ShopiPersia Reviews 

374
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I placed an order from abroad for delivery in Tehran, and the entire experience was excellent. I contacted them today, and my order was delivered to my mother the very next day. Their customer service... See more

Rated 1 out of 5 stars

I ordered a book from this company and it has been over 7 months, but I have still not received anything. I have contacted customer support several times, but my messages have been ignored with no r... See more

Rated 5 out of 5 stars

Great experience with Shopipersia.At first I wasn’t sure if I could trust the website but everything went smoothly.Even though we are in a difficult situation and the internet is almost unavailable,... See more

Rated 5 out of 5 stars

Wanted a wooden box to store a board game whose box is unwieldy and not great looking, and found this website. Had to contact support to find out the inner dimensions, who replied promptly and sugges... See more

Company details

  1. Art Handcraft

Written by the company

Discover & Shop Online the Privileged Persian Goods, Handicrafts & Souvenirs at ShopiPersia | Persian Music Instruments, Farsi Books, Grocery, Carpet, Rug.


Contact info

4.1

Great

TrustScore 4 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(374)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered

I ordered, and said I would pay by paypal. Never received anything, never got charged, never received any communication, nothing.

May 21, 2023
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Reply from ShopiPersia

When you didn't charge and didn't pay or place an order, why do we have to ship the product?

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Rated 4 out of 5 stars

The size of carpet look bigger in…

You should mention the percentage of silk versus the wool.

May 13, 2023
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Reply from ShopiPersia

Thank you for your feedback. We informed you that the frame was not included and you said it is Okay. Anyway, the product page also mentioned Frame was not included! The exact size of the Carpet is mentioned in the Product description!

Rated 5 out of 5 stars

Green Shawl

I ordered a Green shawl and Alhamdu Lillah they went out of their way to get me one and also they even got it blessed for me at a Holy Shrine of the Ahlul Bayt upon requesting it.

Highly recommended!

May 26, 2023
Unprompted review
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Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.

Rated 5 out of 5 stars

Fantastic

Fantastic. Wrap with care and delivered pretty quick . Item is beautiful.
I highly recommend it .
Kosar

May 12, 2023
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Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.

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Rated 5 out of 5 stars

Shopipersia.com is an exceptional…

Shopipersia.com is an exceptional online store that offers a wide range of high-quality products from Iran. As a customer, I have found their website to be user-friendly and easy to navigate. The product descriptions are detailed and accurate, which has helped me make informed purchasing decisions. Thank you 😊

June 9, 2023
Unprompted review
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Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.

Rated 5 out of 5 stars

reliable website, good genuine products

very reliable website, good genuine products, perfect quick communication, adequate answers to your questions to make your decision, perfect packaging, receiving your order on time what is promised. Thanks people behind the website. From Europe.

May 6, 2023
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Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.

Rated 1 out of 5 stars

Worse shopping experience

Worse shopping experience
My package should've arrived between 10 to 20 days and i haven't receive it yet, when i asked the agent on the whatsapp they said post office cables have been stolen and they couldn't register it.
I would've give zero star if it was possible.
this is my first and last time doing shopping from iranian.
Good luck

May 2, 2023
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Rated 5 out of 5 stars

Beautiful products

Beautiful products, the silk scarf I ordered for my wife was absolutely beautiful and far better than any product made elsewhere. Highly recommend this company but know that it will take a few weeks to receive your order.

April 22, 2023
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Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.

Rated 5 out of 5 stars

Good service through email

I received my book but the shipping was longer than I expected. This is due to the long process of shipping a book from aboard. The service was very good. They supportes me very well through emails.

May 23, 2023
Unprompted review
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Reply from ShopiPersia

Thank you so much for taking the time to leave us your review.

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Rated 4 out of 5 stars

It took more than a month to receive my…

it took more than a month to receive my order, although I am based in Dubai which is very close to Iran.
I order 3 busts of ancient kings of Persia.
One arrived broken and one is wobbly as the base isn’t straight.
They finally refunded the broken one after numerous emails.
But overall i am please with the order, love them.
Thank you.

May 20, 2023
Unprompted review
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Reply from ShopiPersia

Please write one feedback for each order not several. It made other customers confused.

It makes us happy that you are interested in Iranian culture and purchased old sculptures. As you have been informed, due to Nowruz "Iranian New Year", the post office in Iran is closed and all orders ship with delay. I will give you the link to the Iranian Post site. You can get in touch with them and share your protest that the Post office should not be a holiday on Nowruz & New Year. Also, share the time of shipping from Iran to Dubai, with the Iranian Post Company, as to why the shipping time should take about 10 days due to the short distance between the two countries.

We have refunded the cost of the damaged goods according to our Policy rules. On all trusted Shopping websites in the world, including Amazon, It may take 7 to 10 days, and your frequent emails will not accelerate this time because it depends on your bank & ours.

Rated 2 out of 5 stars

unacceptable excuses

We placed the order for a Koobideh machine in on April the first, and received it on May the 12th. It took less than 6 days to be delivered from Iran once shipped but nearly 5 weeks to be processed as they first claimed shortsge of stock, four weeks closure of post offices for Nowroiz and anothr two weeks for ramedan. They then offered a compensatory gift, which was not asked for, but never eventuated anyway. This site will not be my first choice for future online purchase.

April 6, 2023
Rated 1 out of 5 stars

Product is unprocessed

I ordered a Chador, but received only an unprocessed piece of fabric. I can buy fabrics in Germany for a fraction of this pretty high price, but nobody can sew a Chador over here. I'm really really disappointed.

April 4, 2023
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Rated 5 out of 5 stars

Perfect service

Perfect service. It was a pleasure to deal with Saeed, who answered my questions very promptly. The item is perfect! Thank you.

April 5, 2023

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