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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their high quality, unique designs, and accurate sizing, often noting that items look even better in person than online. Many people are impressed with the craftsmanship and luxurious feel of the fabrics, finding the clothes to be stylish and versatile wardrobe staples. However, some people were dissatisfied with aspects of the ordering, delivery, and customer service processes. Issues included delayed orders, delivery discrepancies, and difficulties with returns, with some customers reporting poor communication and unhelpful responses from customer support.

What people talk about most

Product

Reviewers mention positive feedback about product quality and style. Many customers express satisfaction with... See more

Quality

People report positive experiences with quality, often praising the high quality, craftsmanship, and... See more

Order

Customers had ambiguous experiences with order. While some reviewers were impressed with their orders, noting... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise fast... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Based on these reviews

Rated 4 out of 5 stars

Love the dress, but the delivery bag arrived slightly damaged — luckily the product was perfect inside.

Company replied

Rated 3 out of 5 stars

The customer service is good, but the clothes are not. One skirt looks somewhat like in the photo, but it is very thin and feels cheap. I don’t think it’s worth the price. I’m very disappointed a... See more

Company replied

Rated 3 out of 5 stars

I am so disappointed. I placed an order and someone stole my package. It’s very difficult to get any resolve. I purchased the package protection plan. I contacted the company for the package protectio... See more

Company replied

Rated 5 out of 5 stars

I honestly thought I would never find an international clothing store better than the ones I already knew… but this one truly surprised me! I absolutely loved the pieces — the design is modern and uni... See more


Company details

  1. #79 of 139 best companies in Women's Clothing Store

Written by the company

Welcome to MICAS, where fashion meets flair! We're all about embracing your individuality and celebrating your unique style. We design "Style A Cut Above" for our fashionistas. Drawing from nature's artistry, our collections boast clean silhouettes, vibrant colors, and bold prints. We're here to support you in rocking your look. Whether you prefer subtle elegance or daring statements, MICAS has something for everyone. We appreciate your valuable feedback and will continue to make improvements in our future work!


Contact info

3.9

Great

TrustScore 4 out of 5

6K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I’ve had a really great expeI’ve had a really great experience with MICASrience with…

I’ve had a really great experience with MICAS. They offer worldwide shipping and the delivery is very fast. The quality of the clothes is surprisingly good — the fabrics feel nice and well-made, and the pieces look exactly like the photos. Shipping is quick, items arrive neatly packed, and the sizing is accurate and true to size. Overall, it’s been a smooth shopping experience with stylish pieces and reliable service.

February 1, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT ORDER from this company

DO NOT ORDER from this company. Clothes are cheaply made and look nothing like the images. Returning anything is horrendous. I have given up trying to return my items and now out of pocket and going through my bank as a dispute. Awful experience

February 19, 2026
Unprompted review
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Reply from MICAS

Dear valued customer, we really appreciate your candid feedback, which means a lot to us! Our products are quality-checked. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!

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Rated 1 out of 5 stars

Still have not received my order

Still have not received my order! Awful terrible company and service!!!!

February 17, 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we sincerely apologize for the trouble caused to you due to some factors in logistics that are out of our control. We just took a look that our support team has emailed you about this issue. Could you please double-check your inbox? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!

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Rated 1 out of 5 stars

The merchandise is very cheap

The merchandise is very cheap. In my opinion I’ve had better experiences with SHEIN! At least you know the $12 sweater is for a good time and not a long time. The quality is so much worse than any other vendor I’ve ordered from. The customer service email was invalid so they have no intention on providing customer service. It’s a rip off! I tried to send back a dress that was hanging on by threads. Guess I’m out of the money with this bs! Wish I would’ve read the reviews first! Shopping at Cider is a much better experience. And to Micas…don’t reach out without my money back guarantee!!! Garbage clothing

February 16, 2026
Unprompted review
MICAS logo

Reply from MICAS

Dear valued customer, we really appreciate your candid feedback, which means a lot to us! Our products are quality-checked. Currently, our customer support team is able to reply to emails within 24 hours during business days. However, we failed to find the email by your name and email address shown in Trustpilot. Could you please send us a DM on IG (@micas.official) or FB with your order# & email address? We really want to handle this issue for you and our dedicated customer care team is always here to help!

Rated 5 out of 5 stars

Amazing Quality & Flattering Fit!

I had such a great experience with Micas! The quality is amazing, the fit is super flattering, and everything looks just like the photos online. Shipping was smooth and on time. Definitely on of my favorite places to shop. I'll be ordering again!

December 16, 2025
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Rated 5 out of 5 stars

MICAS is the definition of modern elegance and superior quality!


I have been looking for pieces that perfectly balance classic tailoring with unique, sophisticated details, and MICAS has become my go-to destination. I recently purchased the Lace Trim Notched Lapel Blazer and the Faux Leather Button Wide Leg Pants, and I have to say they are absolutely perfect!

The craftsmanship exceeded all my expectations. The lace detailing on the blazer is exquisite and looks incredibly high-end, adding a delicate feminine touch to a structured piece. The pants have a flawless fit creating a stunning, elongated silhouette. Together, they create a cohesive look that screams 'Quiet Luxury.'

It is rare to find such high-quality, fashion-forward pieces that feel this comfortable and empowering. I am beyond thrilled with my purchase and will definitely be back for more pieces for my wardrobe.

February 1, 2026
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Rated 5 out of 5 stars

Lovely packaging

My order just came and it was wrapped so nicely! Felt really special opening it. The blouse is gorgeous and fits perfectly. Really happy with my first purchase from you guys.

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

Unacceptable wait time for my delivery

I just want to know how soon will I receive my order that I placed originally on December 15, 2025 and now it is February 2026. The number listed on the website is a non working number so that does not help resolve this issue.

December 13, 2025
Unprompted review
MICAS logo

Reply from MICAS

Hi Anniece, we sincerely apologize for the trouble caused to you. After checking, we found that the delivery failed due to an incorrect address provided on the order. Our team has reached out to you multiple times via email regarding this issue and to arrange pickup, but we have not yet received a response.

We’ve also confirmed that our support team emailed you with more details. Could you please double-check your inbox (including your spam/junk folder)? We really want to handle this issue for you. Don't worry, our dedicated customer care team is always here to help!

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