Very fashionable shoes for a good price and good customer service - helped with my refund/return case very fast.
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See what reviewers are saying
wonderful boots and sandals. love them very comfy and an amazing deal. excellent customer service too. you can't beat these prices. I'm so obsessed with my boots especially they are perfect.
Company replied
I saw the boots online and loved them! I decided to treat myself with a Christmas give so I ordered them. Even though they came from China, they arrived to Portugal relatively quickly. Unfortunately,... See more
Company replied
I ordered beautiful boots. They both look awsome but bit small size. Mandy assisted my change request and she dealt it beautifully. Im really happy with Size-changing procedures even though it’s on o... See more
Company replied
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Very fashionable shoes for a good price…
Very fashionable shoes for a good price and good customer service - helped with my refund/return case very fast.
February 20, 2024
Unprompted review
wonderful boots and sandals
wonderful boots and sandals. love them very comfy and an amazing deal. excellent customer service too. you can't beat these prices.
I'm so obsessed with my boots especially they are perfect.
November 1, 2024
Unprompted review
Reply from shopnewbella.com
We're overjoyed with your 5-star rating!
Your appreciation validates our team's efforts.
Thank you for your enthusiastic feedback! It's customers like you who inspire us.
We're looking forward to your next visit!❤️
Newbella Customer Service
Reply from shopnewbella.com
Hi dear,
We are honored that we've met your expectations.
We appreciate your feedback and hope that you'll continue to support us.
Thank you so much.
Have a wonderful day!❤️
Best wishes,
The heels 👠 run large
The heels 👠 run large . Size down. Customer service is wonderful with working with you on making sure you get the right size
September 9, 2024
Unprompted review
Reply from shopnewbella.com
Hi,
We are honored that we've met your expectations.
We appreciate your feedback and hope that you'll continue to support us.
Thank you so much.
Have a wonderful day!❤️
Best wishes,
Very quick and helpful answering…
Very quick and helpful answering emails. The bags are lovely, will certainly use them again
July 12, 2024
Unprompted review
Reply from shopnewbella.com
Hey dear,
How are you? Thank you so much for your great support.
We are always here to help you, and your kind review is a tremendous help to us.
Thank you, and have a wonderful day! ❤️
Best wishes,
Shoes is so comfortable
Shoes is so comfortable, very good quality, cute. Customer service is so helpful with my pr
July 5, 2024
Unprompted review
Reply from shopnewbella.com
Hey dear,
How are you? Thank you so much for your great support.
We are always here to help you, and your kind review is a tremendous help to us.
Thank you, and have a wonderful day! ❤️
Best wishes,
The bag was just what I expected!!
The bag was just what I expected. The support staff is super kind and understanding as well. Thank you NewBella!
July 10, 2024
Unprompted review
Reply from shopnewbella.com
Hey dear,
How are you? Thank you so much for your great support.
We are always here to help you, and your kind review is a tremendous help to us.
Thank you, and have a wonderful day! ❤️
Best wishes,
Good people working there
The return policy is not great but the kind Mandy from Customer Care helped me to find a perfect solution. Shoes are nice and shipment is fast.
July 10, 2024
Unprompted review
Reply from shopnewbella.com
Hey dear,
How are you? Thank you so much for your great support.
We are always here to help you, and your kind review is a tremendous help to us.
Thank you, and have a wonderful day! ❤️
Best wishes,
Reply from shopnewbella.com
Hey dear,
How are you? Thank you so much for your great support.
We are always here to help you, and your kind review is a tremendous help to us.
Thank you, and have a wonderful day! ❤️
Best wishes,
Good quality and service
Good quality
Good customer support
Good prices
Can’t go wrong, I highly recommend
June 20, 2024
Unprompted review
Reply from shopnewbella.com
Hey dear,
How are you? Thank you so much for your great support.
We are always here to help you, and your kind review is a tremendous help to us.
Thank you, and have a wonderful day! ❤️
Best wishes,
Amazing customer service
There was some early confusion with my order but it was quickly resolved because of the prompt and detailed response from the Newbella team. I love my new bag. It’s exactly what was shown on their website and came beautifully packaged.
June 24, 2024
Unprompted review
Reply from shopnewbella.com
Hey dear,
How are you? Thank you so much for your great support.
We are always here to help you, and your kind review is a tremendous help to us.
Thank you, and have a wonderful day! ❤️
Best wishes,
Reply from shopnewbella.com
Hey dear,
How are you? Thank you so much for your great support.
We are always here to help you, and your kind review is a tremendous help to us.
Thank you, and have a wonderful day! ❤️
Best wishes,
Good price for the heels I purchased
Good price for the heels I purchased. I ordered my regular size but they were just too big because of the stretchy material. I contacted the co. via email. The response time was descent and communication was clear. I sent them the info/photos they requested and they quickly helped me get my new size which fit perfectly. I am usually a 7.5 and had to get a size 7. The only thing that took long was the shipping. Thanks again and I would by from them again. Thanks!
June 9, 2024
Unprompted review
Reply from shopnewbella.com
Hey dear,
How are you and thanks a lot for your great support.
We will be here to help you like always and your kind review is a GREAT HELP for us.
Thank you and have a nice day!❤️
Best wishes,
I love the shoes from New Bella
I love the shoes from New Bella. And the customer service representative when I had a problem was outstanding and went above and beyond.
Thank you.
June 10, 2024
Unprompted review
Reply from shopnewbella.com
Hey dear,
How are you and thanks a lot for your great support.
We will be here to help you like always and your kind review is a GREAT HELP for us.
Thank you and have a nice day!❤️
Best wishes,
Best customer service!
Excellent timely response and customer service when I needed to return/exchange a pair of shoes for a different size!
June 5, 2024
Unprompted review
Reply from shopnewbella.com
Hey dear,
How are you and thanks a lot for your great support.
We will be here to help you like always and your kind review is a GREAT HELP for us.
Thank you and have a nice day!❤️
Best wishes,
Company stole my money.
Found a link to this company through Facebook. My mom loved a pair of shoes that they were advertising so I went ahead and ordered her a pair for her birthday. According to the tracking number provided by the company it said the package was delivered but nothing ever came. I contacted USPS and they informed me that there was no such tracking number in their system and that we were most likely scammed.
I tried to reach out to the company by phone and was on hold for over 2 hours with their automated system telling me that the wait would be 30 min then went down to 15, then 30, then 5, then 40. It just kept changing every few minutes. Don't waste your money on any of their products unless you throw money away.
May 18, 2024
Unprompted review
Reply from shopnewbella.com
Hey,
Thank you for reaching out to us.
We apologize that the product did not meet your expectations and caused you inconvenience. We are committed to resolving this matter for you promptly.
To assist you further, could you please provide us with the order ID associated with your purchase? With this information, we will be able to look into your order details and address your concerns effectively.
Thank you for your cooperation. We look forward to hearing from you soon.
Best regards,
Reply from shopnewbella.com
Hey dear,
How are you and thanks a lot for your great support.
We will be here to help you like always and your kind review is a GREAT HELP for us.
Thank you and have a nice day!❤️
Best wishes,
The product is very good and…
The product is very good and comfortable to use. Got it on time.
May 27, 2024
Unprompted review
Reply from shopnewbella.com
Hey dear,
How are you and thanks a lot for your great support.
We will be here to help you like always and your kind review is a GREAT HELP for us.
Thank you and have a nice day!❤️
Best wishes,
Reply from shopnewbella.com
Hey dear,
How are you and thanks a lot for your great support.
We will be here to help you like always and your kind review is a GREAT HELP for us.
Thank you and have a nice day!❤️
Best wishes,
Brilliant customer service
Brilliant customer service !
When shopping online it’s always risky but honestly with NewBella you can shop with confidence that if you’re not 💯 satisfied they are amazing at sorting it out. Will definitely buy again.
May 24, 2024
Unprompted review
Reply from shopnewbella.com
Hey dear,
How are you and thanks a lot for your great support.
We will be here to help you like always and your kind review is a GREAT HELP for us.
Thank you and have a nice day!❤️
Best wishes,
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