Order processing was great and they verified I ordered correct item, which I appreciated because it could be an expensive mistake. Unfortunately, they shipped it ground even though I paid for fastest... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We ordered a peds walker for my 3 year old daughter. The communication was fantastic from the first day and arrived sooner than expected. The devise its self was easy to assemble and ready for use. Sh... See more
Received a discount coupon but would have liked it to be higher than 5%. I was kept informed of of shipping progress. Scooter was delivered when promised. Ordered on Friday received on Wednesday. Asse... See more
I ordered two boxes of the We Care Nitrile Gloves 200 Count – Size Small, Color: Shimmering Pink from Home Shop Med. I absolutely love the color, and the quality of the gloves is excellent, very d... See more
Company details
- #33 of 36 best companies in Medical Equipment Supplier
- #7 of 8 best companies in Disability Equipment Supplier
- #10 of 12 best companies in Hospital Equipment and Supplies Store
- #20 of 22 best companies in Mobility Equipment Supplier
- #6 of 8 best companies in Motor Scooter Dealer
- #6 of 7 best companies in Wheelchair Store
Written by the company
Your one-stop shop for health and wellness products. We offer a wide range of affordable high-quality products that can be conveniently ordered online and delivered right to your door. Our team of health experts carefully curates our product selection to ensure you have everything you need to lead a healthy lifestyle. We provide fast and reliable free delivery within 3-5 days, great deals, and a Subscribe & Save program to make shopping with us even more convenient and affordable. Our friendly and knowledgeable customer service team is always available to assist you. Thank you for choosing Shop Home Med as your trusted source for health and wellness products.
A+ Customer Service, Our staff is here to help!
FSA/HSA eligible products
Flexible payment options, including financing and business accounts.
Contact info
United States
- 979-426-3633
- Info@shophomemed.com
- shophomemed.com
Get 10% OFF your first order!
3.8
Great
281 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Even though the wheelchairs wheels were…
Even though the wheelchairs wheels were unavailable for a short while, I appreciated the updates about shipping but especially the low cost of obtaining the wheels. It made my life a great deal easier.
December 17, 2025
The customer service is terrible and…
The customer service is terrible and they didn't delivery the $1999 item that I paid and extra $347 for overnight shipping on time. The package go flagged by UPS as medical hazard and they didn't do anything about it. This product was urgently needed for my 85 year old mother who was coming home from the hospital after loosing the ability to walk. Dulce was unable to provide customer support.
December 24, 2025
Unprompted review
Reply from Shop Home Med
Hi there — thank you for sharing your feedback. We’re very sorry for the frustration this situation has caused, especially given how urgently this item was needed for your mother after her hospital discharge.
We’d like to clarify that our team has been actively working with you on this shipment prior to this review being posted. The delay was caused by UPS temporarily flagging the package as a “medical hazard,” which resulted in the carrier holding the shipment outside of our control. The order was shipped within the appropriate delivery window using the expedited service selected.
That said, we understand how upsetting this experience has been, and we regret that it has caused additional stress during an already difficult time. Our team continues to work directly with you to resolve this as quickly as possible, including coordinating with the carrier and reviewing appropriate next steps.
We appreciate your patience as we work toward a resolution and thank you for allowing us the opportunity to address this.
Highly satisfied
The shower curtain fits down into chair creating a water damn to prevent leaking onto floor.
December 18, 2025
website was easy to navigate
The website was easy to navigate,, I purchased a fully electric hospital bed, It arrived in time for Christmas,, had a couple of situations where I called to get instructions on putting the bed together and each time someone was there to help answer questions and help me with putting bed together
Bed is great quality
I will definitely buy from Shop Home Med again
December 22, 2025
Reply from Shop Home Med
Your order was placed on the 20th and shipped today, the 22nd. This is well within our stated shipping timelines and policies.
I enjoy these footwear I Relaxing 😌 footwear bought.
I enjoy these footwear I bought.
December 15, 2025
It doesn't work on our bed
It doesn't work on our bed.
I sent its serial number and model before ordering on dec 9. Tania Solis replied that it was the correct hand control for this bed.
none of the motors worked. i tried 3 different power supplies. Any suggestions. there is not much else that could be wrong?
December 12, 2025
Reply from Shop Home Med
Hi there, thank you for taking the time to share this — and we’re truly sorry for the frustration this has caused.
You did the right thing by sending the serial number and model ahead of time, and we understand how disappointing it is when the hand control doesn’t work as expected, especially after trying multiple power supplies.
At this point, there are a few possibilities we’d like to help rule out, including a potential compatibility issue, a defective hand control, or a connection-related issue within the bed itself. We’d really like the opportunity to troubleshoot this directly with you and make it right.
Please reach out to our support team again (or reply to your original email) so we can walk through next steps, including testing, replacement options, or escalation to the manufacturer if needed.
We appreciate you bringing this to our attention and hope to resolve this quickly for you.
Paid for the fastest expedited shipping…
Paid for the fastest expedited shipping and still took 4 days to deliver it. I should not have paid $20+ for expedited delivery.
December 11, 2025
Reply from Shop Home Med
Thank you for reaching out. I understand your frustration regarding the shipping cost and delivery timeline.
Your order was placed on Thursday and was delivered on Monday. While this is 4 calendar days, it is only 2 business days, as weekends are not counted as business days by shipping carriers.
Expedited shipping prioritizes faster transit once the carrier receives the package, but it does not guarantee weekend delivery unless specifically stated by the carrier. Your order was shipped using the fastest expedited option available, and it was delivered within the expected business-day window for that service.
The website was user friendly
The website was user friendly. Finding the items was easy.
December 15, 2025
Still waiting for my packages
Still waiting for my package. I’ll never order from you guys again and I’ll tell everybody not to order from you if I don’t get that package within the next two days.
December 8, 2025
Reply from Shop Home Med
Ralph, your COVID tests are out for delivery.
Veri Good app
December 13, 2025
Unprompted review
The product was recommended by a…
The product was recommended by a professional. The description of the product was clear. The process of choosing the product and putting in the cart and completing the address and the payment was super efficient. Receiving prompt email confirmation by Shop Home Med made me happy that I'd made the purchase.
December 12, 2025
Easy to find the needed item
Easy to find the needed item, quick payment, and very fast shipping. Very satisfied customer.
December 9, 2025
Takes forever to get Way over priced
Takes forever to get Way over priced. Found same thing for 200 less
December 5, 2025
Reply from Shop Home Med
I’m really sorry for the frustration — waiting too long for an order and then feeling like you overpaid is the worst combo, and that’s not the experience we want for you.
On the timing: we know delays can be a huge inconvenience, and we’re actively working to improve both processing and delivery speed so orders arrive faster and with clearer updates along the way.
On pricing: we try to stay competitive while offering reliable products and real customer support, but we understand that price matters. If you found the exact same item for $200 less, please reach out with the link or details. We’d be happy to review it and see what we can do to help, including checking whether a price adjustment is possible.
Reply from Shop Home Med
I’m really sorry to hear that you had a bad experience with our customer service — that’s not the standard we aim for, and we appreciate you bringing it to our attention.
We’d like to make this right. Please reach out to us directly with your order number and a quick note about what went wrong, and we’ll look into it immediately.
Thank you for giving us the chance to improve and fix this for you.
Most comfortable bed & keeps bed sores from developing to a minimum.
Easy to order, arrived sooner than expected and was exactly the mattress what my 94 yr old friend needs to help with not creating bed sores . She was so happy with this much needed gift. Thank you
December 2, 2025
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