Kitchen Mama Reviews 

We love our “Yes You Can” Kitchen Mama can opener and it has always worked perfectly, until a few days ago when it refused to let go of the can lid. I opened a ticket on the Kitchen Mama web site (shopkitchenmama.com) and waited to see what would happen. Even though it was after working hours, in less than two hours I received a very pleasant, personal email from “Team Kitchen Mama” offering to try to resolve my problem. They asked for some additional information, which I was happy to provide, and again got back to me very promptly. Ultimately they sent me a replacement can opener (in the same color, nice touch) which arrived in my mailbox just a few days after I initially reported the problem.

This has been one of the best customer service experiences I have had, not just because I got the product replaced, but because of the kindness, politeness, and obvious desire of Team Kitchen Mama to address my problem in a straightforward, prompt, friendly, and personal manner.

Great job Team Kitchen Mama!

I love my kitchen mama can opener. It was a lifesaver when I broke my arm and wasn’t able to open cans. I purchased a second one for my daughter and I couldn’t get it to work, but customer service was outstanding. It was a simple problem and they were able to solve it for me Beautifully.

I purchased a Kitchen Mama, and the product worked well for a few months. The battery ran out, and I charged it, but the charge didn't take. I had it for 8 months and contacted the company for a replacement, but they kept asking for more information and stalling, so I knew they were not going to honor the 1-year warranty. So, beware of this company.

I purchased a Kitchen Mama can opener. It is simple and easy to use. Has no exposed sharp edges so is safe around my kids. I love it! Randomly it stopped working and Kitchen Mama responded to my email promptly and replaced the product within days. Excellent customer service! Excellent product!

Grinder stopped working. Team shipped replacement post some please try this and report back... completely fair. : )

Still LOVE the can opener THE best, but when I broke my dominant wrist... these grinders were life savers. : )

Excellent product and service. We had an issue with a grinder and they replaced quickly and didn't hassle us. All the products (can opener, grinders, scrapers and multitool) work fantastic and add a ton of pizazz to our kitchen.

Our electric can opener stopped functioning after about 11 months. We contacted customer support and they responded immediately. After only a few email exchanges they gladly sent a replacement, which we received in only a few days. It's very rare to get good customer support anymore. I can't say enough about the efficiency, kindness, and promptness of their customer support. We were very happy to do business with this company.

The customer service team was incredibly responsive and helpful with addressing an issue I had with the gravity grinder. One of my favorite kitchen gadgets, highly recommend this along with the can opener!

My can opener malfunctioned and was quickly replaced. I am grateful for the speedy delivery of a new one. Thank you very much! I love the way I can reuse my cans to store the remaining food since I’m single and usually use half a can!

Great product. Better support. I cannot recommend highly enough

Having the kitchen Mama battery operated can opener, it stopped working on me with very little usage. I bought on Amazon so I was passed the window to replace it. Contacted kitchen mama customer service, though they took long to resolve my issue, back and forth emails providing proof of purchase, providing video, it was replaced after about 2.5 weeks Shipping was fast for my replacement.

Kitchen Mama - superb! Amazingly great customer service - prompt, attentive, efficient, friendly and generous! My auto can opener failed to open cans after just over two years of very light use (most cans I buy have ring-pulls). After inquiring whether a contribution towards a replacement might be possible, and after providing video & photo proof of purchase and defective operating, a full, free replacement was provided. Amazing service!

We were surprised at how quickly the support team at Kitchen Mama got back to us when we asked for a replacement for our electric can opener. The one we had purchased a few months ago was working great--much easier than trying to crank lids off by hand. So we were more than satisfied with it. But it got stuck on a can and then wouldn't engage.
We emailed the support team and explained the problem. The support team replaced it within a few days. We were very satisfied with their customer service and warranty.
Lynn and Candy

I have purchased several can openers from Kitchen Mama and I must say they are truly well made easy to use and require no maintenance. The warranty is excellent and if you need to speak with customer service, they are extremely attentive to your needs and care about customer relationships I would highly recommend this product.

I am a senior that bought one touch and the ease and safe lids was such a great solution. So, I got another one for a birthday present for my daughter and she is thrilled. I have two more daughters with birthdays coming up, therefore, more of the family will be happy with this quality product.

I ordered a Kitchen Mama hands-free can opener in December 2023 from Amazon during CyberMonday sales. I have carpal tunnel syndrome in both wrists and early stage arthritis in both hands, so operating my manual can opener and even a standard electric can opener was becoming too difficult and painful for me.

Enter Kitchen Mama. What a great tool! Truly hands- free with one touch of a button and it cuts the can lid in such a way that it does not leave a sharp edge.

Fast forward to July 2025. I mistakenly rinsed my Kitchen Mama under running water to clean it and water got in the motor. I reached out to the company via email and explained what happened. I received a prompt reply. They asked for model and serial number information and a short video showing them the problem with its operation. Without asking further questions, they sent me a new Kitchen Mama free of charge! Even though it was 'my bad' that it was no longer working properly! This kind of customer service is virtually unheard of these days. I'm beyond pleased and remain a happy, loyal customer.

Love their can openers! Customer service is absolutely the best! Won’t buy a can opener anywhere else!

Customer service team is amazing! Was quick to respond, supremely friendly, and resolved my issue in a timely manner!

They were very responsive and sent a replacement. They did ask a lot of questions: try new batteries, send a picture of the underside of the opener showing where it was made, picture of the cans I was trying to open. I sent a video showing that when I pushed the go button nothing happened, and confirmed that it had fresh batteries. After they were satisfied that it wasn't operator error, they were quick to send a replacement.