While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
MUZAI is a curated platform showcasing the finest in Indian ethnic and fusion wear, with a special focus on occasion dressing. From timeless sarees to statement lehengas and contemporary silhouettes, we bring together established and emerging designers who blend heritage with modern style. Whether it’s a wedding, festive celebration, or a special event, our handpicked collections are crafted to make you stand out. Thoughtfully selected for design, quality, and value, this is luxury made effortless.
Contact info
Mumbai, 400013, Mumbai, India
- +919137407527
- hello@shopmuzai.com
- shopmuzai.com
Missed the wedding
Hi all, the clothes were a gift for my friends babies. Zainab and the team went out of their way to yo find the listing for the matching boy outfit for the girls Lehnga. Love when the kids match! They failed to communicate that one of the accessories (tikkas for the girls) was on back order and in writing guaranteed that the items would be delivered before the wedding. It was not delivered on time due to the lack of communication regarding the back order. In addition , the ship to info was missing delaying customs and on top of that the carrier misplaced the delivery. Sidhita tried her very best to assist me, and even partial shipped to try and atleast get the clothes out to us, and all the efforts were appreciated but too late as someone one the team should have seen that the week before. Due to the additional delays the kids may out grow these outfits they get to wear them which is a bummer. Overall I would order again because the clothes are absolutely adorable but wouldn’t hold my breath waiting for delivery.
I’ve made one purchase on this site so…
I’ve made one purchase on this site so far and I loved everything! The package arrived on time and intact. I plan to shop again in the future.

Reply from Muzai
Outstanding service and support from the customer service team
I received the best service and quality outfits for my granddaughters in timely manner. Outstanding support from the customer service team. Very pleased with this. This experience was above and beyond my expectations. Thank you!

Reply from Muzai
Confirmed size on phone by Muzai and… Muzai team is working on replacement. Incorrect size sent back to them and now waiting for shipping confirmation on correct size.
Confirmed size on phone by Muzai and still sent the wrong size.

Reply from Muzai
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







