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Company details

  1. Online Marketplace
  2. Bedroom Furniture Store
  3. Children's Toys Store
  4. Electronics Store
  5. Health and Beauty Shop
  6. Outdoor Sports Store

Written by the company

We are SHOPMAX, a small but motivated company specializing in online retail. We believe passionately in great bargains and excellent service, which is why we commit ourselves to giving you the best of both.


Contact info

3.5

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

My order was cancelled without reason.

My order was cancelled without reason, my credit card was charged and all attempts to reach out was left unanswered. Was losing hope I will not get my money back but surprisingly they did give me a refund after a couple of weeks and only after I’ve raised the charges dispute with my bank.

November 28, 2023
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Rated 5 out of 5 stars

Very rapid service

Order completed easily and very quickly.
Order placed on Sunday, received Tuesday morning.
Goods exactly as described and well packaged.

July 22, 2023
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Rated 5 out of 5 stars

Easy shopping

Easy shopping, quick delivery, item exactly as was pictured - no unpleasant surprises. Easy to fix as all materials needed were made available.

March 28, 2023
Rated 5 out of 5 stars

First time using Shopmax

First time using Shopmax, I was most impressed by the prompt response and willingness to help when I needed to contact their customer service department. Goods arrived well packed, and I'm very happy with the quality of the items which were as described. I cannot fault my transaction with Shopmax and will be using this company in future.

October 3, 2022

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