I was buying a phone for R120 and joined the membership without my knowledge. I did not sign any documents. The money was deducted on my account without my concent. Emily assisted me last month and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Escalation manager took personally care of my case. They answered within minutes and offered to help me with my case. I am satisfied with this. 4/5 stars because of the onboarding inconvinience at th... See more
Good day , I appreciate this space to indicate that my experience was not so good at the begin but the Sir Alero attend my claim with professionalism , puntual and with the attention that any... See more
Absolutely shocking customer care, ordered the £6 plate set took my money quick enough still not received anything! What they don't tell you is your signing up to a subscription programme! & Then... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was buying a phone for R120 and…
I was buying a phone for R120 and joined the membership without my knowledge. I did not sign any documents. The money was deducted on my account without my concent. Emily assisted me last month and I received my refund. To my surprise, shopgadgets deducted R173.14 × 2 this morning and I was shocked because I was promised that the membership is canceled as I received my refund. Scarlett is in the process of assisting me to receive my refund as soon as possible.
Quick response from Sammy😊
Great customer service from Marshall
Attention and Follow to my claim
Good day , I appreciate this space to indicate that my experience was not so good at the begin but the Sir Alero attend my claim with professionalism , puntual and with the attention that any one spect to be attend.
They are solving my situation , More than greafuly that the company have persons with this dedication ¡¡
Many thanks
Cancellation membership request
An agent called Katy will cancel the account without incurring any charges
I am so much satisfied as I was being assisted so good.
I am so much satisfied as I was assisted by Maam Grace with such great service by an agent as she patiently explained things to me and helped me throughly. Thank you very much!
Prompt service to cancel my membership
Prompt service to cancel my membership, Samuel was very prompt
Amazing customer support from Ann …
Amazing customer support from Ann thank you.
I was not the person signing up to this…
I was not the person signing up to this I believe I was hacked but explained to the team and they are refunding me. Very happy with the communication thank you.
This company has rewarded me with good…
This company has rewarded me with good service and Marshall has offered me great customer support
Thanks grace for your great service.
Thanks grace for your great service.
Issue currently being resolved by Ann
Issue currently being resolved by Ann. Thankyou
Great communication
Great communication, issue was resolved straight away.
Prompt and Quality Services rendered
This is Norman Elumba and thank you Imani Escalation for a prompt action and ensuring delivery of your quality services
Be careful
Redirected by other site and charged me without any notice. Be careful
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








