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JOGA Reviews 5,570

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 1,266 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their high quality, comfort, and effective protection, with many noting their children are delighted to wear them. The customer service is consistently highlighted as exceptional, with quick, efficient, and helpful responses to inquiries and issues. Reviewers appreciate the ease of ordering and the overall positive communication from the company, often leading to repeat purchases. However, some people mentioned issues with order accuracy, receiving incorrect items or sizes, and experiencing significant delays in delivery. A few other people also felt that the product quality was poor compared to other brands or that items developed holes quickly. Some reviewers also noted a lack of transparency regarding delivery times and poor communication when chasing updates.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

People report positive experiences with quality, highlighting that products like shin pad sleeves and grip... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the excellent, quick,... See more

Order

Users describe ambiguous interactions with order, with some reviewers expressing satisfaction and stating... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son won’t even consider trying any other shin pads now. We used to have constant issues with other brands slipping during games or the sleeves getting lost. These are so comfortable, stay securely... See more

Rated 5 out of 5 stars

My son is delighted with the shin pads. The grip socks were also very nice but unfortunately developed a hole within an hour of my son wearing them along the front seam. I contacted JOGA with... See more

Company replied

Rated 5 out of 5 stars

Joga had an offer on when I placed my order that I hadn't realised. I reached out to their customer services and explained and they very kindly honoured the offer which was a buy one get one free on t... See more

Company replied

Rated 5 out of 5 stars

Ordered winter package and unfortunately a couple of the items were to small. Required exchange, the support team were fantastic- very quick response, quick resolution and revised items send out... See more


Company details

  1. Sportswear Store

Written by the company

Born out of inspiration from the vibrant streets of Brazil, JOGA embodies the soulful dance of Joga Bonito - the beautiful game. It's not just about the goals scored but the stories told through every deft touch and every graceful move on the pitch. As modern football became awash with metrics and data, we found ourselves yearning for the days when raw talent and artistry reigned supreme. That's why JOGA was born - to reignite that essence and to keep the artistry of football alive.


Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent shin guard!

My son loves the shin guards - they are exactly the quality and style he was looking for and he wore them immediately to a game the day they arrived. The staff at JOGA were extremely timely and helpful with our questions about the process and I appreciate it very much!

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

I had a faulty product

I had a faulty product, Customer service was outstanding, prompt with response to emails and the arrangements for a replacement
Bare Foot Grip socks and Recovery Sleeve are fantastic to use
Thank you
JOGA

June 21, 2026
Unprompted review
Rated 1 out of 5 stars

Delivery and communication poor

Let me order to Jersey Channel Islands even though they don’t ship there. Only when I questioned where it was that they said they could not deliver. Changed the address to a UK one and still not arrived. Then checked old tracking as not received new one yet and says it’s departing china. So cheap rubbish made abroad and for £40!!! Could have got cheaper online.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

My son loves this brand

My son loves this brand, the shin pads have taking the hassle out of making my son wear shin pads he goes looking for them to wear himself. Their customer service is the best I experienced with an online purchase to date.

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

Awful customer service. Won’t buy from again

Awful. Customer service and business processes need some serious attention. I cancelled an order, got confirmation of that, 5 days later items left the warehouse and they say they couldn’t stop that, when I ask for a full refund it was a battle. Awful company who don’t value their customers and don’t read emails before responding…quickest way to lose customers!!!

May 21, 2026

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