours after us assisting you over the phone in which we can not understand why you feel this way. We take pride in high customer satisfaction and the incomplete address which caused the delay in you receiving the package was no fault of Shop First.
Kind Regards
Michael J
Shop First
Impressed
First time buying from this site. My item was as described on the website & the order arrived at my door the next day. My item was packed with sufficient buffers to ensure it did not arrive damaged. Would buy from here again.
August 13, 2022
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