Shop Like You Give a Damn Reviews 

1,263
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, stylish design, and comfort of the products, along with the fast and professional delivery service. People also emphasize the responsive and exceptionally helpful customer care team that quickly assists with any questions or order updates. Some reviewers were not happy with sizing inconsistencies, mentioning that certain shoes or boots did not fit correctly or were too large. A few other people also felt that specific items experienced unexpected durability flaws, such as materials wearing out prematurely or components breaking shortly after purchase.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the high quality,... See more

Quality

Customers consistently note positive experiences with quality, praising the stylish designs, comfortable fit,... See more

Customer service

People report positive experiences with customer service, often highlighting fast and friendly support, quick... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that shipments arrive... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are heavily divided. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is such a great website for vegans (and anyone buying for them) - it relieves so much stress! It has loads of different brands and some are more expensive than others so check out the sale items... See more

Rated 5 out of 5 stars

I love Immaculate Vegan. It’s my go-to place to shop for work apparel/shoes and casual pieces for my wardrobe. I’ve purchased seven pairs of shoes and they’ve all fit well, been extremely comfortable... See more

Rated 5 out of 5 stars

After I complained about Immaculate Vegan on this site, they responded immediately. So helpful, thoughtful and kind. They have offered to reimburse me for my purchase, which they didn’t have to, and a... See more

Rated 5 out of 5 stars

I didn't receive a order confirmation after ordering a dress and contacted the customer service. Within a couple of hours I got back a very kind helpful reply and the order confirmation! Great service... See more

Company replied


Company details

  1. Online Marketplace
  2. also in
  3. Haute Couture Fashion House

Written by the company

The world’s largest 100% vegan fashion shop: 25,000+ items from hundreds of brands, screened for worker pay, workplace safety & product materials before they get on our platform.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(1,263)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Impossible to return

Impossible to return. Such A Mess and no help. I didn’t return, just threw the shoes to the trash. First and last time that I order from you.

February 4, 2026
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Reply from Shop Like You Give a Damn

Hi Maria,

We are very sorry to read your review and disappointed to hear that you chose not to proceed with the return.

We responded to each of your messages and provided detailed step by step return instructions in line with the brand’s international returns policy. We also contacted the brand directly on your behalf to request a prepaid return label with courier collection, even though this is not part of their standard procedure.

A return label for drop off at any local post office was subsequently arranged for you, in accordance with the brand’s policy.

We are genuinely sorry that this process felt stressful, as this was never our intention.

We remain available should you wish to resolve this matter.

Kind Regards,
Immaculate Vegan team 🌱

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Rated 5 out of 5 stars

As a 30 plus year ethical vegan

Immaculate Vegan offered a fast response to a concern I had over a return. The representative I corresponded with wanted to be sure I felt heard as a customer and offered their assistance.

February 1, 2026
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Reply from Shop Like You Give a Damn

Hi Mary,

Thank you for sharing your feedback. We completely understand your frustration and are very sorry that the return costs have made your experience disappointing.

As a marketplace working with independent vegan brands, return policies — including whether subsidised returns are available — are set individually by each brand.

While some of our partners are able to offer free returns, others, including Minuit sur Terre, are unfortunately not currently able to provide prepaid return labels for US customers.

We truly recognise how important accessible returns are and are actively working with our brand partners to improve this wherever possible. In the meantime, we have reached out to you directly to see how we can support you further.

Thank you again for your honest feedback — we genuinely value it.

Kind regards,
Immaculate Vegan 🌱

Rated 5 out of 5 stars

Order shipped quickly

The order was processed and delivered very quickly.

February 2, 2026
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Reply from Shop Like You Give a Damn

Hi Elizabeth 💛

Thank you so much 😊 We’re delighted to hear your order was processed and delivered so quickly — that’s exactly what we aim for 💚

We look forward to seeing you shopping with Immaculate Vegan again soon

Immaculate Vegan team 🌱

Rated 5 out of 5 stars

Easy to shop at independent companies…

Easy to shop at independent companies who produce in Europe.

February 6, 2026
Unprompted review
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Reply from Shop Like You Give a Damn

Thank you so much for your lovely review, Rick! We really appreciate it. Looking forward to welcoming you back in our vegan, fair and sustainable online marketplace in the future! 💚

Rated 1 out of 5 stars

The top pull on tab has broken off…

The top pull on tab has broken off already and the other the Eyelet metal came unclamped and injured finger, also the pull on tabs are too small,

January 27, 2026
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Reply from Shop Like You Give a Damn

Hi there,

We are very sorry to hear about your experience. What you have described is not the standard we expect from our products, and we are particularly concerned to learn that you injured your finger.

Please contact our customer care team directly with your order details and photographs so we can investigate this fully and arrange an appropriate resolution as quickly as possible.
We take matters of quality and safety very seriously and will also raise this with the brand for immediate review.

Thank you for bringing this to our attention.

Immaculate Vegan Team

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Rated 5 out of 5 stars

Returns

I ordered the pair of shoes and unfortunately they were a size too small. I had no issue with the returns. The customer service is fast and friendly. We quickly arranged the return. In meantime I ordered the a differrent pair in bigger size and they fit perfectly.

January 26, 2026
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Reply from Shop Like You Give a Damn

Hi Anamaria 💛

Thank you for sharing your experience 😊
We’re glad the return was smooth and that your new pair in the larger size fits perfectly 💚

We look forward to seeing you shopping with Immaculate Vegan again soon 🌱

Rated 5 out of 5 stars

Excellent in Design, Materials, and ethics.

This company does an excellent job across the board, from thoughtful designs and high-quality materials to the ethical values behind its products. Definitely recommend and will buy more products as long as I need them.

February 1, 2026
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Reply from Shop Like You Give a Damn

Hi Luisa 💛

Thank you for your thoughtful words.

We truly appreciate you recognising our focus on selecting design, quality materials and ethical values. That means a great deal to us 😊💚

We look forward to seeing you shopping with Immaculate Vegan again soon 🌱

Rated 5 out of 5 stars

Great boots good value

Great boots good value, I usually find an 8 too small and a 9 too big, but these 9s fitted perfectly - I have long narrow feet

January 26, 2026
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Reply from Shop Like You Give a Damn

Hi Lorraine 💛

Thank you so much 😊 We’re so pleased to hear the boots are a perfect fit, especially with sizing often being tricky. That’s great to know 💚

We look forward to seeing you shopping with Immaculate Vegan again soon 🌱

Rated 5 out of 5 stars

The ease of it all

The ease of it all. Very efficient. I like the values of this business. I like the product and it has given me more confidence to buy vegan products.

January 26, 2026
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Reply from Shop Like You Give a Damn

Thank you so much, Vicki 💚

We’re so happy to hear the experience felt easy and efficient, and that your new sandals have given you more confidence when choosing vegan products. That truly means a lot to us 😊

We look forward to seeing you shopping with Immaculate Vegan again soon 🌱

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Rated 5 out of 5 stars

Quality, Compassion and Remarkable Efficiency

Always happy to buy from Immaculate Vegan. Grateful there is a place my family can go to for quality cruelty-free products. Excellent, super fast shipping—from Europe to California in no time.

January 19, 2026
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Reply from Shop Like You Give a Damn

Hi there 💚

We’re so happy your first experience with Immaculate Vegan was a great one, and that your new sandals, belt and polish reached your home so quickly 😊

Quality and compassion are at the heart of what we do! 🌱

We look forward to seeing you shopping with Immaculate Vegan again soon 💛

Rated 5 out of 5 stars

Excellent quality and service

Excellent quality and service! The bag's craftsmanship is superb. Both the ordering process and delivery were transparent and punctual.

January 29, 2026
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Reply from Shop Like You Give a Damn

Hi Michele 💛

Thank you so much for your wonderful feedback. We’re delighted to hear you’re happy with the craftsmanship of your new bag and that the ordering and delivery felt transparent and punctual 😊

We look forward to seeing you shopping with Immaculate Vegan again soon 🌱

Rated 5 out of 5 stars

Best service

The service is very good! There was an issue on the homepage with a broken payment process that resulted in a doubled order. The Shop Like You Team handled the mistake for me and supported me straight forward and with no problems. Never had any service as good as that with an online market.

February 11, 2026
Unprompted review
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Reply from Shop Like You Give a Damn

Thank you so much for your amazing review, Philipp! We deeply appreciate it. We hope you enjoy your order and that we can welcome you back in the future. 💚

Rated 5 out of 5 stars

Omgosh… YES!

Omgosh! I just received my Minuit sur Terre sneakers and laces… let me say ‘Uhmazing’! Immaculate Vegan is a name well deserved due to their offering of beautiful products and phenomenal service. I will definitely order from them again and highly recommend. #grateful

February 4, 2026
Unprompted review
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Reply from Shop Like You Give a Damn

Hi Stephanie 💛

Wooow… this made us smile so much 😊

We’re absolutely thrilled you’re loving your Minuit sur Terre sneakers and laces - “uhmazing” is exactly what we hoped for!

Thank you for your beautiful words and recommendation 💚

We look forward to seeing you shopping with Immaculate Vegan again soon 🌱

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Rated 5 out of 5 stars

Very pleased!

Swift delivery and a lovely product! The loafers are super comfy, seem great quality and look fantastic/stylish too. Very happy all round

January 28, 2026
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Reply from Shop Like You Give a Damn

Hi Helen 💛

Thank you so much for your lovely feedback 😊

We’re delighted to hear your new loafers are comfy, stylish and arrived swiftly — that makes us so happy 💚

We look forward to seeing you shopping with Immaculate Vegan again soon 🌱

Rated 5 out of 5 stars

Perfect

Perfect, I love them, super comfortable and look great

January 23, 2026
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Reply from Shop Like You Give a Damn

Hi Kate 💛

We love this — thank you 😊

We’re so happy to hear your new sandals are super comfortable and look great too 💚

We look forward to seeing you shopping with Immaculate Vegan again soon 🌱

Rated 5 out of 5 stars

Good

Fast delivery, good quality and compatible

January 27, 2026
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Reply from Shop Like You Give a Damn

Hi Leonard 💛

Thank you for your great feedback 😊

We’re so pleased to hear your new wallet arrived quickly and that you’re happy with the quality and fit 💚

We look forward to seeing you shopping with Immaculate Vegan again soon 🌱

Rated 5 out of 5 stars

First time ordering…

This was my first time ordering from Immaculate Vegan although I have been aware of and visited the website on numerous occasions.

I had to return the item I ordered but the whole process from initial order to return is very efficient. I would definitely use again and hope to order soon!

January 26, 2026
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Reply from Shop Like You Give a Damn

Hi there 💛

Thank you so much for giving us a try 😊

Even though the boots were returned, we’re really pleased to hear the whole process felt smooth and efficient from start to finish 💚

We truly appreciate your support and look forward to seeing you shopping with Immaculate Vegan again soon 🌱

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Rated 5 out of 5 stars

A great company

January 20, 2026
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Reply from Shop Like You Give a Damn

Hi Louise 💛

Thank you for your kind words, we really appreciate it 😊

We hope you’re enjoying your new pieces and look forward to seeing you shopping with Immaculate Vegan again soon 🌱

Rated 5 out of 5 stars

What I love about browsing Immaculate…

What I love about browsing Immaculate Vegan’s stylish and carefully curated range is that when you find something you like you don’t find you can’t have it because it’s unvegan.

January 20, 2026
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Reply from Shop Like You Give a Damn

Hi Ade 💛

Thank you for putting this so perfectly.

We love that you can browse our range knowing everything is fully vegan, with no second guessing needed 😊

We hope you’re enjoying your new pieces and look forward to seeing you shopping with Immaculate Vegan again soon 🌱

Rated 5 out of 5 stars

A M A Z I N G shoes

Great shoes! Beautiful ones!
I helped my partner buy his first V.GAN shoes, and now I want to buy my own pair!

January 21, 2026
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Reply from Shop Like You Give a Damn

Hi Fatima 💛

We love this 😊 So happy to hear you both are loving the V.GAN shoes. Helping your partner choose his first pair makes it even more special 💚

We look forward to seeing you shopping with Immaculate Vegan again soon for your own pair 🌱

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