Goldenwarm Reviews 

Slow shipping. Paid and still 3 weeks later no dispatch email

The product was not delivered on time. The only way to contact them is via email and they are slow to respond. My product has still not arrived and it was ordered 3 weeks ago. I will not be using them again.

They do not state anywhere on their website that they are a Chinese company so if you you would like to return the products you have to pay for them to be shipped to China. This is ILLEGAL and against the Consumer Rights ACT 2015.

Scam. Products never arrived. I have waited almost 2 months. Zero response to emails enquiries to customer support and no number to call. Avoid this site.

Ok, so I didn’t check out the company before I ordered ceiling lights. From the website it looked like they are a UK based company.
They are based in China, and the quality of the products are not great.
I waited 6 weeks for my lights, so far I’ve received 3 out of 4. Problem now is that the lights are not matching, they are from different batches and one is warm light, one is cold light. The metal also looks slightly different in shade.
In response to my email I was told I received two white lights, so there is no problem.
Worst customer service ever. Do not buy from this company, they’re crooks!

This website is a scam! ordered over 2 weeks ago and still have not received products. Nowhere on the website does it say the products are sent from China but it seems that is the case. They make you think they are based in Germany. Tried to cancel via email, no response.

Wrong handles been sent and no reply from customer services.

I really enjoy the look of these things but I bought a template to put them on my cabinet doors from Home Depot and I noticed that the holes don't line up with the 128mm holes. Other than that I like them they look good.

I had big concerns when my package didn’t arrive within the timeframe. However, it turned up a couple days later!

The handles look as advertised. Yes you can feel that they are cheaper but they were cheaper! Substantially compared to other sites.

I haven’t fitted them yet but happy so far.

Under no circumstances purchase any products from this company . I ordered 8 wardrobe Handles on 20 February it is now 14 March and still not received my order . I emailed Goldernwarm the second time they sent me a fake post office return saying they couldn’t find my address very strange as I have had many deliveries from the post office without a problem . I have emailed back with no reply or a refund of my money

Love my new hardware. They bring a little warmth to the kitchen. Before I had silver hardware and it made my kitchen look dull because all my appliances were stainless steel so it was just too much silver. With the gold, it breaks the same color.

I ordered handles for my new kitchen on 5th February. Payment was made. Was emailed on 16th February(!!) to say they didn’t have the colour I wanted. They wanted me to take an alternative colour. I said no and asked if they would get the colour I asked for back in stock. Received no answer so replied to their original email requesting a refund four times!!!! No reply and no refund. Now trying to get refund through bank.

Not to be trusted.

Products made of plastic!!! (Made in China) .

Pics are misleading. They are uncontactable so returns are impossible.

Love the ease of movement and water flow. Easy install. Also has a modern look which matches our bathroom. Highly recommend.

Shipping time is a bit long, but worth the wait. I took it for testing. Everything looks and works great.

These pulls are STUNNING!!!! I ordered the navy blue leather with a gold pull. They are heavy and well-made. Arrived quickly. I was leary but every part of the transaction was legit and good and these are seriously so gorgeous!!! I haven't installed it yet though!

Quality product, accurate inventory of received vs. purchased items. I looked around the web for handles of several sized and this was the ONLY web site that had all the sizes I needed (close enough to the target size based on my cabinets). Only knock is slow shipping even though I paid for expedited shipping - in the long run though an excellent resource.

£94.00 still not got my order 8 days now
Also I’m still using 50mm screws as door handles joke !!

I wish I'd read these reviews before I ordered. Noone replies to emails and items don't arrive. Spent over £150 on handles, will be doing a chargeback claim

This company is not in the UK despite advertising as Goldenwarm UK.
The delivery times are misleading on the website too and the communication is not the best.
I thought it was a scam.
However, after a few weeks my items did turn up from ? China I think?
And actually I'm very satisfied with the handles I received.