Shopgadgets Reviews 256

TrustScore 3.5 out of 5

3.7

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Rated 3 out of 5 stars

I was buying a phone for R120 and joined the membership without my knowledge. I did not sign any documents. The money was deducted on my account without my concent. Emily assisted me last month and... See more

Rated 4 out of 5 stars

Escalation manager took personally care of my case. They answered within minutes and offered to help me with my case. I am satisfied with this. 4/5 stars because of the onboarding inconvinience at th... See more

Rated 5 out of 5 stars

Good day , I appreciate this space to indicate that my experience was not so good at the begin but the Sir Alero attend my claim with professionalism , puntual and with the attention that any... See more

Rated 1 out of 5 stars

Absolutely shocking customer care, ordered the £6 plate set took my money quick enough still not received anything! What they don't tell you is your signing up to a subscription programme! & Then... See more


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3.7

Average

TrustScore 3.5 out of 5

256 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I was buying a phone for R120 and…

I was buying a phone for R120 and joined the membership without my knowledge. I did not sign any documents. The money was deducted on my account without my concent. Emily assisted me last month and I received my refund. To my surprise, shopgadgets deducted R173.14 × 2 this morning and I was shocked because I was promised that the membership is canceled as I received my refund. Scarlett is in the process of assisting me to receive my refund as soon as possible.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Attention and Follow to my claim

Good day , I appreciate this space to indicate that my experience was not so good at the begin but the Sir Alero attend my claim with professionalism , puntual and with the attention that any one spect to be attend.
They are solving my situation , More than greafuly that the company have persons with this dedication ¡¡
Many thanks

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

SUPER

Alero was in touch to deal with my problem
Great service

November 27, 2024
Unprompted review

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